Virgin Atlantic Airways Reviews | Glassdoor.co.uk

Virgin Atlantic Airways Reviews

Updated 14 November 2018
165 reviews

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3.8
StarStarStarStarStar
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Approve of CEO
Virgin Atlantic Airways Chief Executive Officer Craig Kreeger
Craig Kreeger
66 Ratings

165 Employee Reviews

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Pros
  • "Excellent travel benefits, Good working environment, Family feeling" (in 15 reviews)

  • "Staff travel Benifits - all new starters get 7 free standby flights a year for you and your family / friends" (in 13 reviews)

Cons
  • "I decided to leave Virgin Atlantic for many reasons, but mostly because I felt undervalued and ignored by cabin crew management" (in 7 reviews)

  • "Bad middle management/Bad attitude/no growth opportunities, no recognition of your effort/bad office location" (in 6 reviews)

More Pros and Cons

  1. "Group sales coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Group Sales Coordinator in Crawley, West Sussex, South East England, England
    Former Employee - Group Sales Coordinator in Crawley, West Sussex, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Atlantic Airways full-time (More than 3 years)

    Pros

    Great perks, excellent treatment if staff

    Cons

    Money is basic and could be higher

    Advice to Management

    Increase wages in line with London wages


  2. Helpful (1)

    "Used to be great but changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook

    I worked at Virgin Atlantic Airways full-time (More than 8 years)

    Pros

    Great people, great brand to work on. Used to have a great culture and some of that is left. Great 7 free flights a year which is great and other benefits like pension, private health care etc are good. Some departments offer flexible working but really depends which one you're in and your line manager.

    Cons

    Consistent redudancies. This has created a culture where everyone is out for themselves (which is a massive shift as it has always had a great family type culture). Really bad handling of redundancies. Management have changed dramatically and whilst this took a few years to filter down, it's completely changed the culture.

    Advice to Management

    Look after your people. You preach that they're your biggest asset but the way you have treated your staff in recent years means that most have now become 'get what you give' - never seen so many people come in and leave exactly on time.

  3. "senior cabin cree"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    World travel and meet amazing people on the way.

    Cons

    Money is not so good., should be in line with london weighting.

    Advice to Management

    Listen to your crew and promote on merit, not on favourtism!


  4. "Crew Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Atlantic Airways full-time

    Pros

    Great colleagues who were committed to each other and putting the customer at the heart of all decisions

    Cons

    Insufficient transparent career development opportunities.


  5. "Team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Team Leader in Crawley, West Sussex, South East England, England
    Current Employee - Customer Service Team Leader in Crawley, West Sussex, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Atlantic Airways full-time (More than 10 years)

    Pros

    all good nothing bad to say enjoyed every minute

    Cons

    nothing bad to say enjoyed every munite

    Advice to Management

    continue doing what you are doing


  6. "Cabin crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in Heathrow, England
    Former Employee - Cabin Crew in Heathrow, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Virgin Atlantic Airways full-time (More than 8 years)

    Pros

    Travel the world
    Great colleagues
    Fab concessions

    Cons

    Roster only being sent out 4 weeks in advance


  7. "Pt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Crawley, West Sussex, South East England, England
    Current Employee - Customer Service in Crawley, West Sussex, South East England, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Virgin Atlantic Airways part-time (More than 10 years)

    Pros

    Travel perks and discounts flexibility hours

    Cons

    Pay is not enough and shifts vary

    Advice to Management

    Change hours

  8. "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Atlantic Airways full-time

    Pros

    Great perks, some great people, a mostly happy place

    Cons

    Some management styles not so good

    Sometimes career progression halted

    Advice to Management

    All follow the same rules


  9. Helpful (1)

    "Great place to be cabin crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in Heathrow, England
    Former Employee - Cabin Crew in Heathrow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Atlantic Airways full-time (More than 8 years)

    Pros

    Amazing people
    Great benefits
    See the world
    Experience the glamour of long haul travel and 5 star hotels

    Cons

    Pay could be better
    Can be away more than at home


  10. "A company with potential but hardly any direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Virgin Atlantic Airways full-time

    Pros

    Great flying perks good people

    Cons

    lack direction and strategy, middle management lack leadership and skill

    Advice to Management

    Provide a strategic direction for more than a year


Showing 165 of 172 reviews
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