Waitrose Employee Reviews about "john lewis"

Updated Dec 2, 2021

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Found 280 of over 5,206 reviews

4.0
78%
Recommend to a Friend
70%
Approve of CEO
Waitrose Chairman Sharon White
Sharon White
542 Ratings
Pros
  • "Good pay good stuff good manager(in 592 reviews)

  • "you get a discount on John Lewis(in 282 reviews)

  • Cons
  • "Long hours over night caused fatigue(in 132 reviews)

  • "I have no cons about my time at Waitrose(in 127 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "john lewis"

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    1. 5.0
      Former Employee

      Iconic Premium Food retailer with its heart in the right place

      Nov 22, 2021 - Process Improvement Manager in Wokingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The Happiness of the people who work in the business is the principle purpose of the John Lewis Partnership of which Waitrose is part. Excellence and Fairness is second nature to most Partners as is dealing with each other with kindness.

      Cons

      Lots of legacy systems and out-of-date processes and the frustrations that go with them. Personal development relies on the quality of your line Manager so is patchy

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    2. 4.0
      Former Employee

      good company

      Dec 2, 2021 - Assistant Manager in Ryde, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good pay, great discount card for john lewis

      Cons

      no work life balance for management no formal training on how to lead 30+ people

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    3. 2.0
      Former Employee, more than 1 year

      jobs a job

      Nov 27, 2021 - Supermarket Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      up to 30% discount at xmas and 25% off at john lewis lots of different jobs to do

      Cons

      depends on the branch- i had awful managers in 2 different stores

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    4. 1.0
      Former Employee, less than 1 year

      Good discount, horrible managers

      Dec 2, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discount in john lewis is good

      Cons

      Nasty staff and management. No support

      1 person found this review helpful
    5. 5.0
      Former Employee, more than 3 years

      Nice people, great pay and benefits

      Oct 26, 2021 - Cashier 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      High salary, good benefits like discounts at John Lewis

      Cons

      High turnover of students during exam season

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    6. 1.0
      Current Employee, more than 5 years

      Shelf stacking

      Nov 30, 2021 - Supermarket Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good discount and offers on John lewis

      Cons

      Bad management Poor treatment of mental health The list goes on

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      1 person found this review helpful
    7. 4.0
      Former Employee, less than 1 year

      Pretty Good but team could be beter

      Oct 26, 2021 - Sales Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay Treated well Good benefits with john lewis membership

      Cons

      management should recognise their hard working employees better

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    8. 4.0
      Former Employee

      Was once great, has been on a steady decline the last 5 years

      Oct 19, 2021 - Delivery Driver in Welwyn Garden City, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Pension Scheme - Above national living wage - Discount scheme for John Lewis and Waitrose - Benefits Scheme through Partner Choice

      Cons

      - Benefits Scheme has seen the more desirable benefits be reduced or removed entirely in the last two years. - High turnover for both managers and standard staff - Quality of managers has decreased massively in the past few years. - High levels of micromanagement - Within the last year, the store was constantly working a skeleton crew with very little overtime available. - Little to no progression is available - Bonus scheme appears to be scrapped - Poor communication throughout

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      1 person found this review helpful
    9. 2.0
      Current Employee

      Dreadful

      Nov 3, 2021 - Stock Replenisher in Leicester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company image as it is generally perceived. John Lewis discount.

      Cons

      Management and team leaders all stick together no matter what, too willing to lie and deny. No support whatsoever for those who really need it. Bullying by supervisors and team leaders is more than acceptable. You have to be a certain dreadful kind to fit in and get on. Not what it seems from the outside!!

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    10. 4.0
      Former Employee, more than 1 year

      No Complaints

      Oct 19, 2021 - Customer Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Reasonably relaxed work environment when store is not heaving, John Lewis discount

      Cons

      Average pay and having to deal with difficult customers

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    Viewing 1 - 10 of 280 Reviews

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