Virgin Money Employee Reviews about "senior management"

Updated 10 Aug 2020

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3.3
58%
Recommend to a Friend
75%
Approve of CEO
Virgin Money CEO David Duffy
David Duffy
33 Ratings
Pros
Cons
  • "sometimes communications from senior management could be done better(in 23 reviews)

  • "Career Progression opportunities if you based in the south as the hq is up north(in 12 reviews)

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "senior management"

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  1. "Good benefits - out of touch senior management"

    4.0
    Current Employee - Banking Associate in London, England

    I have been working at Virgin Money part-time

    Pros

    benefits and working hours are sociable and favourable

    Cons

    senior management is out of touch - too much focus on theorised change rather than the actual implementation

  2. "Good work culture, development opportunities"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Operations Manager in Glasgow, Scotland
    Recommends
    Approves of CEO

    I have been working at Virgin Money for more than 3 years

    Pros

    Good support from management, fair chance for promotion

    Cons

    sometimes communications from senior management could be done better


  3. Helpful (4)

    "Shambles of a place teetering on the edge of outright internal collapse"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Specialist in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Virgin Money full-time for more than 3 years

    Pros

    Location, nature of work, technical challenges and people

    Cons

    Poor pay and rewards, shambolic projects and very poor senior management,

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  4. "PMO Analyst"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Virgin Money full-time

    Pros

    Modern offices, great colleagues and good career progression.

    Cons

    Lack of leadership direction from senior management.

  5. Helpful (1)

    "Worked with fabulous people but...."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Branch Manager 
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Virgin Money full-time for more than 10 years

    Pros

    Great teamwork ethic in branches Decent pension Free uniform Branch staff genuinely want to help customers Good sick pay Amazing branch staff Great customers. (Mostly) :)

    Cons

    Saturday working for some people. Middle and senior management/other departments tend not to support branches and it's unfair. Target driven. Lots of reactive management by people not based in branches Lots of management. Everywhere. Unpaid and unrewarded overtime expected.

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  6. "Good experience"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor 

    I worked at Virgin Money

    Pros

    Overtime available with double pay when needed

    Cons

    Impersonal feeling with barely any connection to senior management

  7. Helpful (6)

    "Changes for the worse"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Virgin Money full-time for more than a year

    Pros

    Impressive office complex in Newcastle

    Cons

    A large number of management who are just out for themselves and don't care who they step on. Lip service paid to the EBO ethos but behind the scenes no investment in basic facilities for staff. Company being run into the ground with no investment going back in and senior management only interested in hitting profit targets that are set too high in order to satisfy share holders. CEO expects the red carpet rolled out whenever she appears and no expense spared where she is concerned but staff have to make do with broken, worn out and damaged equipment to try and do their jobs because of the continual 'budget challenge'.

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  8. Helpful (4)

    "Limited career progression and poor senior management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glasgow, Scotland
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Virgin Money full-time for more than a year

    Pros

    The team around me are supportive and make it a better place to work

    Cons

    Too focused on shareholder value and not the people in the organisation. Some poor senior management and lacking career progression. One senior manager runs department by fear.

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  9. Helpful (7)

    "Middle Manager"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Middle Manager in Gosforth, North East England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Virgin Money full-time for more than 5 years

    Pros

    Looks great from the outside.

    Cons

    Senior management free to "robustly appraise" people they don't like and appoint friends, union inundated with appraisal complaints but powerless to protect the workers and incompetent at negotiating they completely missed removal of the link to APR, just ask unite how many people are on sick leave, around a third don't get any annual salary increase which you need without an annual catch up with inflation. After a few years of this you are seriously down compared to when you joined if you are not a very high performer or otherwise in a "clique" You are forced on a curve that management say is not there. People who have been there for 10-20 years are regularly told they are not meeting what is expected. People are frightened and depressed. The CEO makes people jump and they ignore the rules to force through pet projects, really not good in a bank! No wonder the share price is depressed and the glass door score is appalling. Do not come here if if you have an alternative, your family will thank you. I have scored culture and values as 1 because it is propaganda, just pick any long term junior member of staff and ask them the question "in employment terms, what is behind the shiny facade?" And "if you had an alternative would you leave, all other things being equal"

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  10. Helpful (7)

    "Horrible bullying, racist, homophobic culture"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior PM in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Virgin Money full-time for less than a year

    Pros

    The cons negate any pros - they are desperate so negotiate a high salary

    Cons

    Racist and homophobic culture coming from senior management down, management cliques mean nothing will change. HR is a joke. Job security is non existent - staff churn is high.

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