Verastar Reviews | Glassdoor.co.uk

Verastar Reviews

Updated 18 Jun 2019

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Found 107 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
57%
Recommend to a Friend
78%
Approve of CEO
Verastar CEO Chris Earle
Chris Earle
69 Ratings
  1. "Poor pay and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Verastar full-time for more than 3 years

    Pros

    - - - - -

    Cons

    Poor pay, low pay rises, no sick pay, no compassionate paid leave meaning another money-related worry when close family members pass away, tries to sell the working hours as flexible however, there is a school-like clocking in and out system and no way to claim hours back if you work over these set hours (which happens on a regular basis)!

    Verastar2019-06-18
  2. "Fun Lively atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor in Manchester City Centre, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verastar full-time for less than a year

    Pros

    Only been in the company a couple of months but so far I have loved working here. My colleagues are so friendly and made me feel welcomed from the off set. Typical day is starting at 8:30 finishing at 5:30, fruit and coffee is included which is always a great benefit, my manager has given me support throughout my journey. My job includes calling businesses that already have our custom and offering them additional services,...

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    Cons

    The starting salary could be a little higher, although there is chance to progress to earn more (plus your commission)

    Verastar2019-05-20

    Verastar Response

    May 23, 2019Human Resources Manager

    Hi, Thank you for taking the time to leave a review. It is great to hear you have such a positive working relationship with your colleagues, are enjoying the job role and making good use of that free fruit and coffee! We note your comments regarding salary, however we feel ...

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  3. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Adviser in Manchester, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Verastar full-time for more than 3 years

    Pros

    fantastic Training on an ongoing basis and very helpful managers as well as great incentives

    Cons

    have to wear formal wear

    Verastar2019-05-20

    Verastar Response

    May 23, 2019Human Resources Manager

    Hi, We really appreciate you taking the time to leave such a positive review! It's great to hear that the in-depth training we provide is being recognised and received so positively! Keep up the great work :)

  4. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Manchester City Centre, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verastar full-time for more than a year

    Pros

    Nice staff, good company benefits, good progression within company, good management

    Cons

    could have more dress down days

    Advice to Management

    could be more flexible on dress code

    Verastar2019-05-20

    Verastar Response

    May 23, 2019Human Resources Manager

    Hi, Thank you for leaving such a positive review! It is great to hear you are enjoying your time here with Verastar and are making use of the great company benefits Keep up the great work :)

  5. "Improving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Manchester, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Verastar full-time for less than a year

    Pros

    Opportunity for advancement and commission

    Cons

    The hours, the strict rules on lateness and absence. Feels a lot like being in school at times.

    Advice to Management

    Scrap the whole back to work interview, being ill and needing a day off is made to feel like a crime!

    Verastar2019-05-17

    Verastar Response

    May 23, 2019Human Resources Manager

    Hi, We really appreciate you taking the time to leave such a positive and constructive review! It is great to hear you are benefiting from our commission scheme, and can see all the opportunities we have for progression and advancement We take on-board your comments regarding ...

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  6. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Outbound Sales Agent in Manchester City Centre, England
    Positive Outlook
    Approves of CEO

    I have been working at Verastar full-time for less than a year

    Pros

    amazing working environment, friendly and helpful staff

    Cons

    i can not think of any

    Verastar2019-05-16

    Verastar Response

    May 20, 2019Human Resources Manager

    Hi, Thank you for taking the time to leave such a positive review. It is great to hear you are enjoying the fun work environment we pride ourselves on creating here at Verastar. Keep up the great work :)

  7. "Sales executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Verastar full-time for more than 10 years

    Pros

    Money can be amazing.

    Cons

    Poor management. HR department on its backside, all bar 2 are stuck up their own behinds and unapproachable. They support senior members off staff rather than all. No customer care. Sloppy selling. Poor selling is a culture and encouraged down the chain of comandment. All about numbers on the board rather than selling correctly and keeping business for as long as possible. Numbers of customers speaks for themselves.

    Advice to Management

    None because they do not care.

    Verastar2019-04-04
  8. "Not really recommending"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Support in Manchester, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Verastar part-time for more than a year

    Pros

    Pizza Friday One day in a month casual dress code Some co-workers My management team Training

    Cons

    Very low salary comparing with responsibilities and knowledge Very bad Employees retention Organisation is far behing in 80’ comparing with other companies Cross-sales more imoportant to anythinf

    Advice to Management

    Just appreciate people more so they will stay.

    Verastar2019-04-02

    Verastar Response

    April 9, 2019Human Resources Manager

    Hi, Thank you for taking the time to leave a review. We are pleased you enjoyed some of our employee benefits such as pizza Friday and dress-down day, and it is great to hear your positive experience of the training and management staff. We are disappointed to hear of your ...

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  9. Helpful (2)

    "Colleagues are really friendly...but that’s it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Northenden, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Verastar for more than a year

    Pros

    The majority of the people there are really nice and you will make really good friends during your time there. Social events are really good as well.

    Cons

    All the issues with this place stem from the fact that their attitude towards their frontline employees absolutely stinks. You get treated like a school kid and get micro-managed to the nth degree. Some of the managers have a ‘do as I say, not say as I do’ attitude where they’ll be on your case over the stupidest things but at the same time, they’ll get away with pretty much anything themselves. Staff are put through...

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    Advice to Management

    Your staff aren’t total morons. I get that you hire a lot of school leavers and young people that need a bit more guidance, but the majority are intelligent adults that are good at what they do and they need to be treated as such. Treat them with a bit of respect and reward them accordingly and by that I mean financially, not a couple of slices of pizza once a month.

    Verastar2019-03-29

    Verastar Response

    April 9, 2019Human Resources Manager

    Hi, Thank you for taking the time to leave a review, we are pleased to hear you enjoyed working with your colleagues. We are disappointed to hear of your negative experience, as we endeavour to ensure all our employees have a positive experience when working at Verastar. ...

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  10. "Honest review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Advisor in Manchester City Centre, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Verastar full-time

    Pros

    other sales advisers are great to work with

    Cons

    Management Backstabbing Military culture, cant speak about anything else

    Advice to Management

    relax with how you treat people, we are all adults NOT kids, its like being in the army.

    Verastar2019-03-19

    Verastar Response

    April 9, 2019Human Resources Manager

    Thank you for taking the time to leave a review. We are pleased to hear you enjoyed working with your colleagues. We are however disappointed to hear of your negative experience with management. We are always looking at ways to improve for both current and existing staff. Therefore, ...

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Found 107 reviews