Utilitywise Reviews | Glassdoor.co.uk

Utilitywise Reviews

Updated 14 July 2018
77 reviews

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77 Employee Reviews

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Pros
  • "basic salary is very good compared to other brokers, people working their are a right laugh" (in 7 reviews)

  • "This is a good company to work for" (in 3 reviews)

Cons
  • "Training poor, ask for more or promotion and get nothing, middle management don't listen and don't recognise good staff" (in 2 reviews)

  • "I've never worked for a company where people spread constant rumours and no support offered from management" (in 2 reviews)

More Pros and Cons

  1. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - B2B Sales in Newcastle upon Tyne, England
    Current Employee - B2B Sales in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Good environment to work if you are willing to put in the graft also lots of support

    Cons

    Have to come in early just to get a car space.

    Advice to Management

    Keep it going.


  2. "working relationship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle, England
    Current Employee - Energy Consultant in Newcastle, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    working at utilitywise is a amazing working enviroment from staff to management.company that praises there staff for acheivement

    Cons

    very hard challenging job but thats why pay is amazing

    Advice to Management

    great support from my manager damon and coach hayley and other managers if they are not around

  3. "Energy Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Lots of potential to make money, very welcoming and friendly, understanding of issues and problems

    Cons

    Difficult to deal with work stress at times

    Advice to Management

    Make the job easier for example filter the poor data better

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Thanks for taking time to provide us with feedback. Sorry for the delay in responding to you! It’s good to hear you feel you can be successful and that you have been welcomed into the team and... More


  4. "Double Standards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Utilitywise full-time

    Pros

    Nice environment, most other people there are friendly. Easy access with bus stop just outside. Onsite canteen and coffee stall.

    Cons

    Far too top heavy and those “managers” don’t understand or know the business the way they should. Made redundancies in some departments and still hired in to those departments at the same time. “Project 2021” team recent newly joined and will obviously be on some big salaries but then announcing no pay rise to any one this year? Then just after announcing that making sure that there are some big incentives going on....? So money is there for incentives and external consultants and all that sort of stuff but not there to pay staff what they’re worth? As long as the “exec” can still afford their big cars and so on then that’s fine. There’s a big “them and us” divide happening where as long as you’re part of the CEO’s “in thing” then you’re looked after, otherwise you’re forgotten. Lies and unfulfilled promises seem to be the norm coming from the “exec” team.

    Advice to Management

    Stop lying for one. Stop creating pointless roles and start focussing on our business. The place is not a corporate environment like other places that most of the “exec” have worked and they need to understand that. Instead of spending whatever it is that you did bringing in those consultants, why not pay your staff what they deserve? Get your senior managers (directors, especially the female ones) to follow the values that they’re supposedly behind. Don’t think the female directors have ever said hello to anyone in passing.

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Thanks for taking the time to leave a review and we’re sorry it’s taken us this long to get back to you. Firstly, it’s great to hear that you find your working environment friendly and welcoming and... More


  5. "A real career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in North Shields, England
    Current Employee - Team Manager in North Shields, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (More than 3 years)

    Pros

    Great prospects
    Fantastic development
    You have a voice
    We are making huge changes
    An exciting environment
    Not just a number
    Fantastic support
    A great leadership team
    Support the community
    Support mental health

    Cons

    If you don’t like change it’s not for you.
    It’s a high pressured environment

    Advice to Management

    Communicate and don’t be afraid of constructive feedback

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    First of all, thanks for your review, we’re sorry it’s taken us so long to respond! It’s wonderful to hear that you are enjoying your career to date at Utilitywise and that you feel you can have a... More


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant
    Current Employee - Energy Consultant
    Recommends
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Lovely place to work, the atmosphere, management and training programme are all great. There is support from absolutely everyone around you which is really nice especially if you’re new to sales.

    Cons

    No cons whilst working here

    Advice to Management

    All management on the academy are welcoming, friendly and supportive, keep it up.

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Thanks so much for taking the time to give us some feedback, apologies for the delay in responding to you! It’s lovely to hear that you’re enjoying your career so far with us, we wish you every... More


  7. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    Great place to work.
    Good people,
    Great atmosphere.
    Great Management.
    Excellent training programme.
    Fantastic earning pottential (Commission on top of an already good salary).

    Cons

    Historic data.
    Ringing duplicate records and other data that should not be dialled.

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Thanks for taking the time to leave a review. We’re super sorry for the delay in getting back to you! It’s great to hear that you’re enjoying your role here at Utilitywise. We take on board your... More

  8. ".........."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newcastle upon Tyne, England
    Current Employee - Anonymous Employee in Newcastle upon Tyne, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Utilitywise full-time

    Pros

    Great people, Great shifts, not bad basic salary

    Cons

    Very tough industry very saturated with lots of other brokers

    Advice to Management

    .....................

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Thanks for taking the time to give us your feedback. Apologies for the delay in responding to you. It’s great to hear that on the whole your experience working at Utilitywise has been positive and... More


  9. "just put the work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (More than a year)

    Pros

    if you want to work, the people will help you. but thats the key thing. you need to want it. if you don't want to be here and you're just working to get your base salary and do something with your time, no manager will stick his neck out for you. personally I've been working hard and I've been given so many oppertunities and still in training for some oppertunities to come.

    I don't think a lot of companies actually have the CEO walk on the floors and shake hands and congratulate the sales people and all.

    Cons

    it is a sales job, and there are a lot of other sales bureau's in the UK. the data will always be recycled and 'bad', but we've had recycled data and with the right people, they're still selling more than the avarage on the new data.

    there is definitly a form of favoratism in several parts of the company. I think thats in every single office everywhere, and if you work had and have the numbers behind you, you can always proof your right. and agian, work, and you'll be reconized.

    Advice to Management

    don't just look at numbers but listend more to people

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    We’re really grateful for your feedback, thanks for taking the time out to leave us a review - Apologies for the delay in responding! It’s really good to hear that your journey at Utilitywise has... More


  10. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time

    Pros

    Training is ongoing, nobody is too busy to help you when you need it. Very friendly environment to train and work.

    Cons

    There have not been any cons so far.

    Advice to Management

    Keep it up! The nicest place I have worked

    Utilitywise Response

    15 Jan 2018 – PR & Social Media Manager

    Thanks for taking the time to give us your feedback. Apologies for the delay in responding to you. It’s great to hear that on the whole your experience working at Utilitywise has been positive and... More


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