Does WSIB pay their employees well?

According to anonymously submitted Glassdoor reviews, WSIB employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at WSIB. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at WSIB?

52% of WSIB employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WSIB 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at WSIB?

Case Manager (97) , Customer Service Representative (53) , Eligibility Adjudicator (49) , Customer Service Representative (CSR) (20) , Manager (19) , Director (13) , Nurse Consultant (12) , Return to Work Specialist (12) , Summer Intern (11) , Project Analyst (10) , Account Representative (7) , Adjudicator (7) , Payment Specialist (7) , Project Manager (7) , Summer Student Intern (7)

What are the pros of working at WSIB according to real employee reviews?

"Benefits are good and a plus" ((in 140 reviews)); "Pay is good for the position" ((in 90 reviews)); "good pension plan" ((in 49 reviews)); "Good work life balance (better than banks and consulting firms)" ((in 36 reviews)); "people you work with can be great" ((in 34 reviews))

What are the cons of working at WSIB according to real employee reviews?

"Management is incompetent" ((in 45 reviews)); "20% of probationary staff, beware if you get a bad manager and director, you will be fired without cause." ((in 24 reviews)); "high workload" ((in 12 reviews)); "Nepotism is rampant." ((in 11 reviews)); "Insufficient training" ((in 11 reviews))

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WSIB

WSIB Reviews

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3.3

52% would recommend to a friend

(561 total reviews)

Jeffery Lang

46% approve of CEO

40% positive business outlook

Ratings by category

4.3

Compensation and benefits

3.8

Diversity and inclusion

3.3

Work/Life balance

3.1

Culture and values

3.1

Career opportunities

2.8

Senior management

WSIB has an employee rating of 3.3 out of 5 stars, based on 561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WSIB employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

561 reviews

5.0

7 Sept 2019

Nice place to work

Document reviewer

Recommend

CEO approval

Business outlook

Pros

Nice salary and good place to work

Cons

Nothing i can think of right now

5.0

12 May 2026

Love the people but prefer in-office work

Customer service agent

Recommend

CEO approval

Business outlook

Pros

Love the people that I work with

Cons

Remote job, would prefer in person

5.0

21 Apr 2026

Case manager

Recommend

CEO approval

Business outlook

Pros

Great benefits and good pay

Cons

Workload can be stressful and case management can be overwhelming

Viewing 1 - 3 of 561 Reviews

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Jobs at WSIB

Customer Service Representative (On Demand - Variable)

Claims Registration Representative (On Demand - Variable)

Senior IT Project Manager (12 month temporary)

Toronto

CA$106K - CA$133K /yr

(Employer provided)

View job

Learning Experience Designer - Temporary

Payment Specialist (On Demand - Variable)

WSIB reviews FAQs

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Nice place to work

Love the people but prefer in-office work

Case manager

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