United Airlines Reviews

Updated Sep 23, 2021

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Found 4,170 of over 4,573 reviews

4.1
83%
Recommend to a Friend
83%
Approve of CEO
United Airlines CEO Scott Kirby (no image)
Scott Kirby
546 Ratings
Pros
  • "Flight Benefits flexible fun outside(in 528 reviews)

  • "The airline industry has excellent travel benefits(in 347 reviews)

  • Cons
  • "The salaries of flight attendants could be low as starting pay(in 83 reviews)

  • "upper management can be quite rude(in 76 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 5 years
      Featured Review

      Great Company

      Dec 10, 2020 - Flight Attendant in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, ability to advance

      Cons

      No cons to share for the position

      2 people found this review helpful
    2. 5.0
      Former Employee, more than 10 years

      Great company

      Jan 11, 2021 - Customer Service Director in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      caring, generous, great benefits, day to day is never the same

      Cons

      not enough to comment for cons

      Be the first to find this review helpful
    3. 3.0
      Current Employee

      In conflict

      Aug 10, 2021 - Communications 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Relatively good set of policy and procedures. Well thought through strategy for survival

      Cons

      Strategy not aligned well with ethics adopted by teachers and this has a negative impact on students

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    4. 2.0
      Former Employee, more than 10 years

      United is allowed to kill you on the job

      Mar 11, 2021 - Flight Attendant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flying is the finest career

      Cons

      United will kill you if they have to save money

      Continue reading
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    5. 4.0
      Former Employee

      Good company

      Dec 2, 2020 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great traveling perks and good benefits.

      Cons

      Nothing, it is a great to work.

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    6. 4.0
      Former Employee, more than 3 years

      Good company to work for

      Oct 14, 2020 - Account Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Travel perks are great. Friendly place to work .

      Cons

      Not many annual leave days. No career opportunities.

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    7. 3.0
      Former Employee, more than 5 years

      United Airlines

      Oct 7, 2020 - Customer Service Representative in Heathrow, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Professional, nice colleagues and management, cheap travel.

      Cons

      Shift work, stand by travel, unstable industry.

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    8. 5.0
      Current Employee

      Great to work with

      Sep 4, 2020 - Manager in Hounslow, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great to work with the company

      Cons

      there are none from my end

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    9. 5.0
      Current Employee

      Great employer

      Apr 12, 2020 - Flight Attendant in Heathrow, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility, good salary, amazing colleagues

      Cons

      Unstable industry to work in.

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    10. 5.0
      Former Employee, more than 5 years

      Good Benefits and Great Fellow Employees

      Sep 12, 2019 - Sales Analyst in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The flight benefits are the best in the industry. Depending on which department you work, you will get quite good perks, like brand new computer (nothing NSA thought) and yearly conventions.

      Cons

      Depending on which department you work, your perks are very restricted, like a long time to get better computer (nothing NSA thought), software, no conventions, etc. Opportunities for growth needs improvement.

      Continue reading
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