Waitrose & Partners Reviews | Glassdoor.co.uk

Waitrose & Partners Reviews

Updated 21 January 2019
1,473 reviews

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3.7
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Waitrose & Partners Managing Director Rob Collins
Rob Collins
325 Ratings

Employee Reviews

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Pros
  • "Good pay - increases depending on performance" (in 177 reviews)

  • "You feel appreciated being part of the John Lewis Partnership" (in 148 reviews)

Cons
  • "Could not complain for a part time job" (in 46 reviews)

  • "Very long hours during peak periods like Christmas and Easter but, this is typical in the retail world" (in 37 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Seasonal Supermarket Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitrose Supermarket Assistant in Altrincham, England
    Former Employee - Waitrose Supermarket Assistant in Altrincham, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Waitrose & Partners part-time

    Pros

    Really enjoyed my time in this role, colleagues supportive at all times, quickly felt part of the team despite it being my first job as a 16 year old

    Cons

    Did not have any bad experiences with management, colleagues or customers

    Advice to Management

    Thank you for having me, would love to get the opportunity to return for holiday and further seasonal work

    Waitrose & Partners Response

    3 Oct 2018 – John Lewis

    Thank you for the 5 star review! It is great to hear that your first job was such an enjoyable experience, and that you would love to be part of the Partnership again. I hope that this is a wish that... More


  2. "Great company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Waitrose & Partners part-time

    Pros

    Great people, great company, positive progression

    Cons

    Don’t have any, had a blast working here

  3. "Supermarket Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supermarket Assistant in London, England
    Current Employee - Supermarket Assistant in London, England

    I have been working at Waitrose & Partners part-time (Less than a year)

    Pros

    Good customer service experience and respectful partners.

    Cons

    Becomes overwhelming over time as not many partners do their job.


  4. "Customer service assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waitrose & Partners full-time

    Pros

    Benefits, discounts, team work, progression, freedom and independence

    Cons

    Unconventional hours, rude customers, micromanagement


  5. "Customer Service Assistant - Part - Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great partner benefits - discount card, study scheme etc...

    Cons

    Difficult to see progression path


  6. "Shop assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Waitrose & Partners full-time

    Pros

    Friendly staff with a relaxed environment promoting freedom and autonomy and potentially a lot of responsibility.

    Cons

    Pay is very low considering the standard of work expected as well as sometimes clients being difficult (Though thats the nature of retail)

    Advice to Management

    Take time to make sure everyone feels confident doing the job they have been assigned while taking care to allow people to learn at their own pace.


  7. "Shop floor assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Waitrose & Partners part-time

    Pros

    Flexible working, plenty of overtime and good discount, company bonus

    Cons

    Lack of progression, senior management is hit and miss

    Advice to Management

    None

  8. "Enjoyable team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Waitrose & Partners part-time

    Pros

    Great team of motivated staff, lovely working environment
    Enjoyed working with groups of young people

    Cons

    Hectic at times, little respect for lower down staff
    Make you work a lot of overtime, when you may not want to

    Advice to Management

    Consider the needs of the younger staff more as they can often be neglected from decisions, do more employee motivation days to keep teamwork and collaboration up


  9. "Overall great experience to work for them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Waitrose & Partners part-time

    Pros

    Very supportive management, challenging tasks and frequent review. Also good pay.

    Cons

    Nothing comes to mind. It was great overall.


  10. "Customer Service Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waitrose & Partners part-time

    Pros

    Partners are well looked after receiving lots of perks such as the annual bonus and partner discount.

    Cons

    Work can be very repetitive with slow promotion route