United Airlines Reviews

Updated Jan 20, 2022

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Found 4,415 of over 4,838 reviews

4.1
82%
Recommend to a Friend
80%
Approve of CEO
United Airlines CEO Scott Kirby (no image)
Scott Kirby
689 Ratings
Pros
  • "Flight benefits were really great(in 622 reviews)

  • "Great travel benefits for friends & family(in 401 reviews)

  • Cons
  • "Employees are still discussing United/Continental merger(in 130 reviews)

  • "Some days have long hours on international flights(in 94 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What people are saying about United Airlines

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    1. 5.0
      Former Employee, more than 10 years

      Great company

      Jan 11, 2021 - Customer Service Director in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      caring, generous, great benefits, day to day is never the same

      Cons

      not enough to comment for cons

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    2. 4.0
      Current Employee, more than 3 years

      Great Workplace

      Jan 12, 2022 - Aircraft Engineer in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Salary for the work required 1

      Cons

      Progression through the company is very limited

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    3. 3.0
      Current Employee

      In conflict

      Aug 10, 2021 - Communications 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Relatively good set of policy and procedures. Well thought through strategy for survival

      Cons

      Strategy not aligned well with ethics adopted by teachers and this has a negative impact on students

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    4. 2.0
      Former Employee, more than 10 years

      United is allowed to kill you on the job

      Mar 11, 2021 - Flight Attendant in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flying is the finest career

      Cons

      United will kill you if they have to save money

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    5. 4.0
      Former Employee

      Good company

      Dec 2, 2020 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great traveling perks and good benefits.

      Cons

      Nothing, it is a great to work.

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    6. 4.0
      Former Employee, more than 3 years

      Good company to work for

      Oct 14, 2020 - Account Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Travel perks are great. Friendly place to work .

      Cons

      Not many annual leave days. No career opportunities.

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    7. 3.0
      Former Employee, more than 5 years

      United Airlines

      Oct 7, 2020 - Customer Service Representative in Heathrow, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Professional, nice colleagues and management, cheap travel.

      Cons

      Shift work, stand by travel, unstable industry.

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    8. 5.0
      Current Employee

      Great to work with

      Sep 4, 2020 - Manager in Hounslow, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great to work with the company

      Cons

      there are none from my end

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    9. 5.0
      Current Employee

      Great employer

      Apr 12, 2020 - Flight Attendant in Heathrow, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility, good salary, amazing colleagues

      Cons

      Unstable industry to work in.

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    10. 5.0
      Former Employee, more than 5 years

      Good Benefits and Great Fellow Employees

      Sep 12, 2019 - Sales Analyst in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The flight benefits are the best in the industry. Depending on which department you work, you will get quite good perks, like brand new computer (nothing NSA thought) and yearly conventions.

      Cons

      Depending on which department you work, your perks are very restricted, like a long time to get better computer (nothing NSA thought), software, no conventions, etc. Opportunities for growth needs improvement.

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