USAA Employee Reviews about "work life balance"

Updated Jan 22, 2021

To filter reviews, or .

Found 329 of over 4,546 reviews

3.7
65%
Recommend to a Friend
66%
Approve of CEO
USAA CEO Wayne Peacock
Wayne Peacock
654 Ratings
Pros
  • "great benefits and management team(in 627 reviews)

  • "Amazing Benefits; Amazing coworkers; great work-life balance(in 226 reviews)

  • Cons
  • "USAA has many former military ppl(in 135 reviews)

  • "Mostly call center environment if you don't want to take calls all day long(in 110 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What people are saying about USAA

    Join the conversation on
    Join the conversation on

    Reviews about "work life balance"

    Return to all Reviews
    1. 5.0
      Current Employee, more than 1 year

      Employee Focused Company

      Jan 22, 2021 - Senior Business Process Owner in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, compensation, Work-life balance, Culture

      Cons

      Resistance to change status quo

      Be the first to find this review helpful
    2. 5.0
      Current Employee

      Great Overall

      Jan 20, 2021 - Senior Product Owner in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great for Work Life Balance

      Cons

      Lots of frequent changes in organization

      Be the first to find this review helpful
    3. 4.0
      Current Employee, more than 1 year

      Pleasant, but slow moving

      Jan 21, 2021 - Software Engineer in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Low stress, highly organized, great work/life balance

      Cons

      Boring, no room for innovation or independent input, boxed in technologically

      Be the first to find this review helpful
    4. 5.0
      Current Contractor, more than 1 year

      Great company to work for

      Jan 15, 2021 - Anonymous Contractor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, great culture, good work life balance

      Cons

      Can be not the most exciting work, over the phone customer interaction.

      Be the first to find this review helpful
    5. 5.0
      Former Contractor

      Great Company. No complaints.

      Jan 9, 2021 - Software Developer in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing Benefits; Amazing coworkers; great work-life balance

      Cons

      No Cons to speak of.

      Be the first to find this review helpful
    6. 4.0
      Current Employee

      USAA review

      Jan 10, 2021 - Software Engineer in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits: pto and great work life balance

      Cons

      A lot of outdated systems. Makes changing things a bit hard

      Be the first to find this review helpful
    7. 3.0
      Former Employee

      USAA Senior Representative

      Jan 21, 2021 - Senior Representative in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      they cared about the military members and their families.

      Cons

      They did not care about any work/life balance.

      Be the first to find this review helpful
    8. 3.0
      Former Employee

      Not a bad step

      Jan 19, 2021 - Software Developer and Integrator III 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Education Benefits Good health benefits Work-life balance

      Cons

      Political Salary OK Not great work Red tape

      Be the first to find this review helpful
    9. 3.0
      Current Employee

      Solid company, recent changes disappointing

      Jan 10, 2021 - Senior Attorney in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Stability, excellent work life balance, better than average benefits, valuable mission

      Cons

      The company has had recent changes to compensation and retirement benefits that translate to a considerable decrease in compensation package for all employees

      4 people found this review helpful
    10. 2.0
      Former Employee, more than 1 year

      Looks can be deceiving

      Jan 18, 2021 - Member Solutions Specialist in Colorado Springs, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Has nice benefits, 401k, good training program

      Cons

      Everything else. Management is very disconnected with reality, making our position harder and harder by having actual sales calls redirected to another team but keeping our minimum requirements even higher. Management just never cared about our members like they love to say they do. They also started making work life balance near impossible, having to plan your PTO weeks in advance to maybe get approved.

      Continue reading
      Be the first to find this review helpful
    Viewing 1 - 10 of 329 Reviews
    </>Embed

    Popular Careers with USAA Job Seekers

    JobsSalariesInterviews

    Work at USAA? Share Your Experiences

    USAA logo
    or