UDR Reviews | Glassdoor.co.uk

UDR Reviews

Updated 21 January 2019
242 reviews

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3.4
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UDR President & CEO Thomas W. Toomey
Thomas W. Toomey
143 Ratings

Employee Reviews

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Pros
  • "The opportunity for growth is one of the biggest reasons I stayed around" (in 12 reviews)

  • "Good pay, good benefits, supportive environment, lots of room to learn and grow" (in 17 reviews)

Cons
  • "Absolute WORST upper management I've ever dealt with and no employee appreciation that really matters" (in 16 reviews)

  • "Work/life balance could improve" (in 5 reviews)

More Pros and Cons

  1. Featured Review

    "Leasing Consultant Orange County"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you love sales and real estate, you should work here!!
    UDR has a great portfolio- both urban and suburban communities. They have an attitude to be the best.
    The company is innovative with technology and revenue growth.
    High expectations and beautiful communities.
    Great amount of resources.
    Opportunities within the company.
    They seem to acknowledge hard working associates.
    Pay is good- some reviews state the commission structure changed which is true. However, since the roll out of 1 month furnished leases this makes sense. You can still make 60K and this does not require sophisticated education/training.
    Housing discount is great.
    I’ve worked with some hard working great teams.

    Cons

    I can’t think of a major con- I love working for UDR.
    My only negative remark will be the parking charge for first vehicles at communities. I understand the top line growth this has given the company, but it also turns many prospects away immediately and is sometimes difficult to combat. However, it doesn’t seem to matter that much since we stay leasing.

    Advice to Management

    Keep doing what your doing. One of my major complaints was the lack of clarity and amount of hoops we had to jump through to get solid pricing on furnished housing- so I love the fact that it has been rolled out.


  2. "Great Experience - Cooperative & Encouraging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UDR full-time (Less than a year)

    Pros

    Great experience working with a small satellite team - real mentors that care about their employees and show it. Open communication between all departments - great admins that help get the job done across the board.

    Cons

    Eb & flow of work can be unpredictable.

    Advice to Management

    Keep up the good work!

  3. "It's a great place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leasing Consultant in Washington, DC (US)
    Former Employee - Leasing Consultant in Washington, DC (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UDR full-time (More than a year)

    Pros

    Commission structure, hourly wage, and spiff opportunities are higher than industry average for Leasing Consultants. If you're money motivated, it's a great fit. It's a publicly traded, multi-billion dollar company so the resources are there to help you thrive and keep you motivated. They do have district wide events. Christmas parties, company picnics, etc etc. So you get to interact with a lot of people in the company. They also have some decent benefits, vacation, etc. You'll gain a lot of knowledge regarding operations of property management. Definitely opened the door to my future.

    Cons

    Weekend work can be a little harsh. Also, some properties require the leasing consultant to also act as a concierge, so the customer service factor might be overwhelming at times. People that live in an apartment complex can be a little demanding especially in the Washington, DC area so it can be a bit frustrating.

    Advice to Management

    PLEASE hire a full time concierge during the day for some of your larger communities. It'll take the burden off of your front line. Also, please ensure that Community Directors know what the lease says.


  4. Helpful (1)

    "Maintenance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Technician in Nashville, TN (US)
    Former Employee - Maintenance Technician in Nashville, TN (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UDR full-time (Less than a year)

    Pros

    None,they lied about the company!Many lawsuit's against them!

    Cons

    Worst company I've ever worked for! They charge residents for everything, over work their employees, and act like they're doing you a favor!

    Advice to Management

    The people who keep the resident there deserve the bonuses,not the out of touch wenches that run the management.


  5. Helpful (2)

    "Micromanaging to the max"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concierge
    Former Employee - Concierge
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UDR full-time (Less than a year)

    Pros

    Employee housing discount, fabulous portfolio with amazing properties, employee events.

    Cons

    The management at this company is a nightmare! He said, she said. Constant lies and degrading. Absolutely zero training, almost no holidays off to spend with your family. I was picked apart every day by my mangers about my body figure. I couldn’t get away from this company quick enough!

    UDR Response

    7 Dec 2018 – Recruiting Manager

    Please contact UDR Human Resources department if you would like to discuss in detail at 720-348-7650


  6. "UDR is a Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Highlands Ranch, CO (US)
    Current Employee - Director in Highlands Ranch, CO (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDR full-time (More than 8 years)

    Pros

    Good pay, good benefits, supportive environment, lots of room to learn and grow.

    Cons

    Location of the home office.


  7. "Area service manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Service Manager in Richmond, VA (US)
    Former Employee - Area Service Manager in Richmond, VA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UDR full-time (More than 10 years)

    Pros

    Great leaders here that really work with you on things

    Cons

    None at all that I can think of

    Advice to Management

    Keep up the good work and in the end udr will beat its peers

  8. Helpful (1)

    "Growth opportunities lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Highlands Ranch, CO (US)
    Former Employee - Anonymous Employee in Highlands Ranch, CO (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at UDR full-time (More than a year)

    Pros

    Collaborative culture, Environment provides hands on learning experience

    Cons

    Lack of growth, High turnover, Inexperienced management, Favoritism, Upper management disconnected from day-to-day onsite happenings, Lack of training, Lack of transparency with employees and residents

    Advice to Management

    Build your foundation of employees by implementing training and allow for them to grow with the company by backfilling vacant positions from within and offering opportunities for growth for current employees. Don't wait for an employee to give notice to express how much they mean to the company to get them to stay.


  9. "Don’t recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OFFICE SPECIALIST in Highlands Ranch, CO (US)
    Former Employee - OFFICE SPECIALIST in Highlands Ranch, CO (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UDR full-time (More than a year)

    Pros

    Friendly people, decent time off

    Cons

    Poor management, high turnover, no upward growth

    UDR Response

    19 Oct 2018 – Recruiting Manager

    Thank you for sharing your feedback with us. We are happy you felt the people at UDR are friendly and you liked our time off benefits. However, it is concerning to hear you saw no growth potential... More


  10. "Leasing Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at UDR full-time (Less than a year)

    Pros

    UDR values their employees. They find ways to remind everyone that their work is valued and it never goes unnoticed. Also, they’re a large company so relocation is always a possibility if you’re looking for growth within sales/property management.

    Cons

    The only con I had was with the property I was placed at. The training was out of the norm. You have many people telling you different things and somewhat creating rules as they went by, more so what they found accommodating to them rather than the actual UDR office policy and procedures.

    Advice to Management

    Create an understand of all policies and procedures to adhere to by all. If one is unsure about a regulation, rather than going by what you think, create a ln opportunity for discussion so everyone is on the same page.