Utilitywise Reviews | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

Utilitywise Reviews

Updated 16 November 2017
50 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Utilitywise Chief Executive Officer Brendan Flattery
Brendan Flattery
30 Ratings

50 Employee Reviews

Sort: PopularRatingDate

Pros
  • very competitive basic salary for a sales role, which gets reviewed yearly (in 5 reviews)

  • Utilitywise has a great working environment with huge potential to be even more successful than it already is (in 4 reviews)

Cons
  • And if you put caps on give sales people something else to sell (in 3 reviews)

  • Poor management and high turnover of staff (in 2 reviews)

More Pros and Cons

  1. "Great Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    The potential to make money is immense if you put the effort in
    The atmosphere while in the office
    Lots of support from management/coaches
    You're allowed to manage your own time
    Working hours
    Good basic wage

    Cons

    Historic data - some of the data you contact has been through the system
    Traffic
    Pressure


  2. "Energy Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Lots of potential to make money, very welcoming and friendly, understanding of issues and problems

    Cons

    Difficult to deal with work stress at times

    Advice to Management

    Make the job easier for example filter the poor data better


  3. "A real career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in North Shields, England
    Current Employee - Team Manager in North Shields, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (More than 3 years)

    Pros

    Great prospects
    Fantastic development
    You have a voice
    We are making huge changes
    An exciting environment
    Not just a number
    Fantastic support
    A great leadership team
    Support the community
    Support mental health

    Cons

    If you don’t like change it’s not for you.
    It’s a high pressured environment

    Advice to Management

    Communicate and don’t be afraid of constructive feedback


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant
    Current Employee - Energy Consultant
    Recommends
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Lovely place to work, the atmosphere, management and training programme are all great. There is support from absolutely everyone around you which is really nice especially if you’re new to sales.

    Cons

    No cons whilst working here

    Advice to Management

    All management on the academy are welcoming, friendly and supportive, keep it up.


  6. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Great place to work.
    Good people,
    Great atmosphere.
    Great Management.
    Excellent training programme.
    Fantastic earning pottential (Commission on top of an already good salary).

    Cons

    Historic data.
    Ringing duplicate records and other data that should not be dialled.


  7. "just put the work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (More than a year)

    Pros

    if you want to work, the people will help you. but thats the key thing. you need to want it. if you don't want to be here and you're just working to get your base salary and do something with your time, no manager will stick his neck out for you. personally I've been working hard and I've been given so many oppertunities and still in training for some oppertunities to come.

    I don't think a lot of companies actually have the CEO walk on the floors and shake hands and congratulate the sales people and all.

    Cons

    it is a sales job, and there are a lot of other sales bureau's in the UK. the data will always be recycled and 'bad', but we've had recycled data and with the right people, they're still selling more than the avarage on the new data.

    there is definitly a form of favoratism in several parts of the company. I think thats in every single office everywhere, and if you work had and have the numbers behind you, you can always proof your right. and agian, work, and you'll be reconized.

    Advice to Management

    don't just look at numbers but listend more to people


  8. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time

    Pros

    Training is ongoing, nobody is too busy to help you when you need it. Very friendly environment to train and work.

    Cons

    There have not been any cons so far.

    Advice to Management

    Keep it up! The nicest place I have worked


  9. "Lots of potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle, England
    Current Employee - Energy Consultant in Newcastle, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Lots of good decent people to work with
    Potential to earn good commission
    Help and support throughout
    Friendly Atmosphere
    Decent basic starting salary
    Some people think they are better than others and stuck up their own ar*e
    Can grow and expand skills and move up the business

    Cons

    Canteen food
    Data is very old, ringing some customers who passed away 15 years ago!
    Sometimes hard to keep motivated throughout the week

    Advice to Management

    Need to get more up to date data - even if it costs money for the business it allows for more opportunities to sell!


  10. "Senior Management and Team Managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - B2B Sales Consultant in Redditch, England
    Current Employee - B2B Sales Consultant in Redditch, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Good sales staff who are hardworking and motivated to be succeed.
    Hard work but financially rewarding once you have built a substantial pipeline.
    Business hours so work life balance is good.

    Cons

    Lack of support and development from Team Managers.

    Coaching sessions are not existent and irrelevant when they are.

    60% of the Team Managers sit at their desks and are not pro active but spend time with people who have been their a while instead of helping those who have not?!

    Most managerial positions are based on the relationships their have with the Operations Manager. You will find that the majority don't have the experience to develop the team around them but work with the staff who have been their a substantial time as they bring in a revenue target on their own. This in turn means for everyone else you have to work out everything yourself and dont get any help in developing.

    Poor management and high turnover of staff.

    Redundancies, even when they are looking to expand and grow operation, does not make sense.

    Advice to Management

    Have people in positions they can help and develop sales consultants instead of having a glorified title.

    Development of the whole team, not just the special one on the team.


  11. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Utilitywise full-time

    Pros

    Career opportunities for those who are willing to work hard. Basic salary is ok and commission scheme was fair. Met some lovely people who are professional. They are very big on coaching but have the wrong people in place to do so. You are being given chances if you try your best. Generous company. If time off from work was needed this was never an issue as long as it was within reason.

    Cons

    Promises were made by senior management and were not fulfilled, even after months of waiting. Would have prefered for them to be honest instead. Some girls there got higher up because of sleeping with the right person.

    Advice to Management

    Be careful who you appoint to coaching or management positions.


Showing 50 of 54 reviews
Reset Filters