Virgin Atlantic Airways Reviews

Updated Nov 24, 2021

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Found 503 of over 525 reviews

3.8
68%
Recommend to a Friend
76%
Approve of CEO
Virgin Atlantic Airways CEO Shai Weiss
Shai Weiss
171 Ratings
Pros
  • "Customer focused, great people and Company ethics(in 28 reviews)

  • "Extensive Travel benefits including lounge access(in 28 reviews)

  • Cons
  • "long hours can be tiresome but the team helps time go by(in 12 reviews)

  • "Difficult to move from London Heathrow to another base (cabin crew)(in 11 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Great employer

      Nov 24, 2021 - ER Consultant in Crawley, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Company vision and values Career progression Inclusion and diversity

      Cons

      for me I have no cons

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    2. 5.0
      Former Employee, more than 10 years

      Great people!

      Nov 20, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Strong values, great people, interesting work

      Cons

      Not many cons to report

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    3. 4.0
      Current Employee, more than 10 years

      Great Company

      Nov 19, 2021 - Specialist in Heathrow, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Special family feeling, good management, strong leadership team.

      Cons

      Not enough resource or heads to do the work.

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    4. 4.0
      Former Employee

      Really good people

      Nov 16, 2021 - Analyst in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice teams and accountability Cool projects

      Cons

      Slow decision making Internal promotions are slow

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    5. 2.0
      Former Employee, more than 10 years

      Very weak Management

      Nov 22, 2021 - Customer Service in Heathrow, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The travel benefits given are great!

      Cons

      Weak management, no organization, they have their favourites!

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    6. 5.0
      Current Employee, more than 8 years

      Good

      Nov 1, 2021 - Billling Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible , friendly, ethnicity, culture, benefits

      Cons

      Low Salary, no progression, salary

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    7. 5.0
      Former Employee, more than 3 years

      Great company to work for

      Oct 20, 2021 - Senior Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very special company to work for with people who truly care and are passionate about customers and travel. Genuine friendships formed. People-focused culture. Clear vision and strategy that is cascaded to all in the company. Amazing CEO (Shai Weiss) - very inspiring leader.

      Cons

      Hard to progress unless others leave, limited roles Senior Manager and upwards

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    8. 2.0
      Former Employee

      Good people at entry level, becomes more toxic the higher you go

      Nov 1, 2021 - Customer Service Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You'll work with some amazing people and the perks were great

      Cons

      Promotions were given to people who's faces fit, rather than who would be best for the role. Toxic environment created by Team Leaders and Operations Managers meant that they were forcing you into competition and creating an unhappy working environment. Company used to be people focused, but changed all of that and didn't really seem to care about the agent any longer

      1 person found this review helpful
    9. 3.0
      Current Employee, more than 10 years

      Not what it once was

      Oct 28, 2021 - Cabin Crew in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free flights on network and discounted with other airlines Free upgrades Eve benefits Sickness Ride a bike scheme

      Cons

      High turnover Less crew on flights making harder work Taking away more from crew due to money shortages

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    10. 3.0
      Current Employee

      Ok

      Oct 27, 2021 - Airline Pilot in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Long haul airline with good destinations

      Cons

      Recently has gone through restructuring with eroded terms and conditions

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