Virgin Atlantic Airways Reviews | Glassdoor.co.uk

Virgin Atlantic Airways Reviews

Updated 11 May 2018
144 reviews

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3.4
StarStarStarStarStar
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Approve of CEO
Virgin Atlantic Airways Chief Executive Officer Craig Kreeger
Craig Kreeger
54 Ratings

144 Employee Reviews

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Pros
  • And the travel benefits are unmatched (in 15 reviews)

  • Fun spirit of company; Opportunity for career development; Great CEO; Brilliant Flight benefits; profit sharing; (in 11 reviews)

Cons
  • I decided to leave Virgin Atlantic for many reasons, but mostly because I felt undervalued and ignored by cabin crew management (in 7 reviews)

  • Senior cabin crew role made redundant, made to take a pay drop of nearly (in 5 reviews)

More Pros and Cons

  1. "One of the best Airlines to work for in Europe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Crawley, West Sussex, South East England, England
    Current Employee - Anonymous Employee in Crawley, West Sussex, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Atlantic Airways full-time (More than 3 years)

    Pros

    Excellent travel benefits, Good working environment, Family feeling

    Cons

    Slow to react to change, gender pay disparity, inconsistency in delivering on product expectations


  2. "Trainer / Cabin Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Virgin Atlantic Airways full-time

    Pros

    Looked after, fun to work for.

    Cons

    Sometimes not recognised and progression can be slow

    Virgin Atlantic Airways Response

    11 Apr 2018 – Recruitment Manager

    Many thanks for your 5 star review, it's always great to hear how much people enjoy working here. We are always looking at ways to improve our internal processes and have noted your comments around... More

  3. "Great company to work for"

    StarStarStarStarStar
    Current Employee - International Relations Manager in London, England
    Current Employee - International Relations Manager in London, England

    I have been working at Virgin Atlantic Airways full-time (More than a year)

    Pros

    Lots of opportunities to learn new skills. Flexible hours - not a 9 to 5pm pattern

    Cons

    None that I can think of!

    Virgin Atlantic Airways Response

    11 Apr 2018 – Recruitment Manager

    Great to hear that you are enjoying your time at Virgin Atlantic! We really appreciate you taking the time to leave us a review.


  4. Helpful (1)

    "Not as expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Crawley, West Sussex, South East England, England
    Former Employee - Anonymous Employee in Crawley, West Sussex, South East England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin Atlantic Airways full-time (More than a year)

    Pros

    Good airline benefits. Good to work for a company people have heard of.

    Cons

    Weak middle management. Long hours. General unfriendly environment.

    Advice to Management

    Take notice of the staff turnover rates. Pay more in line with market rates or good people will continue to leave.

    Virgin Atlantic Airways Response

    11 Apr 2018 – Recruitment Manager

    Many thanks for leaving your review and sorry to hear that your time with Virgin Atlantic was not as expected.

    We are continually reviewing our benefits to ensure that we remain competitive for... More


  5. "Loved the Virgin Flair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airport Services Training in Crawley, West Sussex, South East England, England
    Former Employee - Airport Services Training in Crawley, West Sussex, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Atlantic Airways full-time (More than 10 years)

    Pros

    Great industry perks
    Innovative company to work for

    Cons

    Volatile industry to be in

    Advice to Management

    Keep the virgin brands alive, that is what makes Virgin stand out


  6. "I worked full time then on to part time cabin crew.Left Airline after birth of my second daughter."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Virgin Atlantic Airways part-time

    Pros

    I love people and travelling.Thoroughly enjoy interacting with customers.Work very well in a team.I was born to serve!

    Cons

    Sore back&feet.Jet lag.I really cant think of anything else I loved my job!

    Advice to Management

    Many more years of great employment opportunity.Virgin Atlantic goes from strength to strength.


  7. "The Crew Make It!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in Crawley, West Sussex, South East England, England
    Former Employee - Cabin Crew in Crawley, West Sussex, South East England, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Virgin Atlantic Airways part-time (More than 8 years)

    Pros

    The fellow crew can really make your experience amazing.
    You meet new people everyday you go to work and can make amazing friends.
    The opportunity to explore different cities is a huge plus.

    Cons

    Staff travel can be tricky during school holiday times if you don't have high seniority and are restricted to school holidays. Not knowing your working pattern more than 6 weeks in advance can sometimes be frustrating.

    Advice to Management

    Communication is key to getting crew on board with changes.

    Virgin Atlantic Airways Response

    11 Apr 2018 – Recruitment Manager

    Many thanks for leaving us your review!

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Virgin Atlantic Airways full-time

    Pros

    Overall a wonderful company to work for. Great benefits, well supported management. Felt valued.

    Cons

    Very competitive environment, but keeps everyone on their toes.


  9. "Great company - gloomy outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gatwick, England
    Current Employee - Anonymous Employee in Gatwick, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Virgin Atlantic Airways (More than 5 years)

    Pros

    Good company with awesome perks - free flights

    Cons

    - Low base salary - not competitive
    - Virgin Atlantic will be loss making for the next few years (likely 5), which means NO profit share and below inflation pay rise (if any)
    - Very very poor succesion planning - like to fill senior positions with external candidates or from the shareholder parent company (Delta)

    Virgin Atlantic Airways Response

    11 Apr 2018 – Recruitment Manager

    Many thanks for your review and great to hear that you value the perks of working with Virgin Atlantic.

    We are always seeking ways to improve the benefits we offer to our employees so really... More


  10. "Great time in my life!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Crawley, West Sussex, South East England, England
    Former Employee - Customer Service in Crawley, West Sussex, South East England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Virgin Atlantic Airways full-time (More than 3 years)

    Pros

    Benefits, forward thinking, young outlook and incentives

    Cons

    If your face doesn't fit you're not going anywhere! Clicky!

    Advice to Management

    Please listen to staff whether it be positive or negative! Don't just all stick together to make the same decisions, have an identity, use Richards values and not those of Delta!


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