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      Wahaca

      Engaged employer

      Wahaca Reviews

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      3.7

      72% would recommend to a friend

      (119 total reviews)

      Mark Selby and Thomasina Miers

      83% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity and inclusion

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Culture and values

      3.2

      Work/Life balance

      3.2

      Senior management

      Wahaca has an employee rating of 3.7 out of 5 stars, based on 119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wahaca employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

      Reviews by job title

      119 reviews
      1.0
      5 Aug 2015

      Seems nice at first...

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing free food, very supportive floor staff and fairly good training.

      Cons

      They don't give you breaks on eight hour shifts, employees are worked past the point of exhaustion and no one bats an eyelid, lots of gaps in training which you are supposed to miraculously know as soon as you start, managers sit at the bar and drink while barking orders at you. No sick pay, you have to bring your own float of £20 of change with you on every shift, if your table leaves without paying, you have to pay most of their bill...

      1.0
      7 Sept 2016

      You pay to serve customers that don't tip.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Free food on every shift you work. Work with a good team of people. Make some tips. Lots of hours available.

      Cons

      Because of the way the tipping system works at Wahaca you pay out of your own pocket to serve every table that doesn't tip you...and there is a lot despite giving good service at all times. The company takes a large proportion of your tips based on your sales in your section to enable them to pay chefs and bar staff minimum wage and top their wages up with your tips. Lots of split shifts where you hang around for 3 hours before going back to work.

      2.0
      7 Feb 2016

      Does not treat employees fairly

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible with requests. Good staff food to choose from. Friendly atmosphere amongst colleagues.

      Cons

      Managers will always do what is best for the company even if it means breaking their contract with their employees (not giving enough hours etc). Very bad system where a vast amount of tips do not reach the waiters. Yet they almost seem to demand so much of you and give so little in return.

      Viewing 1 - 3 of 119 Reviews
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      ReviewsWahaca reviews

      Glassdoor has 128 Wahaca reviews submitted anonymously by Wahaca employees. Read employee reviews and ratings on Glassdoor to decide if Wahaca is right for you.