U.S. Cellular Reviews | Glassdoor.co.uk

U.S. Cellular Reviews

Updated 20 Jan 2020

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3.3
59%
Recommend to a Friend
78%
Approve of CEO
U.S. Cellular President & CEO Kenneth R. Meyers
Kenneth R. Meyers
536 Ratings
Pros
Cons
  • "Work schedule fluctuates, sometimes adversely affecting work life balance(in 112 reviews)

  • "The wireless industry as a whole is extremely competitive and entirely saturated(in 44 reviews)

More Pros and Cons
  1. "review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at U.S. Cellular part-time

    Pros

    great hours to work in

    Cons

    could pay more money for the job

    U.S. Cellular2019-04-05
  2. "Good place to work overalll."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Wireless Consultant in Manitowoc, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Cellular full-time for more than 5 years

    Pros

    Atmosphere and culture, Good Benefits Wages are nice

    Cons

    Work/home balance, Retail hours, can be a little "stiff".

    Advice to Management

    The management including ASM do a good job at being involved. When there is "down time" which wasnt often, please allow for associates to have fun and regroup along with catch up with any work they've had to put on hold.

    U.S. Cellular2020-01-20
  3. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tech Support Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time for more than 3 years

    Pros

    Very nice and helpful people

    Cons

    None I can think of

    U.S. Cellular2020-01-15
  4. "Overall the entire experience was okay, not the worst not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Wireless Consultant in Milwaukee, WI
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at U.S. Cellular full-time for more than a year

    Pros

    If you have strong communication skills, a deep understanding of the industry and extreme patience, you can easily hit the sales quotas

    Cons

    It seemed management never took into account your scheduling, routinely having you close the store and open the next day.

    U.S. Cellular2020-01-14
  5. "Job experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Cellular full-time for more than 3 years

    Pros

    Benefits, relaxation, management is good

    Cons

    Pay is not attractive

    U.S. Cellular2019-12-28
  6. "Unrealistic expectations for senior workers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time for more than 8 years

    Pros

    good benfits, pay and a So so work life balance.

    Cons

    Once you reach a senior age uscc leaders seem to push out senior employees. They have a atmosphere for younger employees.

    Advice to Management

    Take a good look at how you treat your senior employees. They may surprise you with royalty and experience..

    U.S. Cellular2020-01-02
  7. "Awesme company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time for less than a year

    Pros

    Great deals on employee accounts

    Cons

    No hourly only commission based good if you are good at selling

    U.S. Cellular2019-12-12
  8. Helpful (1)

    "Never believe what you are told by management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Wireless Consultant in Madison, WI
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at U.S. Cellular part-time for less than a year

    Pros

    Pay rate and commission structure in place

    Cons

    Lack of integrity and honesty

    Advice to Management

    Be truthful and don't promise what you won't give.

    U.S. Cellular2020-01-07
  9. Helpful (1)

    "Used to be a great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at U.S. Cellular full-time for more than 5 years

    Pros

    Good benefits, Pay can be good, free phone service

    Cons

    No work life balance, constant pressure to sell unnecessary products to customers. Unrealistic sales quotas. Terrible middle management.

    Advice to Management

    Follow your stated values. Just because you say that you want to be the fairest company in the cellular industry doesn't mean that you treat your employees fairly.

    U.S. Cellular2019-12-12
  10. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RWC 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time for less than a year

    Pros

    Good incentive for commissions

    Cons

    Hidden issues with payroll and HR

    Advice to Management

    Good

    U.S. Cellular2019-11-25
Found 1457 reviews