Virgin Atlantic Airways Reviews | Glassdoor.co.uk

Virgin Atlantic Airways Reviews

Updated 12 September 2018
161 reviews

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3.8
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Virgin Atlantic Airways Chief Executive Officer Craig Kreeger
Craig Kreeger
64 Ratings

161 Employee Reviews

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Pros
  • "Excellent travel benefits, Good working environment, Family feeling" (in 15 reviews)

  • "Staff travel Benifits - all new starters get 7 free standby flights a year for you and your family / friends" (in 13 reviews)

Cons
  • "I decided to leave Virgin Atlantic for many reasons, but mostly because I felt undervalued and ignored by cabin crew management" (in 7 reviews)

  • "Bad middle management/Bad attitude/no growth opportunities, no recognition of your effort/bad office location" (in 6 reviews)

More Pros and Cons

  1. "Team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Team Leader in Crawley, West Sussex, South East England, England
    Current Employee - Customer Service Team Leader in Crawley, West Sussex, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Atlantic Airways full-time (More than 10 years)

    Pros

    all good nothing bad to say enjoyed every minute

    Cons

    nothing bad to say enjoyed every munite

    Advice to Management

    continue doing what you are doing


  2. "Cabin crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in Heathrow, England
    Former Employee - Cabin Crew in Heathrow, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Virgin Atlantic Airways full-time (More than 8 years)

    Pros

    Travel the world
    Great colleagues
    Fab concessions

    Cons

    Roster only being sent out 4 weeks in advance

  3. "Pt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Crawley, West Sussex, South East England, England
    Current Employee - Customer Service in Crawley, West Sussex, South East England, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Virgin Atlantic Airways part-time (More than 10 years)

    Pros

    Travel perks and discounts flexibility hours

    Cons

    Pay is not enough and shifts vary

    Advice to Management

    Change hours


  4. "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Atlantic Airways full-time

    Pros

    Great perks, some great people, a mostly happy place

    Cons

    Some management styles not so good

    Sometimes career progression halted

    Advice to Management

    All follow the same rules


  5. Helpful (1)

    "Great place to be cabin crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in Heathrow, England
    Former Employee - Cabin Crew in Heathrow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Atlantic Airways full-time (More than 8 years)

    Pros

    Amazing people
    Great benefits
    See the world
    Experience the glamour of long haul travel and 5 star hotels

    Cons

    Pay could be better
    Can be away more than at home


  6. "A company with potential but hardly any direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Virgin Atlantic Airways full-time

    Pros

    Great flying perks good people

    Cons

    lack direction and strategy, middle management lack leadership and skill

    Advice to Management

    Provide a strategic direction for more than a year


  7. "A Great Company - one to be proud to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin Atlantic Airways full-time (More than 10 years)

    Pros

    great team environment and company culture
    innovative and forward thinking
    great benefits with staff travel
    progression opportunities
    career development
    great training

    Cons

    none that I can think of

  8. "Very friendly unique place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Crawley, West Sussex, South East England, England
    Current Employee - Consultant in Crawley, West Sussex, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Atlantic Airways full-time (More than a year)

    Pros

    Friendliest people you’ll ever meet
    Staff travel Benifits - all new starters get 7 free standby flights a year for you and your family / friends
    Unique culture
    Flexible working

    Cons

    Inconsistent experience depending who your manager is
    Experience doesn’t always match brand perception - some fundamental things aren’t in place that you’d expect for virgin

    Advice to Management

    Be more open about careers, grades, promotions, salaries, and flexible working
    More focus and sharing of business performance in an easy to digest format
    Better training, support, and processes for managers
    Be open and honest - treat everyone like adults


  9. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Virgin Atlantic Airways part-time

    Pros

    very good place to work nice environment

    Cons

    Old fashioned workplace at times


  10. "Senior cabin crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Atlantic Airways full-time

    Pros

    Great lifestyle and perks

    Cons

    Tiring /miss family events / lonely being away from home.


Showing 161 of 167 reviews
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