Universal Business Team Reviews | Glassdoor.co.uk

Universal Business Team Reviews

Updated 12 May 2019

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Found 75 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
77%
Recommend to a Friend
99%
Approve of CEO
Caleb Hall
32 Ratings
Pros
  • "UBT is a dynamic and fast-paced company that is growing quickly(in 17 reviews)

  • "The offices are really 'state of the art' and with a canteen serving free lunches every day, it's a pretty good environment(in 11 reviews)

Cons
  • "Unless you are a male community member, or a male non-(in 7 reviews)

  • "If your a non community and a women you might as well forget any progression or pay increases(in 5 reviews)

More Pros and Cons
  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruitment Manager in Warwick, West Midlands, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Business Team full-time

    Pros

    Open and supportive culture. Very friendly staff. You really get the impression people enjoy working here and want to be here. Great office space and some wonderful perks too such as free fruit, decent coffee and free lunches.

    Cons

    Nothing in particular. Generally speaking the management team are quick to respond and address anything to improve the working environment. I am frankly amazed by the negative comments surrounding the Plymouth Brethren Christian Church (PBCC) community. This is an enterprising and entrepreneurial business and the community openly embraces the wider community (non PBCC) to help them achieve their goals, all of which are...

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    Advice to Management

    Keep embracing the wider community. (I would say that as I am wider community!)

    Universal Business Team2018-02-02

    Universal Business Team Response

    February 4, 2018GM Communications

    We really appreciate you taking the time out to tell us what you think about working at UBT. Your advice to management is heard!!

  2. Helpful (3)

    "If non community no progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Universal Business Team

    Pros

    UBT pay okay, give you a company car free lunches.

    Cons

    If you complain about a community member it’s brushed under the carpet. Your made to look like you did wrong. If your a non community and a women you might as well forget any progression or pay increases. They promise they will increase salary and don’t.

    Advice to Management

    All line management need training on how to ensure all team members are treated equally.

    Universal Business Team2019-05-12

    Universal Business Team Response

    May 16, 2019Communications Manager

    Hello, thank you for taking the time to let us know what you think about working at UBT. It’s important to us that our workplace is equitable, and we believe all our staff are treated equally and fairly. We have many bright women working at UBT and UBTA who are encouraged ...

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  3. Helpful (1)

    "Friendly Working Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Prefer Not to Say in Warwick, West Midlands, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Business Team full-time for more than 3 years

    Pros

    Benefits is number 1....Free lunch option., selection of free fruit and beverages.... flexible working

    Cons

    No progression unfortunately, management is mostly community who has a salary to match status rather than experience

    Advice to Management

    People management training for line managers

    Universal Business Team2018-10-21

    Universal Business Team Response

    November 1, 2018GM Communications

    Great to hear that you believe the benefits are number 1, we like to maintain a competitive edge to ensure that we retain the right talent within the business and the benefits definitely contribute towards this. We can also confirm that management training is in the pipeline and will ...

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  4. "At last a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Warwick, West Midlands, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Business Team full-time for more than 8 years

    Pros

    Brilliant culture with many benefits - car, modern office, healthcare, pension, mobile, laptop, lunch - to name a few !!!

    Cons

    Doesn't apply - all those that work hard get rewarded well

    Advice to Management

    Keep going there are some great results being achieved

    Universal Business Team2017-12-12
  5. "Awesome company with rugged mission and values, and great workplace culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Atom Logistics | Projects in Warwick, West Midlands, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Business Team full-time for more than a year

    Pros

    Great culture, career opportunities and training/support. Positive top-down influence engenders respect and peer support, it commands accountability and responsibility, and inspires staff to reach their maximum potential.

    Cons

    I don't feel this field applies.

    Advice to Management

    Keep leading the team with rugged commitment to top-down directives, continuous improvement, humility, and due recognition - no complaints here, a great management structure.

    Universal Business Team2017-12-07

    Universal Business Team Response

    January 15, 2018GM Communications

    Hello, and thank you for taking the time out to tell us what you think about working at UBT. We appreciate your feedback. Your comments, coupled with responses to the staff survey and our weekly OfficeVibe survey gives us unique insight into how we can make UBT an even better place ...

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  6. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Warwick, West Midlands, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Business Team full-time for more than 3 years

    Pros

    Awesome Culture - Great Atmosphere

    Cons

    no cons i am aware of

    Advice to Management

    Keep up the Great Work

    Universal Business Team2017-12-01

    Universal Business Team Response

    December 3, 2017GM Communications

    Hello, Thank you for taking the time out to tell us what you think! Sue

  7. Helpful (4)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Not Saying in Warwick, West Midlands, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Universal Business Team full-time (Less than a year)

    Pros

    It is a supportive environment with open communication channels. The negative reviews regarding Plymouth Brethren in my opinion are unfounded. I am not a community member and find the Plymouth Brethren to be very friendly, supportive and open.

    Cons

    Benefits are all over the place. Some are fantastic, some are woeful! Free lunch and the car is great. Holiday entitlement and notice periods are frankly dreadful

    Advice to Management

    Keep embracing the wider community and continue working collaboratively with them.

    Universal Business Team2017-12-07

    Universal Business Team Response

    January 31, 2018Head of People and Culture

    Many thanks for taking the time out to give us your views. We’re learning a lot from comments on Glassdoor and feedback to the HR team! We will continue to collaborate closely with all our employees whether they are Community or not. We know that we want to hire the best talent ...

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  8. Helpful (26)

    "More Faces than a town hall clock!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Warwick, West Midlands, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Universal Business Team full-time (Less than a year)

    Pros

    Modern office - the technology too, such as the cameras watching every move of everybody and the listening devices - this was even tested with fictitious comments that were later brought up and queried by Brethren management!! It's a great place to work if you enjoy uneasy atmospheres, strange undercurrents and false niceness.

    Cons

    Will stab you in the back as soon as look at you if you are not part of their cult. When you have served your usefulness they will get rid of you - unless a member of their cult. For a people who are supposed to have high integrity, honesty and trustfulness all I can say is they have a distant relationship to any of these virtues. I know for fact that a lot of the positive feedback on here was made by the Brethren...

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    Advice to Management

    Stop using non-Brethren people to fill the many holes in your skill and knowledge and keep yourselves to yourselves - after all, doesn't your belief believe anyone outside of your interbred community are doomed? If we are not good enough to sit and eat with you, stand by your own beliefs and do your own dirty work.

    Universal Business Team2017-12-09

    Universal Business Team Response

    January 31, 2018Executive Assistant

    Hello, and thank you for letting us know how you feel about your time at UBT. We’re really sorry that you had such a negative experience. We will try to address some of the things you raise, but fundamentally, we are trying to create an open and transparent environment. We do have ...

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  9. Helpful (15)

    "It's a gilded cage. Beware."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Warwick, West Midlands, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Universal Business Team full-time

    Pros

    It looks wonderful...when you are on the outside looking in. The offices are very smart. There is free parking. The perks are generous and plentiful. The interviewers have a ready answer for every question you put to them. The company is large and clearly prosperous. There are some really, genuinely, nice people working there. However...

    Cons

    After a few days working at UBT Exchange Place Warwick you start to feel nervous. There is a strange tension in the air. (The air, by the way, is artificial, like the smiles, the light, the plants, and most of the positive reviews here on Glassdoor. It is impossible to open any of the windows. That should have sounded a warning bell. Too bad I didn't notice it sooner.) Changes occur randomly and without warning. Your...

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    Advice to Management

    First of all, realise that you are dealing with adults capable of thinking for themselves. Your employees are intelligent human beings who will not (for the most part) take kindly to being hammered into a box. They want to make their own contributions, and they are full of ideas that will help - if only you will listen. Don't think that your crass incompetence is missed by the majority of the senior staff who work for...

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    Universal Business Team2017-12-06

    Universal Business Team Response

    January 31, 2018Head of People and Culture

    Hello. Thank you for your feedback. We’re really concerned that you had a bad experience working at UBT. We want a transparent and open working environment where professional staff work alongside Community employees to deliver for our clients, and to put as much as we can into education ...

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  10. Helpful (1)

    "1st glass"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Business Team full-time

    Pros

    Free Lunch, A company car for all employees, Flexible

    Cons

    Non Yet. I don't think there will be

    Universal Business Team2017-10-30

    Universal Business Team Response

    October 31, 2017GM Communications

    Thanks for giving us your feedback and glad you like some of the benefits of working here!

Found 75 reviews