Virgin Atlantic Airways Reviews

Updated Jul 24, 2021

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Found 462 of over 481 reviews

3.8
69%
Recommend to a Friend
78%
Approve of CEO
Virgin Atlantic Airways CEO Shai Weiss
Shai Weiss
148 Ratings
Pros
  • "Customer focused, great people and Company ethics(in 28 reviews)

  • "Extensive Travel benefits including lounge access(in 28 reviews)

  • Cons
  • "long hours can be tiresome but the team helps time go by(in 12 reviews)

  • "Difficult to move from London Heathrow to another base (cabin crew)(in 11 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 3 years

      Loved the company

      Jul 2, 2021 - Cabin Crew in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of lovely people work there!

      Cons

      Uncertainty - but that comes with the job!

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    2. 4.0
      Former Employee, more than 10 years

      Great place to work

      Jul 24, 2021 - Procurement 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible, friendly, fun, great benefits

      Cons

      Decision making can be a long process due to size

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    3. 4.0
      Former Employee, more than 3 years

      Great perks, some great people but if your face doesn't "click", you are going nowhere.

      Apr 6, 2021 - Anonymous Employee in Crawley, West Sussex, South East England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Leadership is open, honest and approachable. Company has great perks, flexible benefits, staff travel and work/life balance is respected. Office space is out of this world. Flexible hours also help a lot. HR policies are open and transparent. Most people are friendly and actually enjoy what they are doing.

      Cons

      Feels like high school sometimes. If you are not on the "cool" team, your career doesn't go anywhere. Performance reviews are based solely on the opinion of your manager, and if your relationship with him/her is not the best then it's easier to change roles. Having a pretty face is more important than being good at work.

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      4 people found this review helpful
    4. 4.0
      Former Employee, less than 1 year

      Amazing Company short lived

      Jul 5, 2021 - Server/Bartender in Heathrow, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The benefits and the staff values are outstanding.

      Cons

      No longer covid proof and being hit by the pandemic, it will take time to get back to normal. But worth the wait

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    5. 1.0
      Former Employee, more than 10 years

      I loved my job at Virgin Atlantic but the senior management are a complete joke!

      Apr 28, 2021 - Cabin Service Supervisor in Heathrow, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I loved my 18 years at Virgin Atlantic, but it definitely had it's highs and lows. The lifestyle was brilliant, the trips, destinations and hotels were great.

      Cons

      The jet lag will end you. You spend your days off exhausted and the job will never ever be the same since Covid-19 ripped it's way through the travel industry. The job, any benefits and pay was already being stripped right back before Covid-19 and now they are using it as a reason to strip it away of any benefits. The long trips and layovers will be gone. The allowances for the trips... gone. The centrally located hotels in the cities will be gone. The management are shocking at Virgin Atlantic. Patronising, condescending... no I'm not talking about the management on the aircraft out online, I'm talking about the whole of the ground management team, they are all shocking. Like in many large companies, too many chiefs while the rest of the workforce get their numbers cut and cut again. I really did love my life doing this job... especially for a long haul only carrier. But as I have said, the company itself has a great facade. Red and shiny on the outside but not on the inside and it's definitely NOT a family.

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      3 people found this review helpful
    6. 5.0
      Former Employee

      The best airline

      Jul 8, 2021 - Cabin Crew 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Allows employees to showcase their individuality and personality

      Cons

      Rosters are released at short notice

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    7. 5.0
      Current Employee

      Excited for the future

      Jun 17, 2021 - Recruitment Lead in Crawley, West Sussex, South East England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      So far, I've experienced Virgin Atlantic to have a great atmosphere and an exciting buzz. Their strive to be the best really is embedded and is really motivating. The atmosphere is friendly and welcoming. They have a clear and constant ambition which makes me excited for my journey ahead.

      Cons

      No negatives to include so far.

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    8. 4.0
      Former Employee

      Great company to work for

      Jun 18, 2021 - Senior Business Analyst in Crawley, West Sussex, South East England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really look after staff, benefits are amazing (if you like to travel!)

      Cons

      Can be difficult to know how to progress to other areas of the business, if you wanted to do that.

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    9. 4.0
      Former Employee

      Very nice to work for until a pandemic hits

      Jun 21, 2021 - Cabin Crew in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great staff travel Nice uniform Great training

      Cons

      Shunned workers after covid and did not look after their crew.

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    10. 5.0
      Former Employee, more than 10 years

      Great Comapny to work for

      Jun 14, 2021 - Analyst in Crawley, West Sussex, South East England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great values, ambitious and forward thinking.

      Cons

      None! Difficult to find an.

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