United Airlines Reviews

Updated 14 May 2021

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4.1
84%
Recommend to a Friend
83%
Approve of CEO
United Airlines CEO Scott Kirby (no image)
Scott Kirby
394 Ratings
Pros
  • "Flight Benefits flexible fun outside(in 528 reviews)

  • "The airline industry has excellent travel benefits(in 347 reviews)

  • Cons
  • "The salaries of flight attendants could be low as starting pay(in 83 reviews)

  • "upper management can be quite rude(in 76 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 5 years
      Featured Review

      Great Company

      10 Dec 2020 - Flight Attendant in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, ability to advance

      Cons

      No cons to share for the position

      1 person found this review helpful
    2. 5.0
      Former Employee, more than 10 years

      Great company

      11 Jan 2021 - Customer Service Director in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      caring, generous, great benefits, day to day is never the same

      Cons

      not enough to comment for cons

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    3. 2.0
      Former Employee, more than 10 years

      United is allowed to kill you on the job

      11 Mar 2021 - Flight Attendant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flying is the finest career

      Cons

      United will kill you if they have to save money

      Continue reading
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    4. 4.0
      Former Employee

      Good company

      2 Dec 2020 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great traveling perks and good benefits.

      Cons

      Nothing, it is a great to work.

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    5. 5.0
      Current Employee

      Great to work with

      4 Sep 2020 - Manager in Hounslow, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great to work with the company

      Cons

      there are none from my end

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    6. 4.0
      Former Employee, more than 3 years

      Good company to work for

      14 Oct 2020 - Account Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Travel perks are great. Friendly place to work .

      Cons

      Not many annual leave days. No career opportunities.

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    7. 3.0
      Former Employee, more than 5 years

      United Airlines

      7 Oct 2020 - Customer Service Representative in Heathrow, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Professional, nice colleagues and management, cheap travel.

      Cons

      Shift work, stand by travel, unstable industry.

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    8. 5.0
      Current Employee

      Great employer

      12 Apr 2020 - Flight Attendant in Heathrow, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility, good salary, amazing colleagues

      Cons

      Unstable industry to work in.

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    9. 5.0
      Former Employee, more than 5 years

      Good Benefits and Great Fellow Employees

      12 Sep 2019 - Sales Analyst in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The flight benefits are the best in the industry. Depending on which department you work, you will get quite good perks, like brand new computer (nothing NSA thought) and yearly conventions.

      Cons

      Depending on which department you work, your perks are very restricted, like a long time to get better computer (nothing NSA thought), software, no conventions, etc. Opportunities for growth needs improvement.

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    10. 5.0
      Current Employee, more than 3 years

      Gen opp

      8 Aug 2019 - Gen Opp in Bicester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not to bad. Could improve

      Cons

      Lots of flying around. And not seeing the world, just hotel rooms

      Continue reading
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    Viewing 1 - 10 of 3,903 Reviews

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