Virgin Media Employee Reviews about "good benefits"

Updated 9 Dec 2020

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3.7
70%
Recommend to a Friend
82%
Approve of CEO
Virgin Media CEO Lutz Schüler (no image)
Lutz Schüler
139 Ratings
Pros
Cons
  • "When sold to liberty global went cut throat and stripped everything back including the care for its employees(in 36 reviews)

  • "Long hours, not great work life balance(in 35 reviews)

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "good benefits"

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  1. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Salisbury, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time for less than a year

    Pros

    Great pay, good team, good benefits

    Cons

    Remote working, not enough training

  2. "Field sale"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in London, England
    Approves of CEO

    I worked at Virgin Media full-time for more than a year

    Pros

    Good benefits with company car

    Cons

    High target to get good Commission

    Continue reading

  3. COVID-19

    "Going on a journey to our North Star"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time for more than a year

    Pros

    - Been really flexible and supportive of employees so far through Covid 19 - Good benefits and rates on VM products (if you're on Virgin Media network) - You can see the really positive influence of the new exec committee in how it feels to work here at Virgin Media - much more communication and emphasis on our customers and our people

    Cons

    - Still quite a hierarchical, siloed culture in place further down the operation, but this may change given the direction senior leadership seem to be going in - Quite old fashioned IT offering - we still don't have things like Microsoft Teams, Slack etc - still using Webex only for collaboration which limits you when working remotely.

  4. "Not bad"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in London, England
    Recommends
    Positive Outlook

    I worked at Virgin Media full-time for more than 3 years

    Pros

    Good benefits Excellent RMs Nights out Team meals

    Cons

    Too laid back Fluffy company

  5. "Fine"

    1.0
    Former Employee - Anonymous Employee in Heathrow, England

    I worked at Virgin Media part-time

    Pros

    Good benefits and nice colleagues at work

    Cons

    Lots of people and very busy

    Virgin Media Response

    June 5, 2020Recruitment Marketing Manager

    Hi there, We are so please that you were happy with your benefits and had a great team. Thanks for taking the time to share your feedback, everything that's shared we take on board to make improvments. Take care

  6. "Team"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Complaints Handler in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Virgin Media part-time for more than 10 years

    Pros

    Good benefits and free on site parking

    Cons

    Busy fast paced and stressful environment

    Continue reading
  7. "A shadow of it's former self"

    3.0
    Former Employee - Analyst in Swansea, Wales
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Virgin Media full-time for more than 8 years

    Pros

    Working with talented people. Good products. Good benefits.

    Cons

    Penny pinching culture. Disorganised. Stagnating.

  8. Helpful (1)

    "From Residential Field Tech to Sales Tech"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Residential Field Technician in Luton, East of England, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Virgin Media full-time for more than 3 years

    Pros

    Good Benefits. Great Shift pattern, OK wage from April 2020

    Cons

    Higher management have no clue, Lack of support from field managers caused by higher management moaning at them all the time about their techs not reaching sales targets (yes techs have sales targets), Not trusted to do your job correctly need auth codes from managers with mountains of proof to prove a drop cable needs replacing.

    Continue reading
  9. "Daily Challenge with a range of incidents and technologies"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Major Incident Manager in Slough, Berkshire, South East England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Virgin Media full-time

    Pros

    Challenges. Technology. Good benefits. Large organisation.

    Cons

    Can be pressured but expected

  10. "Okay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Telesales Agent in Manchester, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Virgin Media part-time for more than 3 years

    Pros

    Great money Good benefits Friendly enviroment Good Managers

    Cons

    High targets No progression Shift work Hard work life balance due to shifts

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