UDR Reviews | Glassdoor.co.uk

UDR Reviews

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Found 250 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
66%
Recommend to a Friend
82%
Approve of CEO
Thomas W. Toomey
148 Ratings
Pros
  • "The opportunity for growth is one of the biggest reasons I stayed around(in 12 reviews)

  • "Good pay, good benefits, supportive environment, lots of room to learn and grow(in 17 reviews)

Cons
  • "Absolute WORST upper management I've ever dealt with and no employee appreciation that really matters(in 17 reviews)

  • "Work/life balance could improve(in 5 reviews)

More Pros and Cons
  1. "Great Experience - Cooperative & Encouraging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UDR full-time (Less than a year)

    Pros

    Great experience working with a small satellite team - real mentors that care about their employees and show it. Open communication between all departments - great admins that help get the job done across the board.

    Cons

    Eb & flow of work can be unpredictable.

    Advice to Management

    Keep up the good work!

    UDR2018-04-25
  2. "Great place to learn the business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Maintenance Supervisor in Long Beach, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at UDR full-time for more than 5 years

    Pros

    You can get to know the residents well and work with them. Many are temporary students at colleges. Offered training and certification as needed.

    Cons

    The property is not large and has a small Maintenance area. Leadership changed often and the larger projects they wanted done were never initiated to improve the property.

    Advice to Management

    Create a break room for the staff. Follow through with improvement plans to create pride in the property.

    UDR2019-04-08
  3. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cleaner 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDR full-time for more than a year

    Pros

    so clean and tidy thank to me

    Cons

    none for me to complaint

    Advice to Management

    none

    UDR2019-03-10
  4. "For the dedicated only"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales and Leasing Consultant in Alexandria, VA
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at UDR full-time for more than 3 years

    Pros

    Pay and hours are decent. Happy to organize events.

    Cons

    cheap company. Quick to fire people. Training for more positions

    Advice to Management

    Listen to those on the field

    UDR2019-03-12
  5. "Lots of Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Leasing Consultant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDR full-time for more than a year

    Pros

    Great emphasis on team dynamics and lots of promoting from within.

    Cons

    Every company of this size has a couple employees who don't pull their weight as much, but that's to be expected.

    UDR2019-02-04
  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDR full-time for more than a year

    Pros

    Ability to make changes.

    Cons

    Lack of training for new hires.

    UDR2019-01-31
  7. Helpful (1)

    "It's a great place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Leasing Consultant in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UDR full-time for more than a year

    Pros

    Commission structure, hourly wage, and spiff opportunities are higher than industry average for Leasing Consultants. If you're money motivated, it's a great fit. It's a publicly traded, multi-billion dollar company so the resources are there to help you thrive and keep you motivated. They do have district wide events. Christmas parties, company picnics, etc etc. So you get to interact with a lot of people in the company....

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    Cons

    Weekend work can be a little harsh. Also, some properties require the leasing consultant to also act as a concierge, so the customer service factor might be overwhelming at times. People that live in an apartment complex can be a little demanding especially in the Washington, DC area so it can be a bit frustrating.

    Advice to Management

    PLEASE hire a full time concierge during the day for some of your larger communities. It'll take the burden off of your front line. Also, please ensure that Community Directors know what the lease says.

    UDR2019-01-22
  8. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Service Desk Analyst in Highlands Ranch, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UDR full-time for more than a year

    Pros

    There were a ton of perks to working here. The staff in the HQ building were all pretty nice and easy to work with. There's a good culture here. They recognize and reward you for a job well done. They have a pretty nice holiday party.

    Cons

    Condensing office and work spaces

    Advice to Management

    The higher ups/company owners could greatly benefit this company, by allowing UDR to invest more time and money into making the IT/systems team more up to date and efficient.

    UDR2019-01-22
  9. "They pay better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Leasing Consultant in Alexandria, VA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at UDR full-time for more than 5 years

    Pros

    It used be be a good company now it's all about the sale.

    Cons

    All districts work different

    UDR2019-02-01
  10. Helpful (3)

    "Lack of Growth, Large Corporation Does Not Care About YOU, Daily Stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Resident Services Coordinator in Newport Beach, CA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at UDR full-time for more than a year

    Pros

    - Rent discount (30% off) -Small Commission for renting reserved parking & adding pets to leases -On-site staff usually tries the best they can with the little resources allocated for them (lack of resident funds for events, small staff at large properties, etc.)

    Cons

    From the beginning there was minimal training, multiple RSC's started and quit within my year of employment. The on-site team worked numerous weeks of overtime yet we were frequently discouraged and scolded from working so much. However, when you have a small staff and 5000+ residents to handle (upper management rarely steps in to help), it was impossible not to work extra hours. There is NO work to life balance. At....

    Show More

    Advice to Management

    Treat your employees like people. Your employees aren't leaving the company because they want better days off. They leave because upper management cannot relate with their on-site team and only care about impressing the corporate office with numbers and dollar signs. The high turnover here all comes down to senior leadership, and unfortunately, I did not have the pleasure of experiencing proper leadership from the uppers.

    UDR2019-01-12
Found 250 reviews