TruGym Reviews

2.5

19% would recommend to a friend

(11 total reviews)

23% positive business outlook

Reviews by job title

11 reviews
1.0
24 Sept 2024
Recommend
CEO approval
Business outlook

Pros

There is no pros no one helps you get clients it’s a lazy and unprofessional environment

Cons

I am extremely disappointed with my experience at Tru Gym Ipswich. As a former freelance trainer, I raised concerns about the safety of the gym's equipment, which is often rusty and not functioning properly. Instead of addressing these critical safety issues, the management chose to terminate my contract. This decision not only impacted my ability to work but also left my clients without the sessions they had paid for. Moreover, the gym is poorly maintained; it is rarely cleaned, creating an uninviting and unsanitary environment for members. I have repeatedly reached out to the manager regarding these issues, but my messages have been consistently ignored. Now, I am being pursued to refund my clients, which is an impossible and ridiculous situation for a small business like mine. It’s clear that the management at Tru Gym Ipswich does not value the safety of its clients or the concerns of its staff. I cannot recommend this gym to anyone looking for a safe and supportive environment.

1.0
17 Jan 2023

Awful place

Recommend
CEO approval
Business outlook

Pros

Zero pros. Gym is understaffed manager of Gateshead branch doesn’t care about anyone. Avoid

Cons

Everything about this place is downhill

Viewing 1 - 3 of 11 Reviews

Glassdoor has 13 TruGym reviews submitted anonymously by TruGym employees. Read employee reviews and ratings on Glassdoor to decide if TruGym is right for you.