Utilitywise Reviews | Glassdoor.co.uk

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Utilitywise Reviews

Updated 5 December 2017
57 reviews

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57 Employee Reviews

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Pros
  • very competitive basic salary for a sales role, which gets reviewed yearly (in 6 reviews)

  • Utilitywise has a great working environment with huge potential to be even more successful than it already is (in 4 reviews)

Cons
  • And if you put caps on give sales people something else to sell (in 3 reviews)

  • Poor management and high turnover of staff (in 2 reviews)

More Pros and Cons

  1. "Adventure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Generator in North Shields, England
    Current Employee - Lead Generator in North Shields, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It is likable an adventure,exciting and every day is different. Utilitywise is a family and a second home.

    Cons

    Success is not handed to you on a plate to achieve that you really have to work hard but the rewards are unbelievable
    I still have to pinch myself.

    Advice to Management

    Never be too proud to take advice or ideas on board off someone you manage.


  2. Helpful (1)

    "Energy consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Utilitywise full-time

    Pros

    good team, respectable basic, good working hours

    Cons

    boys club vibe- those who know the right people or have been there long enough get given betetr opportunities

    poor quality data to call

    Advice to Management

    be fair with all team members


  3. Helpful (1)

    "Financial admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Utilitywise full-time (More than a year)

    Pros

    Monthly reviews, great office, nice canteen

    Cons

    If you aren't part of the sales time they don't care about you


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant
    Current Employee - Energy Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A geniune company with great ethics. Development opportunities.

    Cons

    No cons. Great company to work for.


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Current Employee - Energy Consultant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Utilitywise full-time (More than a year)

    Pros

    Incentives and commission, job security

    Cons

    No sick pay for long term health problems that can't be helped

    Advice to Management

    Only thing to review would be sick pay for long term health problems


  7. Helpful (3)

    "Don't waste your time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Newcastle, England
    Current Employee - Account Manager in Newcastle, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Utilitywise full-time (More than 5 years)

    Pros

    Commission but that's only you if you can sell

    Cons

    Terrible parking. Traffic at 5 is awful. Management don't know the difference between their head or tail!

    Advice to Management

    Stop pushing your staff away and listen to them.

    Utilitywise Response

    18 May 2017 – Social Media Manager

    We’re sorry to hear that your time at Utilitywise was not successful; as you don’t list any specific issues apart from parking, we are not able to respond in detail. Regarding the parking situation... More


  8. Helpful (2)

    "Energy consultant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Good basic salary but that's about it!

    Cons

    Awful place to work

    Unfriendly environment. Everyone in there never have a nice thing to say, just bad mouth everyone and spread rumours around.

    Felt very I welcomed from start to finish. Was given a phone and a desk and was given no support whatsoever. The bigger performers are always favourited but no support is given to improve your skills if your struggling.

    Management are never there. No coaching, no support, awful.

    You can't get a parking space unless you arrive an hour early at 8.00am

    Canteen is awful filthy and over priced.

    I've never worked for a company where people spread constant rumours and no support offered from management.

    All this company does is hire and fire.

    Advice to Management

    Sort the car park situation out. It's a joke.

    Get your management up to scratch where support is given to new starters to get them to where they need to be with ongoing development.

    Try and sort out the negative atmosphere all people do is spread rumours and it's miserable as sin is there us no positive atmosphere at all.

    Food is disgusting in the canteen. And over priced.

    Utilitywise Response

    2 Feb 2017 – Social Media Manager

    Thanks for your review, we're sorry to hear that your experience wasn't as positive as it could have been. Two things we are particularly addressing are the initial welcome to new recruits and the... More


  9. "Sage-wise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Utilitywise full-time

    Pros

    Hard to think of many pros. Some of the staff are good at what they do despite everything else.

    Cons

    List keeps growing.

    Too many chiefs
    Stupid unnecessary changes
    Not enough parking
    some senior management/directors need to take lessons in how to treat people, literally walk around as if they're better than everyone else - you aren't

    Could go on with more but you get the picture

    Advice to Management

    Stop taking so many new managers in and start looking within. Also, stop trying to be Sage, what made Utilitywise great was the atmosphere and the feel, now it's becoming faceless and too corporate and really like it's trying to copy Sage (problem with bringing far too many Sage staff in?).

    Utilitywise Response

    2 Feb 2017 – Social Media Manager

    Thank you for your comments. We're sorry to hear that your experiences were so negative. We have a new team management development pool starting very soon for our internal colleagues who are looking... More


  10. Helpful (1)

    "Untrustworthy Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Utilitywise full-time (More than 3 years)

    Pros

    You can get good experience in the company and many people who work here are nice.

    Cons

    Utilitywise do not miss any opportunities to charge staff for things completely out of their control. Poor general staff support from HR. Poor communications with staff.

    Advice to Management

    Take a look at companies who have a good understanding and reputation for caring for their main resource, their people! Learn some lessons from them.


  11. "Field Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Consultant
    Current Employee - Field Consultant
    Recommends
    Positive Outlook

    I have been working at Utilitywise full-time (Less than a year)

    Pros

    I am currently a field sales consultant and have worked at many companies but utilitywise have not only rolled out the red carpet, but are one of the few companies out there that actually deliver on their promises for staff.

    - good product to pitch to clients, there will be something to benefit almost every business.

    - very enjoyable training program. 1 week classroom based, 1 week shadowing experienced field consultant. Trainer Michael down to earth and knowledgable

    - managers very friendly and Make you feel welcome. Emphasise that they will help you every step of the way and promote a positive hard working atmosphere.

    - very competitive basic salary for a sales role, which gets reviewed yearly.

    - brand new company car. Get a hire car first 3 months however but this is to be expected.

    - the business is very strict on compliance and ensures that everyone working in the field follows procedure. This promotes confidence in the product

    - if you work hard life changing money can be made. 6 figure salaries are not impossible, and many of the field staff hit these numbers regularly. (If you can graft, be confident and know the product)

    - 50% of commission is paid upfront, so no waiting for 6 months for a deal to go live which is brilliant.

    - very impressive offices, regular staff get togethers and bonuses.

    - the potential of the company is huge, particularly considering it is only 10 years old

    - 9-5 work hours, no weekend work is expected of you.

    Cons

    The only downside that I can think of is that the business is growing so rapidly some areas may get over saturated.

    Advice to Management

    Keep doing what you are doing, great buzz and positivity about the place.


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