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Utilitywise Reviews

Updated 14 January 2018
59 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Utilitywise Chief Executive Officer Brendan Flattery
Brendan Flattery
35 Ratings

59 Employee Reviews

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Pros
  • very competitive basic salary for a sales role, which gets reviewed yearly (in 6 reviews)

  • Utilitywise has a great working environment with huge potential to be even more successful than it already is (in 4 reviews)

Cons
More Pros and Cons

  1. "Love my job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newcastle, England
    Current Employee - Anonymous Employee in Newcastle, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (More than 3 years)

    Pros

    Great career progression
    Fabulous team of people
    Amazing colleague support

    Cons

    Certain areas of people are hard to work with

    Advice to Management

    Depends which management...

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Thanks so much for taking the time out to leave such a positive review, it’s really great to hear that you love your job and feel supported in your role. It’s also encouraging to hear that you feel... More


  2. "Good experience so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TELESALES Representative in Newcastle upon Tyne, England
    Current Employee - TELESALES Representative in Newcastle upon Tyne, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Excellent management team within the academy
    9am - 5pm
    No weekends
    Good rate of pay

    Cons

    Challenging Role it's not for everybody

    Advice to Management

    keep providing the very best experience to new people

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Firstly, we’re sorry for the delay in getting back to you! Thanks so much for taking the time to leave a great review. We’re really pleased to hear that you love your job and feel so supported by... More


  3. "Energy Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Excellent two weeks classroom training followed by great support in the Academy by team managers and coaches.
    Great friendly supportive atmosphere
    great facilities canteen and support from other departments
    9 - 5 Mon - Fri

    Cons

    Need a bigger car park near building as overflow car park is too far away
    More microwaves needed for heating up food at lunch

    Advice to Management

    some spoil it through bad language on the floor unprofessional and background noise while others are grafting.
    encourage more team building, sporting opportunities

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Thanks for taking the time to leave your review – we’re sorry for the delay in getting back to you. It’s great to hear that on the whole your experience working at Utilitywise has been positive and... More


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  5. "Energy Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Great training and continuous development for 3 months
    Great team spirit on the floor
    Achievable targets
    Monday - Friday 9:00am till 5:00pm
    Fantastic Earning Potential
    Family friendly company

    Cons

    Nothing all positive for the future

    Advice to Management

    Keep doing what you do best

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Sorry for the delay in responding to your review! It’s great to hear that your experience working at Utilitywise has been wholly positive and that you feel Utilitywise is a friendly and supportive... More


  6. "Great atmosphere but let down by unprofessional behaviour"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle, England
    Current Employee - Energy Consultant in Newcastle, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    2 week classroom training is very engaging
    Potential to earn great commission
    Everyone is welcoming & friendly
    Company is owned by the public (PLC)
    Can buy shares in the company (May time)

    Cons

    Can be very unprofessional
    Swearing amongst colleagues when people are speaking to customers on the phone
    Although most of the management are great, a few put the departments down with their improper behaviour, men making daily vulgar comments about women in the workplace.

    Advice to Management

    Revise the attitudes of management and have more 'managers' as 'coach-like management' rather than acting like 'school teachers'. The academy can be massively improved by having more professionals leading by example. The approach at the moment is like a pupil/teacher experience. Pull out those highly experienced in sales and ask them which option they would prefer between starting in the academy or joining an already established team.

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Thanks for taking the time to leave a review, feedback means a lot to us and apologies for the delay in our response. Firstly, it’s really great to hear that you see your career at Utilitywise as one... More


  7. "Great Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    The potential to make money is immense if you put the effort in
    The atmosphere while in the office
    Lots of support from management/coaches
    You're allowed to manage your own time
    Working hours
    Good basic wage

    Cons

    Historic data - some of the data you contact has been through the system
    Traffic
    Pressure

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Apologies for the delay in responding to your review, we’re very grateful you took the time to leave us your feedback. It’s great to hear that your experiences working at Utilitywise are on the... More


  8. "Energy Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Lots of potential to make money, very welcoming and friendly, understanding of issues and problems

    Cons

    Difficult to deal with work stress at times

    Advice to Management

    Make the job easier for example filter the poor data better

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Thanks for taking time to provide us with feedback. Sorry for the delay in responding to you! It’s good to hear you feel you can be successful and that you have been welcomed into the team and... More


  9. "Double Standards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Utilitywise full-time

    Pros

    Nice environment, most other people there are friendly. Easy access with bus stop just outside. Onsite canteen and coffee stall.

    Cons

    Far too top heavy and those “managers” don’t understand or know the business the way they should. Made redundancies in some departments and still hired in to those departments at the same time. “Project 2021” team recent newly joined and will obviously be on some big salaries but then announcing no pay rise to any one this year? Then just after announcing that making sure that there are some big incentives going on....? So money is there for incentives and external consultants and all that sort of stuff but not there to pay staff what they’re worth? As long as the “exec” can still afford their big cars and so on then that’s fine. There’s a big “them and us” divide happening where as long as you’re part of the CEO’s “in thing” then you’re looked after, otherwise you’re forgotten. Lies and unfulfilled promises seem to be the norm coming from the “exec” team.

    Advice to Management

    Stop lying for one. Stop creating pointless roles and start focussing on our business. The place is not a corporate environment like other places that most of the “exec” have worked and they need to understand that. Instead of spending whatever it is that you did bringing in those consultants, why not pay your staff what they deserve? Get your senior managers (directors, especially the female ones) to follow the values that they’re supposedly behind. Don’t think the female directors have ever said hello to anyone in passing.

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Thanks for taking the time to leave a review and we’re sorry it’s taken us this long to get back to you. Firstly, it’s great to hear that you find your working environment friendly and welcoming and... More


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant
    Current Employee - Energy Consultant
    Recommends
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Lovely place to work, the atmosphere, management and training programme are all great. There is support from absolutely everyone around you which is really nice especially if you’re new to sales.

    Cons

    No cons whilst working here

    Advice to Management

    All management on the academy are welcoming, friendly and supportive, keep it up.

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Thanks so much for taking the time to give us some feedback, apologies for the delay in responding to you! It’s lovely to hear that you’re enjoying your career so far with us, we wish you every... More


  11. "A real career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in North Shields, England
    Current Employee - Team Manager in North Shields, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (More than 3 years)

    Pros

    Great prospects
    Fantastic development
    You have a voice
    We are making huge changes
    An exciting environment
    Not just a number
    Fantastic support
    A great leadership team
    Support the community
    Support mental health

    Cons

    If you don’t like change it’s not for you.
    It’s a high pressured environment

    Advice to Management

    Communicate and don’t be afraid of constructive feedback

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    First of all, thanks for your review, we’re sorry it’s taken us so long to respond! It’s wonderful to hear that you are enjoying your career to date at Utilitywise and that you feel you can have a... More


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