11mo
Response from Trowbridge Gallery Management
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience at Trowbridge Gallery didn’t meet your expectations, and we take your concerns seriously.
Since your time with us, there have been several positive changes within the company, including a change in senior leadership. The Managing Director in place during your employment is no longer with Trowbridge, and we are now focused on fostering a more open, supportive, and progressive working environment.
While we understand that our high standards and fast-paced culture may not be the right fit for everyone, we remain committed to continual improvement. We've enhanced our onboarding and training processes, reinforced our values of professionalism and mutual respect, and made staff wellbeing a greater priority—working a four day week and clearer support systems being just part of that.
We genuinely value all feedback and are committed to learning from it. We wish you well in your future career and thank you again for sharing your experience.
Warm regards,
Trowbridge Gallery Management Team
