University College London Reviews | Glassdoor.co.uk

University College London Reviews

Updated 21 September 2018
477 reviews

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  1. Helpful (1)

    "Potential yet to be realised"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in London, England
    Former Employee - Administrative in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at University College London full-time (More than a year)

    Pros

    Great Central London location and expansive estate. Well recognised university. Notable alumni. Has good benefits for long term employees. Good work life balance for some employees. Important research being undertaken.

    Cons

    Elitist. Not enough space to accommodate staff and students. Decaying estate. Poor communication and ineffectual management. Some offices completely unsuitable for staff-cramped/too hot/cold/broken furniture/equipment. Outdated IT equipment and old fashioned systems. Good policies in place but they are flouted. The good benefits that do exist such as the pension are being eroded. Bullying, racism and discrimination are rife. After attending equality training a senior and well respected medic was visibly upset and remarked ‘you can’t discriminate against absolutely anyone these days not even dumb or old people’ this remark was said without irony and went unchallenged. Any complaints get swept under the carpet. Very little racial diversity at grade 7 and above despite a wealth of diverse talent in London and graduating from UCL. Doesn’t do well at recruitment, retention of suitably qualified British born people from the community it serves-London. Nepotism is practiced shamelessly. Jobs are advertised because they have to be-but there is already someone earmarked for the role and other candidates are interviewed as stooges, so candidates time and money is wasted. Poor treatment of agency workers. Professional services staff are extremely thin on the ground and covering more than 2 roles. Pay is not competitive.

    Advice to Management

    Clean house and start again. The management does not represent the demographics of London be more ambitious about changing this. Review the salary structure. Upgrade the facilities.

    University College London Response

    2 May 2018 – UCL Human Resources

    Hello, thank you for taking the time to write a review. Our great central London location, employee benefits and work-life balance that you mention are really valued by our staff.

    UCL’s historic... More


  2. "Mixed experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at University College London full-time

    Pros

    Good salary and flexible hours.

    Cons

    Resistant to change. Not much interest in developing existing employees.

    University College London Response

    1 May 2018 – UCL Human Resources

    Hello, thanks for taking the time to leave a review. We're pleased that the salary and our flexible working arrangements more than met your expectations. We've recently introduced Communities of... More

  3. "A hot mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at University College London full-time

    Pros

    informal work environment, prestigious reputation and affliates

    Cons

    very disorganised department,
    facilities are old and in need of updating/renovating
    staff are stuck in old/ineffective habits and resistant to change,
     management are tardy, partisan, self aggrandising and overbearing megalomaniacs.
    There is an ad-hoc stucture: lack of consistency. Generally feels like staff and management are improvising and not entirely sure of what they are doing.
    Goods and deliveries frequently go missing, unsure if this is due to the couriers or general stores

    Advice to Management

    Get organized!
    Listen to your staff
    Allow two way communication/exchange

    University College London Response

    1 Jun 2018 – Communications and Engagement Manager

    Hello, thanks for taking the time to feedback and highlighting UCL’s prestigious reputation – we’re really proud of UCL’s ability to attract the brightest minds and be at the cutting edge of... More


  4. "Good, flexible work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at University College London part-time

    Pros

    met nice people, nice environment to work in

    Cons

    shifts not available with predictable frequency

    University College London Response

    1 May 2018 – UCL Human Resources

    Hello, thanks for your positive review. It's great to hear that you enjoyed working with UCL colleagues, and found the environment positive too. All the best for your future career.


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Postdoctoral Research Associate in London, England
    Current Employee - Postdoctoral Research Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at University College London (Less than a year)

    Pros

    Lots of interactions with different research groups
    Great support for research grant proposals

    Cons

    Work buildings are old and often cold in the winter

    University College London Response

    1 May 2018 – UCL Human Resources

    Hello, thanks for taking the time to leave such a positive review. It's great to read that your research is well-supported. The UCL estate includes many historic buildings, however our Transforming... More


  6. "Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at University College London full-time

    Pros

    Very diverse employee at UCl

    Cons

    Little progression opportunities in terms of job

    Advice to Management

    Base promotion on merit

    University College London Response

    1 May 2018 – UCL Human Resources

    Hello, thanks for taking the time to leave a review. We're disappointed that we haven't met your expectations. We're transforming the progression opportunities available to our staff through the... More


  7. "PhD student at Ucl ION"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PhD Student in London, England
    Current Employee - PhD Student in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at University College London full-time (More than 3 years)

    Pros

    Supervisors available to you are the top of their respective fields. Support services such as careers advice and mental health support/physical health support are readily available.

    Cons

    Dependent on your supervisor, you may have fewer contact hours with them than you would like. Make sure to choose a supervisor well.

    University College London Response

    1 May 2018 – UCL Human Resources

    Hello, many thanks for your review. It's great to receive this positive feedback about our support services and our world-leading academic staff. We hope you continue to enjoy your time at UCL.

  8. "PhD Student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at University College London full-time

    Pros

    Great environment to work in as a PhD student.

    Cons

    Can be hard to find the person/equipment you need.

    University College London Response

    1 May 2018 – UCL Human Resources

    Hello, thanks for taking the time to leave a review. We're glad that you're having a positive experience as a PhD student at UCL. All the best with the remainder of your studies and for your future... More


  9. "University college london review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at University College London full-time

    Pros

    Supportive treats well employees, comprehensive

    Cons

    Sometimes a bit slow to set up new rules

    University College London Response

    1 May 2018 – UCL Human Resources

    Hello, thanks for your positive review. We're glad you've found UCL to be a positive employer, and hope that you continue to enjoy working here.


  10. "Research Associate at UCL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in London, England
    Current Employee - Research Associate in London, England

    I have been working at University College London full-time (More than a year)

    Pros

    - One of the best universities in the world.
    - Great people and atmosphere.

    Cons

    - Quite a competitive environment (which made me push myself a lot so really a con!).

    University College London Response

    1 May 2018 – UCL Human Resources

    Hello, thanks very much for taking the time to leave a review. It's great to hear that you like the atmosphere here as well as your colleagues. We hope you're able to benefit from our Wellbeing... More


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