Utilitywise Reviews | Glassdoor.co.uk

Utilitywise Reviews

Updated 14 July 2018
77 reviews

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77 Employee Reviews

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Pros
  • "basic salary is very good compared to other brokers, people working their are a right laugh" (in 7 reviews)

  • "This is a good company to work for" (in 3 reviews)

Cons
  • "Training poor, ask for more or promotion and get nothing, middle management don't listen and don't recognise good staff" (in 2 reviews)

  • "I've never worked for a company where people spread constant rumours and no support offered from management" (in 2 reviews)

More Pros and Cons

  1. "Stay well away from this company"

    StarStarStarStarStar
    • Senior Management
    Former Employee - Energy Consultant in North Shields, England
    Former Employee - Energy Consultant in North Shields, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Utilitywise full-time (Less than a year)

    Pros

    Met a few good work colleagues

    Cons

    Where to start. Training is half decent. People get a big sale and get promoted to management. Unfortunately my manager couldn't manage his way out of a paper bag and spent longer in the 'tuck shop' than at his desk. There is supposed to be a trainer walking around to help. They are obviously the invisible man/woman. Reviews I read before starting un-nerved me a little as they mentioned non payment of bonus if you left. I secured a sale and guess what no bonus as they say the sale didn't go through even though my "manager" rang the customer and told him that they were now in contract??? This company is an absolute joke ..... they couldn't even get my leaving date right on my P45. My advice to anyone is PLEASE DO NOT GO TO WORK FOR THIS COMPANY. They are certainly not what they seem ........ they even tell you to say you are calling from somewhere else and not Utilitywise because their reputation in in tatters. CHECK OUT THE SHARE PRICES. THEY ARE DROPPING LIKE A STONE. Wonder why!!!!

    Advice to Management

    Advice to Brendan. Forget that you are not at Sage now. Do not advertise when you are going on the sales floor and just do random walk arounds. Then you will see what is really going on. Take the blinkers off! There are too many people within the business that should not have the positions they are employed in and this will eventually be the downfall of the business.

    Utilitywise Response

    20 Apr 2018 – PR & Social Media Manager

    Thanks for taking the time to leave a review of your time here at Utilitywise. We’re really disappointed to learn that you have not left our business feeling positive about your experience. Whilst we... More


  2. "Shocking!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Advisor
    Current Employee - Energy Advisor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    The only pro there is for me is 5 o clock and also the road home without traffic for once!!!!!!!!

    Cons

    Clicky unprofessional management followed by completely unprofessional under qualified and inexperienced leadership team. Ex Sage people more experience but you are up against “The Click” which is the old boys club and the mean girls!!
    Incompetent and immature! Absolutely embarrassing!

    Advice to Management

    Get some exposure out of there with a real company!

    Utilitywise Response

    20 Apr 2018 – PR & Social Media Manager

    Thanks for taking the time to leave us with a review. As part of our Project 2021 strategy which you will no doubt have heard lots about internally, we are working really hard to drive improvements... More

  3. "Field Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Utilitywise full-time

    Pros

    There are no pro's working here

    Cons

    Always changing commission and you have to fight for it every month

    Advice to Management

    ........................................................................................

    Utilitywise Response

    26 Mar 2018 – PR & Social Media Manager

    Thanks for taking the time out to leave us a review. It’s really unfortunate to hear that your experience of working here wasn’t so positive. With regards to your concerns around commission, like any... More


  4. "Not too bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Utilitywise full-time

    Pros

    basic salary is very good compared to other brokers, people working their are a right laugh.

    Cons

    managers are dodgy, set you up to fail, alot of job insecurity and uncertainty within.


  5. "Love my job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newcastle, England
    Current Employee - Anonymous Employee in Newcastle, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (More than 3 years)

    Pros

    Great career progression
    Fabulous team of people
    Amazing colleague support

    Cons

    Certain areas of people are hard to work with

    Advice to Management

    Depends which management...

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Thanks so much for taking the time out to leave such a positive review, it’s really great to hear that you love your job and feel supported in your role. It’s also encouraging to hear that you feel... More


  6. "Good experience so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TELESALES Representative in Newcastle upon Tyne, England
    Current Employee - TELESALES Representative in Newcastle upon Tyne, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Excellent management team within the academy
    9am - 5pm
    No weekends
    Good rate of pay

    Cons

    Challenging Role it's not for everybody

    Advice to Management

    keep providing the very best experience to new people

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Firstly, we’re sorry for the delay in getting back to you! Thanks so much for taking the time to leave a great review. We’re really pleased to hear that you love your job and feel so supported by... More


  7. "Energy Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Excellent two weeks classroom training followed by great support in the Academy by team managers and coaches.
    Great friendly supportive atmosphere
    great facilities canteen and support from other departments
    9 - 5 Mon - Fri

    Cons

    Need a bigger car park near building as overflow car park is too far away
    More microwaves needed for heating up food at lunch

    Advice to Management

    some spoil it through bad language on the floor unprofessional and background noise while others are grafting.
    encourage more team building, sporting opportunities

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Thanks for taking the time to leave your review – we’re sorry for the delay in getting back to you. It’s great to hear that on the whole your experience working at Utilitywise has been positive and... More

  8. "Energy Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Great training and continuous development for 3 months
    Great team spirit on the floor
    Achievable targets
    Monday - Friday 9:00am till 5:00pm
    Fantastic Earning Potential
    Family friendly company

    Cons

    Nothing all positive for the future

    Advice to Management

    Keep doing what you do best

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Sorry for the delay in responding to your review! It’s great to hear that your experience working at Utilitywise has been wholly positive and that you feel Utilitywise is a friendly and supportive... More


  9. "Great atmosphere but let down by unprofessional behaviour"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle, England
    Current Employee - Energy Consultant in Newcastle, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    2 week classroom training is very engaging
    Potential to earn great commission
    Everyone is welcoming & friendly
    Company is owned by the public (PLC)
    Can buy shares in the company (May time)

    Cons

    Can be very unprofessional
    Swearing amongst colleagues when people are speaking to customers on the phone
    Although most of the management are great, a few put the departments down with their improper behaviour, men making daily vulgar comments about women in the workplace.

    Advice to Management

    Revise the attitudes of management and have more 'managers' as 'coach-like management' rather than acting like 'school teachers'. The academy can be massively improved by having more professionals leading by example. The approach at the moment is like a pupil/teacher experience. Pull out those highly experienced in sales and ask them which option they would prefer between starting in the academy or joining an already established team.

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Thanks for taking the time to leave a review, feedback means a lot to us and apologies for the delay in our response. Firstly, it’s really great to hear that you see your career at Utilitywise as one... More


  10. "Great Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    The potential to make money is immense if you put the effort in
    The atmosphere while in the office
    Lots of support from management/coaches
    You're allowed to manage your own time
    Working hours
    Good basic wage

    Cons

    Historic data - some of the data you contact has been through the system
    Traffic
    Pressure

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Apologies for the delay in responding to your review, we’re very grateful you took the time to leave us your feedback. It’s great to hear that your experiences working at Utilitywise are on the... More


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