Urban Outfitters Reviews

Updated 7 May 2021

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3.7
65%
Recommend to a Friend
83%
Approve of CEO
Urban Outfitters CEO Sheila Harrington (no image)
Sheila Harrington
11 Ratings
Pros
  • "Great discount, amazing colleagues, understanding about mental health(in 343 reviews)

  • "Employee discount is good (40% off Urban Brands, 25% off home/lifestyle(in 251 reviews)

Cons
  • "None I can think of, except standing for long hours but that's the case with most retail jobs(in 165 reviews)

  • "Staff receive minimum wage not reflective of living requirements(in 91 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant 
    Recommends
    Positive Outlook

    I have been working at Urban Outfitters full-time

    Pros

    Great Great Great Great Great

    Cons

    tyhis can get stressful sometimes

  2. "Sales assistant"

    4.0
    Former Employee - Sales Associate 

    I worked at Urban Outfitters part-time

    Pros

    Enjoyable work environment and great colleges

    Cons

    As a part time job it was extremely enjoyable


  3. "Good people and motivated team"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England, England
    Recommends
    Positive Outlook

    I worked at Urban Outfitters part-time for less than a year

    Pros

    the community was nice and people shoed up motivated

    Cons

    the pay was very little and sometimes there was a lot of work to do past hours because we were understaffed

    Continue reading
  4. "Visual Merchandising Coordinator"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Visual Merchandising Coordinator in London, England, England
    Recommends
    Neutral Outlook

    I worked at Urban Outfitters full-time for more than a year

    Pros

    You had your voice heard in creative terms Creative Display team were great Sense of Community

    Cons

    Slow progression Caught in-between creative and commercial managers No Pay increase

    Continue reading
  5. "Teamleader"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Nottingham, England, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Urban Outfitters full-time

    Pros

    Work with like minded people

    Cons

    Pay is low and progression through the company is hard and long winded

  6. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrator in Wellingborough, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Urban Outfitters full-time for more than a year

    Pros

    Great mangers , nice place to work.

    Cons

    The pay could be more and overtime paid after 40 not 48 hours

  7. "No Training"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Urban Outfitters full-time for more than a year

    Pros

    - 40% discount on clothing, 25% discount on sale, homeware, and beauty products. - You can meet some cool people.

    Cons

    Next to no training, poor management and communication. Very little room for development and promotions, they’d rather hire externally.

  8. "Happy"

    5.0
    Former Employee - Research Assistant in London, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Urban Outfitters full-time for less than a year

    Pros

    V good and friendly and nice

    Cons

    I got tired sometimes lol

    Continue reading
  9. "Challenging but Rewarding"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Department Manager in London, England, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Urban Outfitters full-time for more than 3 years

    Pros

    - Bonus schemes per quarter - Chance for progression - Inspires individuality

    Cons

    - Comms from Head Office unorganised - Challenging customers - Can be unprofessional most of the times

    Continue reading
  10. "okay place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England, England

    I worked at Urban Outfitters part-time

    Pros

    great discount, fun location, always busy with lots to do

    Cons

    poor pay, managers not always very friendly

Viewing 1 - 10 of 3,485 Reviews

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