Waitrose & Partners Reviews | Glassdoor.co.uk

Waitrose & Partners Reviews

Updated 22 October 2018
1,342 reviews

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3.7
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Waitrose & Partners Managing Director Rob Collins
Rob Collins
299 Ratings

1,342 Employee Reviews

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Pros
  • "Good pay - increases depending on performance" (in 157 reviews)

  • "You feel appreciated being part of the John Lewis Partnership" (in 140 reviews)

Cons
  • "Could not complain for a part time job" (in 44 reviews)

  • "boring work, can be long hours at awkward times" (in 34 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Seasonal Supermarket Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitrose Supermarket Assistant in Altrincham, England
    Former Employee - Waitrose Supermarket Assistant in Altrincham, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Waitrose & Partners part-time

    Pros

    Really enjoyed my time in this role, colleagues supportive at all times, quickly felt part of the team despite it being my first job as a 16 year old

    Cons

    Did not have any bad experiences with management, colleagues or customers

    Advice to Management

    Thank you for having me, would love to get the opportunity to return for holiday and further seasonal work

    Waitrose & Partners Response

    3 Oct 2018 – John Lewis

    Thank you for the 5 star review! It is great to hear that your first job was such an enjoyable experience, and that you would love to be part of the Partnership again. I hope that this is a wish that... More


  2. "Supermarket Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Waitrose & Partners part-time

    Pros

    - Very friendly staff (may have just been my store though).
    - Good pay for a part time job
    - Flexible shifts (especially when trying to find cover) and overtime often available.

    Cons

    Getting rid of time and a half on sundays.

  3. Helpful (1)

    "Part-time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Waitrose & Partners part-time (More than 3 years)

    Pros

    - Good pay for someone my age
    - My co-workers were lovely, had very strong relationships which made the job worth it
    - Was overtime available if wanted

    Cons

    - Due to the business performance continuing to decline, managers seem to have given up with caring for the business, creating a very negative outlook on all staff

    Waitrose & Partners Response

    22 Oct 2018 – John Lewis

    Thank you for your review and your 5 Star rating. I am so pleased to read that you would recommend Waitrose & Partners as a place to work and how you were able to develop such rewarding... More


  4. "Customer Service Assisstant"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waitrose & Partners part-time

    Pros

    Good culture, Cross training, Staff bonus

    Cons

    Stressful
    Strict with time off

    Waitrose & Partners Response

    19 Oct 2018 – John Lewis

    Thank you for this review and the 5 star recommendation. The advantages you mention are a common theme, which is great to see. A new personnel systme is planned and this will hopefully help with... More


  5. "Decent part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Assistant in Leigh-on-Sea, England
    Former Employee - Store Assistant in Leigh-on-Sea, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Waitrose & Partners part-time (Less than a year)

    Pros

    Relatively relaxed work that wasn't too stressful or difficult. The other staff were friendly and a pleasure to work with.
    Partnership bonus is great.

    Cons

    Despite the job being easy the work that you complete is boring.
    Managers can often be pushy on things that are out of your control.

    Waitrose & Partners Response

    19 Oct 2018 – John Lewis

    Thank you for the 4 Star review and the recommendation as a place to work. I am again pleased to read about how friendly an environment you found your branch and the Partners you worked with. The... More


  6. "Waitrose & Partners"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Service Desk in Bracknell, England
    Current Employee - IT Service Desk in Bracknell, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Waitrose & Partners full-time (More than 10 years)

    Pros

    Profit related annual bonus
    Staff Discount in John Lewis and Waitrose
    Flexible working
    Leisure Benefits - Plenty of the to choose from
    Co ownership business
    Pension

    Cons

    Line management can be inconsistent
    Annual appraisals are not made clear and not inconsistent
    Very hard to climb the salary pay banding - unnecessary reasons for not giving justified pay rises

    Advice to Management

    Look at the cons and improve.

    Waitrose & Partners Response

    19 Oct 2018 – John Lewis

    Thank you for this review. It is good to have this review from a long standing Partner. The benefits you mention are often referred to in reviews on Glassdoor and it is great to hear that our benefit... More


  7. "Supermarket Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supermarket Assistant
    Current Employee - Supermarket Assistant

    I have been working at Waitrose & Partners part-time

    Pros

    Solid pay, Friendly environment, JLP Benefits, Supportive

    Cons

    None, none, none, none none

    Waitrose & Partners Response

    19 Oct 2018 – John Lewis

    Thank you for taking time to post this review. It is wonderful to hear how much you rate your ongoing experience at Waitrose & Partners. A 5 star review along with your comments is the kind of... More

  8. "Waitrose customer assistant coulsdon uk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Assistant in London, England
    Former Employee - Customer Assistant in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Waitrose & Partners part-time (More than 3 years)

    Pros

    was mainly a good company to work for

    Cons

    pay could have been better


  9. "Shop Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waitrose & Partners part-time

    Pros

    Nice people who were my age

    Cons

    Management a bit too keen


  10. "Shop Assistant Part Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Waitrose & Partners part-time

    Pros

    Competitive pay for low skill work

    Cons

    Sometimes overworked (store dependent)

    Waitrose & Partners Response

    19 Oct 2018 – John Lewis

    I am really pleased to hear that you enjoyed your time at Waitrose & Partners and would recommend this. Our pay rates are set competitively as we are looking to attract and retain the highest calibre... More


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