Ulta Beauty Employee Reviews about "upper management"

Updated 19 Jan 2021

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3.6
64%
Recommend to a Friend
82%
Approve of CEO
Ulta Beauty CEO Mary Dillon
Mary Dillon
2,644 Ratings
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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "upper management"

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  1. "Good company"

    4.0
    Former Employee - General Manager in San Francisco, CA

    I worked at Ulta Beauty full-time

    Pros

    Enjoyed collaborating with my peers, nice discount on product and services, ton of gratis

    Cons

    Lots of pressure from upper management with little motivation

  2. "Ulta"

    3.0
    Former Employee - Salon Manager in Macon, GA

    I worked at Ulta Beauty full-time

    Pros

    Loved associates at store level

    Cons

    Some upper management very out of touch with struggles at store level


  3. "Not bad, not great"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Prestige Sales Manager 

    I worked at Ulta Beauty full-time for more than 3 years

    Pros

    Discount, minimal stress, interacting with people

    Cons

    Pay, schedule and overall upper management

  4. "Poor HR & upper management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management in Las Vegas, NV
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Ulta Beauty full-time

    Pros

    Pay is ok for management. Benefits is good, vacation time is ok but general manager can take it away from you as she pleases.

    Cons

    Retail schedule Upper management promote and hire friends. HR isnt confidential to start an investigation

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  5. "Just Wear Blinders"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Master Stylist in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Ulta Beauty full-time for more than 3 years

    Pros

    Gratis, was always busy, great to meet new clients and coworkers

    Cons

    Upper management plays favorites and is full of drama. But don’t reach out to HR, because you will be punished.

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  6. "Average Retail Company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Operation Manager in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ulta Beauty full-time for more than 3 years

    Pros

    Regular discount of 25%, and sometimes the brand partners will offer another discount on top of Ulta's. May get 25% off and then Ulta's 25% off.

    Cons

    No life outside of work hours. Company is out for every penny it can make, without regard of the employee. No support from upper management. No communication between internal corpate division, "A" isn't talking with "B" and "C" does whatever it wants when it wants.

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  7. "Don’t waste your time"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in Dubuque, IA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ulta Beauty full-time for more than 3 years

    Pros

    Employee discount, brand trainings and benefits.

    Cons

    Crappy pay for all they ask you to do, minimal training, favoritism, HR doesn’t take care of any concerns brought up, upper management just treats you like an easily replaceable object

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  8. "Lack of work life balance"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in Wylie, TX
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Ulta Beauty full-time for more than 3 years

    Pros

    Pay was good. Extra discounts often and great product selection.

    Cons

    No work life balance or respect from upper management.

  9. "An okay starter salon"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hair Stylist in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ulta Beauty part-time for more than 3 years

    Pros

    Hourly pay, if you don’t reach commission

    Cons

    Upper management doesn’t understand how a salon functions is more worried about they way the salon looks rather than functionality.

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  10. "Great place for makeup enthusiasts"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Positive Outlook

    I worked at Ulta Beauty full-time for more than a year

    Pros

    people you work with, gratis, being the first person to see new products, learning about cosmetics and skin care

    Cons

    Working during holiday season. Work atmosphere and experience depends on the upper management team. Most of the leaders are in it for themselves and treat employees like pawns to make themselves look good in front of VP's and advance their careers. My manager made the other lower managers do most of the work yet she gets most of the inventory bonus without helping us do the daily tasks.

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