Viking Cruises Reviews

Updated 16 Jun 2021

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Found 301 of over 366 reviews

3.4
59%
Recommend to a Friend
69%
Approve of CEO
Viking Cruises Chairman & CEO Torstein Hagen
Torstein Hagen
162 Ratings
Pros
  • "Great benefits for healthcare needs(in 27 reviews)

  • "They offer a good benefits package, and I believe an honest fair company(in 15 reviews)

  • Cons
  • "Micro Management- revolving door- inexperienced Supervisors(in 26 reviews)

  • "Especially upper management in the company is terrible(in 13 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Great job

      20 Sep 2019 - Cruise Consultant in Cookeville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly environment great salary fam trips

      Cons

      Working weekends and evenings. Very strict policies.

      1 person found this review helpful
    2. 1.0
      Current Employee, more than 1 year

      Miss the clowns but not the circus

      17 Oct 2019 - Cruise Consultant in Savannah, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Good commission if you cheat the system. 2. Nice office. 3. Some lovely people

      Cons

      1. Extreme micro-management and bullying culture. 2. Strong sense of favouritism from management. 3. Very cliquey and too much gossip from senior-management down to the sales-floor.

      Continue reading
      5 people found this review helpful
    3. 4.0
      Former Employee, more than 1 year

      Good place to start

      25 Jul 2019 - Head Waiter 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pretty easy job compare to rest of lines

      Cons

      Lower salaries than the rest

      1 person found this review helpful
    4. 1.0
      Current Employee, more than 5 years

      Aviod

      27 Aug 2019 - Guest Service Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None at all to be honest

      Cons

      Loads and far too many

      2 people found this review helpful
    5. 3.0
      Current Employee, less than 1 year

      Good Money

      7 Apr 2019 - Cruise Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good money good company .

      Cons

      micro management on large scale. always scared for job

      Continue reading
      Be the first to find this review helpful
    6. 5.0
      Current Employee, more than 8 years

      Deliver the wow service

      1 Jul 2018 - Waiter in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company and highly paid

      Cons

      Want to experience new and i will give best

      1 person found this review helpful
    7. 1.0
      Current Employee, more than 3 years

      Cruise Consultant

      4 Jul 2018 - Cruise Consultant in Wimbledon, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sometimes the money. Now they are making harder and harder to pay you a little bit more.

      Cons

      Terrible management. Unfair office. Bully.

      Continue reading
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    8. 5.0
      Former Employee, more than 3 years

      Great employer

      11 Jun 2021 - Inside Sales Representative in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Loved working for Viking Cruises. Fellow employees are all amazing and helpful people. The salary pre-pandemic was great with a commission. The culture is inclusive. As long as you can work hard this is a really great company to work for. 10/10 recommend it.

      Cons

      not to many cons but as with any sales position you have to stay on top of your metrics. That can be challenging to some. The only other con is not actually Viking's fault its the pandemics fault however the company did a EXCELLENT job with the pandemic situation and are coming back strong. A little more vacation time would be nice.

      Continue reading
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    9. 5.0
      Current Employee, more than 5 years

      best working for out board

      16 Jun 2021 - Customer Experience in Amsterdam
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good working environment and benefit for sightseeing at Europe

      Cons

      high pressure at peak season

      Be the first to find this review helpful
    10. 3.0
      Former Employee, more than 3 years

      One of the Better Call Center Jobs

      16 Jun 2021 - Team Lead in Woodland Hills, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent salary, great benefits, chance to travel the world

      Cons

      Micromanaged, upper management is disorganized, not easy to increase salary.

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