Virgin Atlantic Airways Reviews | Glassdoor.co.uk

Virgin Atlantic Airways Reviews

Updated 7 March 2019
180 reviews

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3.9
StarStarStarStarStar
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Recommend to a friend
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Shai Weiss
2 Ratings

Employee Reviews

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Pros
  • "Excellent travel benefits, Good working environment, Family feeling" (in 15 reviews)

  • "great benefits with staff travel" (in 14 reviews)

Cons
  • "I decided to leave Virgin Atlantic for many reasons, but mostly because I felt undervalued and ignored by cabin crew management" (in 7 reviews)

  • "Bad middle management/Bad attitude/no growth opportunities, no recognition of your effort/bad office location" (in 6 reviews)

More Pros and Cons

  1. "Great Perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Virgin Atlantic Airways full-time

    Pros

    Flights are great, People are great. Nice place ot work

    Cons

    Pay is less due to amazing perks

    Virgin Atlantic Airways Response

    5 Feb 2019 – Recruitment Manager

    Lovely to hear this positive feedback - thank you for sharing it.


  2. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Virgin Atlantic Airways full-time (More than 10 years)

    Pros

    Great culture and value. Good perks if you love travel.

    Cons

    Some changes are for the worse. It's losing its Virgin-ness.

    Virgin Atlantic Airways Response

    19 Mar 2019 – Recruitment Manager

    Thank you for this feedback and your 4 star rating, it's good to hear the positive elements on our culture and values in your comments.
    It can be hard to fully define 'Virgin-ness' as it means... More

  3. "Very good for European standards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in London, England
    Current Employee - Flight Attendant in London, England
    Recommends
    Positive Outlook

    I have been working at Virgin Atlantic Airways part-time (More than 8 years)

    Pros

    Easy swapping system
    Many days off
    Good destinations
    Good staff travel

    Cons

    Very basic request system / obsolete
    No seniority perks
    Unfair promotion system


  4. Helpful (2)

    "Shame on VAA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Relations & Former LHR Staff in Crawley, West Sussex, South East England, England
    Former Employee - Customer Relations & Former LHR Staff in Crawley, West Sussex, South East England, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Virgin Atlantic Airways full-time (More than 10 years)

    Pros

    Colleagues and travel benefits.

    Cons

    Management is so poor and in may positions without the experience, suitability or passion for their position. Bullying from management is commonplace and has been going on for far too long. It’s overlooked by many people who should know better.

    Advice to Management

    Stop recruiting management into positions through longevity with the company and no other reason . Look for the right skills and qualifications for the job .

    Virgin Atlantic Airways Response

    19 Mar 2019 – Recruitment Manager

    Thank you for sharing your comments and we are sorry to hear the nature of some of this feedback. We would hope that staff would use the channels available to tackle any elements of bullying; it is... More


  5. "Virgin Overviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Crawley, West Sussex, South East England, England
    Former Employee - Anonymous Employee in Crawley, West Sussex, South East England, England
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Virgin Atlantic Airways part-time (More than 10 years)

    Pros

    Worked there 10 years plus

    Cons

    You are just a number


  6. "Red on the inside"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Planner in Crawley, West Sussex, South East England, England
    Current Employee - Data Planner in Crawley, West Sussex, South East England, England
    Recommends
    Positive Outlook

    I have been working at Virgin Atlantic Airways full-time (More than 5 years)

    Pros

    Great benefits if you love travel

    Cons

    Change is slow to happen but comes in waves

    Virgin Atlantic Airways Response

    19 Mar 2019 – Recruitment Manager

    Thanks for the positive recommendation about working at Virgin Atlantic, and indeed many of our staff agree that the travel benefits are a great perk.

    In such a competitive industry change is... More


  7. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Optical in Wigan, England
    Former Employee - Optical in Wigan, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Atlantic Airways full-time (Less than a year)

    Pros

    - Lifestyle
    - 2 days off between each west coast trip
    - Allowance at destination
    - Friendly crew

    Cons

    - Long commute to London from north
    - Long hours through night often
    - Clicky amongst crew who had flown together before

    Advice to Management

    Take note of crew forming 'clicks' and being made to feel that they are no good because they are new.

    Virgin Atlantic Airways Response

    6 Mar 2019 – Recruitment Manager

    Thank you for taking the time to share this feedback. We have a dedicated team of Performance and Development Managers and Crew Support Coordinators to help support all our crew, and we introduced a... More

  8. Helpful (1)

    "Working at Virgin Atlantic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Virgin Atlantic Airways full-time

    Pros

    Good travel perks but have become more difficult to use in recent years. Feels part of the Virgin brand so atmosphere in head office is modern and quite relaxed

    Cons

    HQ is on industrial estate and takes a while to get to on public transport.


  9. "Fab travel perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Crawley, West Sussex, South East England, England
    Current Employee - Anonymous Employee in Crawley, West Sussex, South East England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Virgin Atlantic Airways part-time (More than 5 years)

    Pros

    Great benefits and great people

    Cons

    Little room to progress upwards

    Virgin Atlantic Airways Response

    19 Mar 2019 – Recruitment Manager

    We are sorry to hear that you feel there is little opportunity to progress upwards within Virgin, we post all our vacancies for Virgin Holidays and Virgin Atlantic internally and we would hope that... More


  10. "FA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facilities Manager in Crawley, Oxfordshire, South East England, England
    Current Employee - Facilities Manager in Crawley, Oxfordshire, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Atlantic Airways full-time (More than a year)

    Pros

    Easy interview, great team, nice office, nice environment

    Cons

    None, all good and nothing bad to say!

    Advice to Management

    None!

    Virgin Atlantic Airways Response

    19 Mar 2019 – Recruitment Manager

    We are glad to hear that you are enjoying the work environment here, it's great to hear feedback of this nature. Thank you