Virgin Atlantic Airways Reviews | Glassdoor.co.uk

Virgin Atlantic Airways Reviews

Updated 16 July 2018
150 reviews

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3.6
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Virgin Atlantic Airways Chief Executive Officer Craig Kreeger
Craig Kreeger
56 Ratings

150 Employee Reviews

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Pros
  • "And the travel benefits are unmatched" (in 15 reviews)

  • "Fun spirit of company; Opportunity for career development; Great CEO; Brilliant Flight benefits; profit sharing;" (in 11 reviews)

Cons
  • "I decided to leave Virgin Atlantic for many reasons, but mostly because I felt undervalued and ignored by cabin crew management" (in 7 reviews)

  • "Senior cabin crew role made redundant, made to take a pay drop of nearly" (in 5 reviews)

More Pros and Cons

  1. "Current"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Virgin Atlantic Airways full-time

    Pros

    Benefits are extensive and generous

    Cons

    siloed business areas rarely communicate


  2. "Senior cabin crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Atlantic Airways full-time

    Pros

    Great lifestyle and perks

    Cons

    Tiring /miss family events / lonely being away from home.

  3. "Good benefits but weird culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Crawley, West Sussex, South East England, England
    Former Employee - Marketing in Crawley, West Sussex, South East England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin Atlantic Airways full-time (More than 3 years)

    Pros

    Great benefits. Nice office to work in

    Cons

    Far too old fashioned. Bogged down with employees who have been working for the company far too long.

    Advice to Management

    Travel benefits breed complacency. And it does the company no favours.


  4. "Senior Cabin Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in London, England
    Former Employee - Customer Service Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Atlantic Airways (Less than a year)

    Pros

    Amazing Crew, great company to work for and 12 happy years..NO COMPLAINTS.

    Cons

    Promotion wasn't very likely and to start again at the bottom after 12 years was too hard when my role was made redundant.

    Advice to Management

    N/A


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various Management Roles in Heathrow, England
    Former Employee - Various Management Roles in Heathrow, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Virgin Atlantic Airways part-time (More than 10 years)

    Pros

    staff benefits
    fun working environment
    If you work hard ,senior management like you and apply yourself you can thrive here
    continuously new and challenging as well as Great experiences - particularly if you work operationally

    Cons

    unconscious bias alive and kicking in the airline
    undervalued part time work force
    moving away from the people focused org it once was
    underdeveloped in many of its leadership practices
    No formal leadership training given

    Advice to Management

    don't lose focus of VA's greatest asset - your people


  6. "Best company I've worked for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Crawley, West Sussex, South East England, England
    Former Employee - Anonymous Employee in Crawley, West Sussex, South East England, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin Atlantic Airways full-time (More than 8 years)

    Pros

    - 7 free flights a year, with upgrade pending years of service, is one of the best perks you can ever have. Allows you to have a brilliant lifestyle and work for a high-flying brand at the same time.
    - The company has processes in place, so any project is will ogranised and structured. But obviously for some, is a con as sometimes things don't kick off so quickly.
    - Great leadership.
    - A pure virgin brand - so culturally, is as brilliant as you think.
    - I've worked for Virgin Media before, who are not a Virgin brand culturally. Pure shambles inside.

    Cons

    - No cons whatsoever. Depending on your department, progression maybe slow. But this is the type of company you stay for life. Not 3 years.

    Virgin Atlantic Airways Response

    5 Jun 2018 – Recruitment Manager

    Great to hear that Virgin Atlantic was the best company you've worked for, thanks so much for leaving your review. And thanks for highlighting the amazing staff benefits we have here, they really are... More


  7. "One of the best Airlines to work for in Europe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Crawley, West Sussex, South East England, England
    Current Employee - Anonymous Employee in Crawley, West Sussex, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Atlantic Airways full-time (More than 3 years)

    Pros

    Excellent travel benefits, Good working environment, Family feeling

    Cons

    Slow to react to change, gender pay disparity, inconsistency in delivering on product expectations

    Virgin Atlantic Airways Response

    5 Jun 2018 – Recruitment Manager

    Thanks so much for taking the time to leave your review, we really appreciate it. It's great to let others know what a great place Virgin Atlantic is to work so thank you for your feedback.

  8. "Trainer / Cabin Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Virgin Atlantic Airways full-time

    Pros

    Looked after, fun to work for.

    Cons

    Sometimes not recognised and progression can be slow

    Virgin Atlantic Airways Response

    11 Apr 2018 – Recruitment Manager

    Many thanks for your 5 star review, it's always great to hear how much people enjoy working here. We are always looking at ways to improve our internal processes and have noted your comments around... More


  9. "Great company to work for"

    StarStarStarStarStar
    Current Employee - International Relations Manager in London, England
    Current Employee - International Relations Manager in London, England

    I have been working at Virgin Atlantic Airways full-time (More than a year)

    Pros

    Lots of opportunities to learn new skills. Flexible hours - not a 9 to 5pm pattern

    Cons

    None that I can think of!

    Virgin Atlantic Airways Response

    11 Apr 2018 – Recruitment Manager

    Great to hear that you are enjoying your time at Virgin Atlantic! We really appreciate you taking the time to leave us a review.


  10. Helpful (1)

    "Not as expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Crawley, West Sussex, South East England, England
    Former Employee - Anonymous Employee in Crawley, West Sussex, South East England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin Atlantic Airways full-time (More than a year)

    Pros

    Good airline benefits. Good to work for a company people have heard of.

    Cons

    Weak middle management. Long hours. General unfriendly environment.

    Advice to Management

    Take notice of the staff turnover rates. Pay more in line with market rates or good people will continue to leave.

    Virgin Atlantic Airways Response

    11 Apr 2018 – Recruitment Manager

    Many thanks for leaving your review and sorry to hear that your time with Virgin Atlantic was not as expected.

    We are continually reviewing our benefits to ensure that we remain competitive for... More


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