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Utilitywise Reviews

Updated 13 October 2017
40 reviews

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40 Employee Reviews

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  1. Helpful (3)

    "Corrupt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newcastle, England
    Former Employee - Anonymous Employee in Newcastle, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no good points

    Cons

    The whole place is corrupt, mis-leading share holders with "creative accounting" in bed with certain supplier's who offer the best "backhanders"

    Staff being asked to miss-sell to customers to achieve unrealistic sales targets
    Senior managers are bully's with little relevant experience or any business sense, this drives attrition month on month
    HR and Sales function always at loggerheads over strategy- The place is one big mess
    Share price will be less than £1 soon!!!

    Advice to Management

    Resign!!!

    Bring in proper business people to run the business, not family members and friends who have no business common sense or relevant experience- Its just one big boys club

    Utilitywise Response

    16 Jun 2017 – Social Media Manager

    Thank you for your comments. We’re sorry to hear your experience at Utilitywise wasn’t as enjoyable as it could have been.

    We run an extremely successful business that is transforming to meet the... More


  2. Helpful (5)

    "Awful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Energy Consultant in Newcastle upon Tyne, England
    Former Employee - Energy Consultant in Newcastle upon Tyne, England
    Doesn't Recommend
    Disapproves of CEO

    I worked at Utilitywise full-time (Less than a year)

    Pros

    The pay is good, and if you achieve your targets you can have commissions so possibility to make good money.

    The working hours (8-4 in the multilingual team).

    The premises are brand new.

    Cons

    This job is basically a cold-calling role in a call centre. You'll be asked to attain a 2-hours call-time per day, which is really hard to get because companies don't really want to talk to you as they receive 10 calls like yours in a day.

    As the role is sales-based, it is asked to sell as much as you can and in short times, and to get 2 invoices per day. The Management is under stress and then put a lot of pressure on you. By working there, I deplored the lack of empathy that they have towards employees - they make you feel that only figures count. They are not supportive and they don't help you to overcome your difficulties.

    The team leaders also promote their friends and use favouritism. They are good sellers but not good managers at all. They spreading rumours and laugh at previous/current staff behind their back.

    The coaching is non-existent, instead of making you improve your job and correct your mistakes, they rather compare you to other employees. That brings a bad atmosphere at work and competition between staff members.

    It's also happened that some employees lie to potential clients to make them sign the contract, and unfortunately, the management supports that.

    Also, the company has a high turnover of staff. In the French Team, around 20 people left in one year - and new employees don't stay for a long time.

    The staff is often overqualified for this job.

    If you're from abroad, don't leave your country for that job. It doesn't worth it.

    Advice to Management

    You should wonder why so many people are leaving. Don't forget that people are your main resource and treat them decently.

    Respect your staff, don't lie to clients, be fair and stop spreading rumours.

    Be professional.

    Utilitywise Response

    18 May 2017 – Social Media Manager

    It’s disappointing to hear that you have had such a negative experience whilst working for Utilitywise. Our colleagues’ experience is something that we have made significant investment in and we’re... More


  3. "Hard work and frustrating but if lucky the rewards are there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Good team of people who work there and the majority are happy to help if you have any issues that you need support with.

    Cons

    Management under pressure and can sometimes be a little pushy rather than supportive.


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  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time

    Pros

    The people
    The vision
    The ambition
    Management
    The environment

    Cons

    Location - travel with the roadworks can be a challenge and getting out of colbalt after 4pm.

    Advice to Management

    Keep up the great work, the passion and enthusiasm from management to make it a great place to work is fantastic


  6. Helpful (1)

    "Energy consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Utilitywise full-time

    Pros

    good team, respectable basic, good working hours

    Cons

    boys club vibe- those who know the right people or have been there long enough get given betetr opportunities

    poor quality data to call

    Advice to Management

    be fair with all team members


  7. Helpful (1)

    "Financial admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Utilitywise full-time (More than a year)

    Pros

    Monthly reviews, great office, nice canteen

    Cons

    If you aren't part of the sales time they don't care about you


  8. "Adventure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Generator in North Shields, England
    Current Employee - Lead Generator in North Shields, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It is likable an adventure,exciting and every day is different. Utilitywise is a family and a second home.

    Cons

    Success is not handed to you on a plate to achieve that you really have to work hard but the rewards are unbelievable
    I still have to pinch myself.

    Advice to Management

    Never be too proud to take advice or ideas on board off someone you manage.


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant
    Current Employee - Energy Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A geniune company with great ethics. Development opportunities.

    Cons

    No cons. Great company to work for.


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (More than a year)

    Pros

    Incentives and commission, job security

    Cons

    No sick pay for long term health problems that can't be helped

    Advice to Management

    Only thing to review would be sick pay for long term health problems


  11. "Sage-wise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Utilitywise full-time

    Pros

    Hard to think of many pros. Some of the staff are good at what they do despite everything else.

    Cons

    List keeps growing.

    Too many chiefs
    Stupid unnecessary changes
    Not enough parking
    some senior management/directors need to take lessons in how to treat people, literally walk around as if they're better than everyone else - you aren't

    Could go on with more but you get the picture

    Advice to Management

    Stop taking so many new managers in and start looking within. Also, stop trying to be Sage, what made Utilitywise great was the atmosphere and the feel, now it's becoming faceless and too corporate and really like it's trying to copy Sage (problem with bringing far too many Sage staff in?).

    Utilitywise Response

    2 Feb 2017 – Social Media Manager

    Thank you for your comments. We're sorry to hear that your experiences were so negative. We have a new team management development pool starting very soon for our internal colleagues who are looking... More


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