Utilitywise Reviews | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

Utilitywise Reviews

Updated 13 October 2017
40 reviews

Filter

Filter

Full-timePart-time

40 Employee Reviews

Sort: PopularRatingDate

  1. Helpful (2)

    "Don't waste your time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Newcastle, England
    Current Employee - Account Manager in Newcastle, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Utilitywise full-time (More than 5 years)

    Pros

    Commission but that's only you if you can sell

    Cons

    Terrible parking. Traffic at 5 is awful. Management don't know the difference between their head or tail!

    Advice to Management

    Stop pushing your staff away and listen to them.

    Utilitywise Response

    18 May 2017 – Social Media Manager

    We’re sorry to hear that your time at Utilitywise was not successful; as you don’t list any specific issues apart from parking, we are not able to respond in detail. Regarding the parking situation... More


  2. Helpful (1)

    "Energy consultant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Good basic salary but that's about it!

    Cons

    Awful place to work

    Unfriendly environment. Everyone in there never have a nice thing to say, just bad mouth everyone and spread rumours around.

    Felt very I welcomed from start to finish. Was given a phone and a desk and was given no support whatsoever. The bigger performers are always favourited but no support is given to improve your skills if your struggling.

    Management are never there. No coaching, no support, awful.

    You can't get a parking space unless you arrive an hour early at 8.00am

    Canteen is awful filthy and over priced.

    I've never worked for a company where people spread constant rumours and no support offered from management.

    All this company does is hire and fire.

    Advice to Management

    Sort the car park situation out. It's a joke.

    Get your management up to scratch where support is given to new starters to get them to where they need to be with ongoing development.

    Try and sort out the negative atmosphere all people do is spread rumours and it's miserable as sin is there us no positive atmosphere at all.

    Food is disgusting in the canteen. And over priced.

    Utilitywise Response

    2 Feb 2017 – Social Media Manager

    Thanks for your review, we're sorry to hear that your experience wasn't as positive as it could have been. Two things we are particularly addressing are the initial welcome to new recruits and the... More


  3. "Untrustworthy Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Utilitywise full-time (More than 3 years)

    Pros

    You can get good experience in the company and many people who work here are nice.

    Cons

    Utilitywise do not miss any opportunities to charge staff for things completely out of their control. Poor general staff support from HR. Poor communications with staff.

    Advice to Management

    Take a look at companies who have a good understanding and reputation for caring for their main resource, their people! Learn some lessons from them.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Field Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Consultant
    Current Employee - Field Consultant
    Recommends
    Positive Outlook

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    I am currently a field sales consultant and have worked at many companies but utilitywise have not only rolled out the red carpet, but are one of the few companies out there that actually deliver on their promises for staff.

    - good product to pitch to clients, there will be something to benefit almost every business.

    - very enjoyable training program. 1 week classroom based, 1 week shadowing experienced field consultant. Trainer Michael down to earth and knowledgable

    - managers very friendly and Make you feel welcome. Emphasise that they will help you every step of the way and promote a positive hard working atmosphere.

    - very competitive basic salary for a sales role, which gets reviewed yearly.

    - brand new company car. Get a hire car first 3 months however but this is to be expected.

    - the business is very strict on compliance and ensures that everyone working in the field follows procedure. This promotes confidence in the product

    - if you work hard life changing money can be made. 6 figure salaries are not impossible, and many of the field staff hit these numbers regularly. (If you can graft, be confident and know the product)

    - 50% of commission is paid upfront, so no waiting for 6 months for a deal to go live which is brilliant.

    - very impressive offices, regular staff get togethers and bonuses.

    - the potential of the company is huge, particularly considering it is only 10 years old

    - 9-5 work hours, no weekend work is expected of you.

    Cons

    The only downside that I can think of is that the business is growing so rapidly some areas may get over saturated.

    Advice to Management

    Keep doing what you are doing, great buzz and positivity about the place.


  6. "great career potential with an ambitious company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newcastle upon Tyne, England
    Current Employee - Anonymous Employee in Newcastle upon Tyne, England
    Recommends
    Positive Outlook

    I have been working at Utilitywise full-time (More than a year)

    Pros

    Utilitywise has a great working environment with huge potential to be even more successful than it already is. It has the support structure in place for all collegues and has fantastic progression potential for the right people. If you have the right attitude and the right drive you can go far. The values of the business are very much about making its people feel valued and listening to their opinions and trying to change anything possible.

    Cons

    Traffic leaving the business park


  7. Helpful (3)

    "Great pay terrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Energy Consultant in Redditch, England
    Former Employee - Energy Consultant in Redditch, England
    Neutral Outlook
    Disapproves of CEO

    I worked at Utilitywise full-time (More than a year)

    Pros

    Pay and ability to earn commission however I have heard things are all changed now, that said if you can cold call and do it well you can earn a significant amount of money ripping people off.

    Cons

    Being just a satellite office most of your hard work gets taken away from you to people up north in head office

    Advice to Management

    Stop promoting your friends, stop lying to staff.


  8. Helpful (2)

    "Field Sales is a JOKE - Promise the earth and you get nothing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Sales in Redditch, England
    Former Employee - Field Sales in Redditch, England
    Doesn't Recommend
    Negative Outlook

    I worked at Utilitywise full-time (Less than a year)

    Pros

    Could be a great company, they have the tools but nobody knows how to use them!

    Cons

    Training poor, ask for more or promotion and get nothing, middle management don't listen and don't recognise good staff. After 8 months I gave up, Promised company car but just get hire car, felt unwanted and unable to achieve development - In house skills and knowledge weak.

    Advice to Management

    Get a grip, recognise staff, reward staff, help with ambition, keep to promises, if staff ask for help / training/ promotion prospects listen to them . And sort out the closers who cant close a door.


  9. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant
    Current Employee - Energy Consultant
    Recommends
    Neutral Outlook

    Pros

    Good rate of pay if you enjoy cold calling

    Cons

    Have to maintain call times even when trying to price packages for customers. Sometimes targets can be a little unrealistic


  10. Helpful (1)

    "Plenty of chances if you focus on the job in hand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Energy Consultant in Wallsend, England
    Former Employee - Energy Consultant in Wallsend, England
    Doesn't Recommend
    Neutral Outlook

    I worked at Utilitywise full-time

    Pros

    Very straightforward well-defined role. Nice working environment, clear targets and transparent bonus / commission structure.

    Cons

    no parking unless you get there an hour early, traffic out of Silverlink can gridlock on some nights, the canteen is an expensive carbuncle and - like nay other large employer I suppose - nepotism is rife.

    Advice to Management

    Strengthen the links between senior management and 'shop-floor staff' that keep things going. Open communication is key to strong TRUSTING relationships up and down the ladder of job titles.


  11. Helpful (1)

    "Energy Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Utilitywise full-time

    Pros

    Whilst training i found that due to the passion and knowledge of the trainers, it eases you into the business with hope.

    Cons

    Management is shocking, I would not call them manager more so people who have done extremely well as top sellers, spat their dummy out and taken on a team for a higher basic. Coaching and training is not done on a 1-1 basis so you don't know how to improve yourself. The people in there are very sly and selfish and creates an atmosphere which isn't enjoyable as your always looking over your shoulder.

    Advice to Management

    Bring in actual managers who manage teams not top sellers who continue to sell and try make money, a manager in there stated they didnt have enough time to coach the team because she had to make her own revenue as the team didnt do it, we replied if you coached us you would have a full team who could make you revenue. She responded by saying no that's not how it works.


Showing 40 of 44 reviews
Reset Filters