Urban Outfitters Employee Reviews about "minimum wage"

Updated 10 Nov 2020

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3.7
64%
Recommend to a Friend
47%
Approve of CEO
Urban Outfitters Chairman, President, and CEO Richard A. Hayne
Richard A. Hayne
929 Ratings
Pros
Cons
  • "long hours sometimes and not fun(in 160 reviews)

  • "Managers go too hard on you for a minimum wage job(in 88 reviews)

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "minimum wage"

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  1. "Urban Outfitters Senior Sales"

    5.0
    Current Employee - Senior Sales Associate 
    Recommends

    I have been working at Urban Outfitters part-time for more than 3 years

    Pros

    My store has a great and friendly team. Flexible hours if you're a student/working part-time. The employee discount is generous - 40% off all clothes and own brand shoes / 25% off sale and designer shoes.

    Cons

    The only negatives are the long hours - but that is normal for retail. Also the pay is only minimum wage for regular sales associates.

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  2. "Great place"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Glasgow, Scotland
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Urban Outfitters full-time for more than a year

    Pros

    Chilled 40% discount Good team Good location

    Cons

    Minimum wage 30 hour full time contract


  3. "Team Leader"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Urban Outfitters full-time for more than a year

    Pros

    youthful team, always changing, fresh stock and ideas

    Cons

    Minimum wage, not much variety in the work.

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  4. "Good flexibility and benefits but low pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Recommends

    I worked at Urban Outfitters part-time

    Pros

    - Good flexibility - Opportunity for over time - Great staff discount

    Cons

    - Retail hours (early and late shifts) - Minimum wage

  5. Helpful (2)

    "Worst experience in fashion retail"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Urban Outfitters part-time for less than a year

    Pros

    Only the discounts ( but do they really matter when your income is less the minum wage?) Staff is friendly!

    Cons

    1) Unprofessional Admin 2) Unprofessional Training and Induction 3) Pay is less than minimum wage in UK 4) No benefits 5) No direct contact with manager

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  6. "Overrated"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Cardiff, Wales
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Urban Outfitters part-time

    Pros

    Great team to work with (lots of likeminded people around the same age), the discount is good (40%) and there's no uniform

    Cons

    The management is different now and supposedly better but used to be absolutely dreadful--lazy, cliquey and with complete double standards. There was a very clear divide between them and the sales assistants. Typical retail duties can get boring. Minimum wage

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  7. "Alright"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Associate in Brighton, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Urban Outfitters

    Pros

    Staff discount is nice, however the clothes are still expensive after it.

    Cons

    They don't pay you for the out of hours training. Pay is minimum wage so 16 year olds etc are earning next to nothing while doing the same job as me. You can earn more working in Burger King.

  8. Helpful (2)

    "Soulless and only bothered about the profits"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Department Manager in Sheffield, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Urban Outfitters full-time for more than a year

    Pros

    Good discount. Good music, when our manager wasn't just playing whatever she wanted from her own music.

    Cons

    Insufficient payroll, no training structure, disorganised and unpredictable demands from head office, no progression or opportunities to advance. Minimum wage staff expected to do work of managers and visual teams that were made redundant last year. Make one mistake and you'll need to watch your back. Stick up for a wronged employee and you can lose your job. Hair, makeup, style need to fit the company culture, so don't be an individual.

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  9. Helpful (1)

    "Sales Assistant"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at Urban Outfitters full-time for less than a year

    Pros

    Lots of hours if you need the money 40% discount Nice co-workers Decent clothes, and the opportunity to snap things up first in the sale

    Cons

    Minimum wage 0 hour contract- yet you aren't allowed to turn down the shifts given to you Bad hours, you could finish at 10pm and start at 7am the next day Impossible amount of work to get done in the time given Not great management, they 'forgot' to train me when I started and only realised 2 months in when I'd figured everything out for myself. Although I think it's not their fault, as they are very stressed with a heavy workload as well No drinks allowed on the shop floor, yet never any time to go down to the lockers to have one Ends up taking over your life

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  10. "Sales Associate"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Vancouver, BC
    Recommends
    Positive Outlook

    I have been working at Urban Outfitters part-time

    Pros

    Good people Nice environment Can be creative Welcoming

    Cons

    Minimum wage Clothes are so expensive for the quality

Viewing 1 - 10 of 88 English Reviews