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Utilitywise Energy Consultant Reviews

Updated 13 October 2017
12 reviews

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Energy Consultant

2.6
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Utilitywise Chief Executive Officer Brendan Flattery
Brendan Flattery
8 Ratings

Employee Reviews

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  1. "energy consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    its like a big family everyone helps each other

    Cons

    none at all really good to work for

    Advice to Management

    keep up the good work

    Utilitywise Response

    16 Jun 2017 – Social Media Manager

    Thank you very much for your positive review, we were delighted to read it. We're working hard on our company culture and business environment at the moment and we're pleased to hear that you're... More


  2. Helpful (4)

    "Terrible choices from senior management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Energy Consultant in Newcastle upon Tyne, England
    Former Employee - Energy Consultant in Newcastle upon Tyne, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Utilitywise full-time (More than a year)

    Pros

    Utilitywise was once a good company to work for and there are a few good people left, although how long for is anyone's guess.

    Cons

    The redundancies taking place are absolutely disgusting. Redundancies are sometimes unavoidable but I continue to see excellent people who have really helped this company grow being let go. Fantastic professionals from Energy Services, Marketing, Admin, Recruitment being told to leave. Yet they can keep people in roles on silly salaries which just aren't needed. Internal communications staff on £40k plus - is it a wonder they are a sinking ship? They are and Energy Consultancy who have got rid of the majority of staff who actually know anything about the sector.

    Advice to Management

    Stop employing/retaining people because their face fits.

    Utilitywise Response

    19 Oct 2017 – PR Manager

    Thank you for taking the time to leave a review.

    We appreciate that the situation of late has been difficult for all those affected. The changes we’re implementing are part of a long term growth... More


  3. Helpful (3)

    "What a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Senior Energy Consultant in Newcastle upon Tyne, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Utilitywise full-time (More than 3 years)

    Pros

    The people. Their friendly and mainly good to work with. It still can be decent. If. If you get basic management right. At the moment there are a few decent ones at team level but the next two levels, you've got major issues! And it's obvious.

    Cons

    Where to start
    A. The data is terrible. If you want people to sell, give them something to sell with. We've been telling you about this for years. Part of the reason people leave is that they are calling customers again and again, there's fights internally about whose client it is and favourites are given pipelines. Decent people are walking out the door in their hundreds. Sort it and you'll sell more. And if you put caps on give sales people something else to sell. It's not rocket science.
    B. Management. Not sure where to start. Put a decent person with a garbage team manager and guess what! They leave. Racism, favouritism, aggression, sexism, swearing at team manger level and then Ops Mangers weakness, ineffective, don't speak to anyone, stuck to their laptops not encouraging eye contact. Then the next level up. Director. What are you thinking? Giving people jobs who can't do the job. Telling everyone before they've even been interviewed. Old boys club. Moving people who can't do one job to another that they can't do and paying them more because they threaten to leave. Leaving a total liars in roles in which they have no respect. The whole company laughing at them and at the leaders above them. If someone consistently been lying in your team how do you think it makes you look if you are their MD?
    C. L&D. Nothing for mangers for years and you wonder why they don't know what they are supposed to do! Then they advertise a Head of role, what the hec is the existing Head of and dept doing? Who knows but to solve it why don't we pay for two?? Everyone's laughing. an extra £50/£60k for a company that's cutting money off everything and we've been told there are redundancies, other companies know it. It's laughable. That's one persons job who can do it not two who can't and the whole business knows who is getting the job and they've not interviewed for it, same as the last Ops job! And who told them! Your wee liar.
    D. Communicate! You know why people get hacked off. Because they know things are going on and you wait until last thing on a Friday to tell some of them and give the rest half a story. The rumours had already been round 10 times. Get yourselves organised. Decide on who is going where and why and what commission you might actually decide to pay (it would be great if you actually pay what you say you will), communicate the changes well in advance. IT'S BASIC.
    E. Stop changing things. Morale is the pits. All of the above and constant last minute badly planned changes cause havoc.

    Advice to Management

    Brendan, for the sake of the good people who are remaining in the organisation, start looking at this business, past the rubbish and the corporate twaddle you are being given and OPEN your EYES!! They're pulling the wool and you can't see past your nose.

    Utilitywise Response

    11 Sep 2017 – Social Media Manager

    Thank you very much for your comments. We’re sorry to hear that you’ve become so disillusioned during your time at Utilitywise. We’ll definitely share your comments with the relevant teams for their... More


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  5. Helpful (5)

    "Awful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Energy Consultant in Newcastle upon Tyne, England
    Former Employee - Energy Consultant in Newcastle upon Tyne, England
    Doesn't Recommend
    Disapproves of CEO

    I worked at Utilitywise full-time (Less than a year)

    Pros

    The pay is good, and if you achieve your targets you can have commissions so possibility to make good money.

    The working hours (8-4 in the multilingual team).

    The premises are brand new.

    Cons

    This job is basically a cold-calling role in a call centre. You'll be asked to attain a 2-hours call-time per day, which is really hard to get because companies don't really want to talk to you as they receive 10 calls like yours in a day.

    As the role is sales-based, it is asked to sell as much as you can and in short times, and to get 2 invoices per day. The Management is under stress and then put a lot of pressure on you. By working there, I deplored the lack of empathy that they have towards employees - they make you feel that only figures count. They are not supportive and they don't help you to overcome your difficulties.

    The team leaders also promote their friends and use favouritism. They are good sellers but not good managers at all. They spreading rumours and laugh at previous/current staff behind their back.

    The coaching is non-existent, instead of making you improve your job and correct your mistakes, they rather compare you to other employees. That brings a bad atmosphere at work and competition between staff members.

    It's also happened that some employees lie to potential clients to make them sign the contract, and unfortunately, the management supports that.

    Also, the company has a high turnover of staff. In the French Team, around 20 people left in one year - and new employees don't stay for a long time.

    The staff is often overqualified for this job.

    If you're from abroad, don't leave your country for that job. It doesn't worth it.

    Advice to Management

    You should wonder why so many people are leaving. Don't forget that people are your main resource and treat them decently.

    Respect your staff, don't lie to clients, be fair and stop spreading rumours.

    Be professional.

    Utilitywise Response

    18 May 2017 – Social Media Manager

    It’s disappointing to hear that you have had such a negative experience whilst working for Utilitywise. Our colleagues’ experience is something that we have made significant investment in and we’re... More


  6. "Hard work and frustrating but if lucky the rewards are there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Good team of people who work there and the majority are happy to help if you have any issues that you need support with.

    Cons

    Management under pressure and can sometimes be a little pushy rather than supportive.


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant
    Current Employee - Energy Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A geniune company with great ethics. Development opportunities.

    Cons

    No cons. Great company to work for.


  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (More than a year)

    Pros

    Incentives and commission, job security

    Cons

    No sick pay for long term health problems that can't be helped

    Advice to Management

    Only thing to review would be sick pay for long term health problems


  9. Helpful (3)

    "Great pay terrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Energy Consultant in Redditch, England
    Former Employee - Energy Consultant in Redditch, England
    Neutral Outlook
    Disapproves of CEO

    I worked at Utilitywise full-time (More than a year)

    Pros

    Pay and ability to earn commission however I have heard things are all changed now, that said if you can cold call and do it well you can earn a significant amount of money ripping people off.

    Cons

    Being just a satellite office most of your hard work gets taken away from you to people up north in head office

    Advice to Management

    Stop promoting your friends, stop lying to staff.


  10. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant
    Current Employee - Energy Consultant
    Recommends
    Neutral Outlook

    Pros

    Good rate of pay if you enjoy cold calling

    Cons

    Have to maintain call times even when trying to price packages for customers. Sometimes targets can be a little unrealistic


  11. Helpful (1)

    "Plenty of chances if you focus on the job in hand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Energy Consultant in Wallsend, England
    Former Employee - Energy Consultant in Wallsend, England
    Doesn't Recommend
    Neutral Outlook

    I worked at Utilitywise full-time

    Pros

    Very straightforward well-defined role. Nice working environment, clear targets and transparent bonus / commission structure.

    Cons

    no parking unless you get there an hour early, traffic out of Silverlink can gridlock on some nights, the canteen is an expensive carbuncle and - like nay other large employer I suppose - nepotism is rife.

    Advice to Management

    Strengthen the links between senior management and 'shop-floor staff' that keep things going. Open communication is key to strong TRUSTING relationships up and down the ladder of job titles.