UnitedHealth Group Employee Reviews about "work from home"

Updated 3 Jul 2020

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3.4
62%
Recommend to a Friend
74%
Approve of CEO
UnitedHealth Group CEO Dave Wichmann (no image)
Dave Wichmann
1,117 Ratings
Pros
Cons
  • "Work-life balance skewed to favor UHG, under-appreciative leaders exist in various parts of the business(in 365 reviews)

  • "Health Insurance is abysmal for a(in 352 reviews)

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Reviews about "work from home"

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  1. Helpful (712)

    "Very heads-down"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    IT Project Manager in Eden Prairie, MN
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at UnitedHealth Group for less than a year

    Pros

    I will preface this review with a statement you need to heed when reading this review as well as any reviews for this company -- "It depends on your area." This is a GIGANTIC company and YMMV depending on your group. Keep that in mind when reading. Anyway, I've been here only 6 months, but I think I have enough of a feel for Optum to write a review. The positives: Great work/life balance: I never have to stay late, work on weekends, etc. I get 23 vacation days and my manager encourages me to use them AND completely unplug while away. Beautiful office: I work at the new Optum office in Eden Prairie. Building is modern and comfortable. Full size gym and locker room, and workout classes. Great parking ramp with a skyway so you never need to go outside in the rain or snow! Work from home: VERY progressive with WFH! I can work from wherever I want. if I want to WFH one day, I can. If I want to WFH the whole week, I can do that, too. No one questions you. Total autonomy No drama: This is a very heads down place! I can't stress that enough. No one socializes with each other -- most of the time, you never even talk to your cube neighbors (because they're probably working from home). This is a positive for me though -- after working in some high drama offices, this is a refreshing change. All meetings are over webex: Great news if you hate in-person meetings like I do -- because there are very few! In the 6 months I've been here, I've had 4 in person meetings. This is also a con because you never meet your coworkers - read the con list for more info. 30 minute "best practice" meeting times: You will not get invited to 2+ hour meetings, ever. Nearly all meetings are only 30 minutes. You might have the one-off meeting that's an hour, but it's rare. Good, standardized PM practices. But some of the documentation requirements are too rigid and can slow progress down. Our group is trying to move to 100% agile. Slowly.... All of my projects so far have been waterfall SDLC. Although as a new person, it would help to have a PM to shadow on some of these documentation/audit practices. I've had to learn as I go. - Great cafeteria with cheap prices. I can get a lunch here cheaper than I can bring it from home. -Very engaging training classes!!! All training classes are over LearnSource (i.e. your computer) but the videos are well done and entertaining.

    Cons

    -Building seems empty because so many people WFH. It's almost kind of...sad. Such a nice building but no one is there. -Internet explorer is the browser of choice. Yuck. You have to have special permissions to download Google Chrome or Firefox on your computer. -If you like socializing with your coworkers, this is NOT a place for you! I can't stress that enough!! You will NOT meet your new BFF here. Everyone is very heads-down and focused on work -- no one chit chats about football or True Detective! You will not have coworkers stopping by your desk (to chat about a TV show OR to even chat about work). Most of my days, I don't talk to anyone in person. It's kind of depressing -- and I'm an introvert! There are no happy hours, social events outside of work, etc (this is a positive for me because I hate that stuff). -Lots of contractors. Not that it's a bad thing - I've had great experiences with the PM contractors. They obviously don't last as long as the employees, and there's more contractor PMs than employee PMs. -Difficult, as a new person, to know "who's who." There is no face-to-face meetings, so as a PM, it's tough to know who does what, since there's no face to put with the name. I struggle with this a lot, as I'm not used to this extreme of a "remote" workforce! -No wifi for your phone. Wifi is only available for visitors and you must have a user name and password. -Nearly all social media websites are blocked. Not really a con, but something you might want to know. You won't be browsing facebook at work! -LOTS of meetings. Sure, the meetings aren't in person, they're over Webex, but you will have a LOT of them. -Some "know-it-all" ego-driven coworkers, especially on the tech side. But this is typical of IT in general. I've witnessed this at every org in which I've worked.

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    UnitedHealth Group Response

    September 12, 2016Enterprise Talent Community Manager

    Thank you for your thorough review! Yes, UnitedHealth Group is a hard-working company, but we also strive for work-life flexibility by having telecommute positions and work from home options. I'm happy to hear you enjoy working at the company. Judy Cater, Talent Community Manager, UnitedHealth Group

  2. Optum | Division of UnitedHealth Group

    "Stable job with minimum growth opportunities"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Gurgaon, Haryana
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    Stable job Flexibility in work timing Work-Life balance is good Work from home

    Cons

    Growth opportunities very small. Need to focus more on new technologies.

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  3. COVID-19
    Helpful (2)

    "Life Changing"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Benefit Advocate in Chico, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time for less than a year

    Pros

    This job is very life-changing. The pay is more than reasonable for the job that you do. You get 18 paid vacation days, in addition to that you get eight paid holidays as long as you work the day before and the day after. Also you have the option to work from home. It's a wonderful place to start a career there is opportunity to move up if you work really hard. When the pandemic hit everybody that was employed here had a job the entire time. Talk about job security! Also they train you for six months and you have a ton a strong support the entire time you're training. The people that you work with want you to succeed. I am so blessed to be a part of UnitedHealthcare!

    Cons

    Because this is a metric driven company it can be frustrating to stay perfectly in adherence. Sometimes it's frustrating because I have to go to the bathroom so I have to hold it until lunch or break and sometimes I can't wait that long.

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    UnitedHealth Group Response

    June 14, 2020Enterprise Talent Community Manager

    Thank you for sharing your experience with UnitedHealth Group - it seems as though the organization is a great fit for your career. I recommend having an open discussion with your manager on what is and isn't working. There are also employee resources internally that are available to you online and over the phone that I also recommend that you take advantage of. - Tori

  4. "Steady Job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    Flexibility, PTO, work from home.

    Cons

    Excessive leadership changes, favoritism for promotions not skill, salary compared to other businesses

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    UnitedHealth Group Response

    June 21, 2020Enterprise Talent Community Manager

    Thank you for sharing and our fast-paced environment is not for everyone. I encourage you to reach out to your HR contact for more details on why you felt management was poor and staff was poor. Making impactful change is a two-way conversation so it's important to talk to your HR contact. - Tori

  5. "good"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Gautam Buddha Nagar
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time

    Pros

    Work from home. Workplace is good

    Cons

    I didnt observe any as of now

  6. Helpful (4)

    "Some are just bosses not leaders"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director 

    I worked at UnitedHealth Group full-time

    Pros

    Flexible work schedule and work from home option

    Cons

    A few senior directors don’t stand up to business and throw their team under the bus

  7. Helpful (1)

    "Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist 
    Recommends
    Positive Outlook

    I have been working at UnitedHealth Group full-time for more than 3 years

    Pros

    Great work life balance. Being able to work from home has been amazing!

    Cons

    The pay is just ok

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  8. Helpful (1)

    "Avoid UHG. It isn't what it once was."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at UnitedHealth Group full-time for more than 10 years

    Pros

    Work at home positions Sizeable PTO bank Diversity

    Cons

    Poor health benefits with costly deductibles Constant layoffs

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    UnitedHealth Group Response

    June 21, 2020Enterprise Talent Community Manager

    I'm sorry this happened to you and you feel you were not given an adequate response. I encourage you to reach out to our HR Department and give them feedback about your experience. You can reach them at 1-800-561-0861. Sincerely, Tori.

  9. "Good place to work"

    3.0
    • Work/Life Balance
    • Career Opportunities
    Former Contractor - Consultant 

    I worked at UnitedHealth Group for more than a year

    Pros

    Work from home and friendly environment.

    Cons

    Lack of leadership and behind technology. Other than that everything is great.

  10. "NA"

    3.0
    Current Employee - Data Scientist in Gurgaon, Haryana

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    Work from home, No micro-management, Good work life Balance

    Cons

    Less Interaction with Higher Management

Found 1267 reviews