Waters "upper management" Reviews | Glassdoor.co.uk

Waters Employee Reviews about "upper management"

Updated Mar 31, 2018

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4.0
84%
Recommend to a Friend
92%
Approve of CEO
Waters CEO Christopher O'Connell  (no image)
Christopher O'Connell
128 Ratings
Pros
Cons
  • "Small obvious improvements to standard processes can be very difficult to bring about due to the improvement the need for buy-in from upper management(in 10 reviews)

  • "Work life balance is hard to maintain(in 8 reviews)

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Reviews about "upper management"

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  1. "Good forward thinking company with some of the typical issues that big organisations face"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Waters full-time for more than 5 years

    Pros

    Good knowledgeable people to work with Friendly atmosphere Well connected across departments Framework for progression

    Cons

    Small obvious improvements to standard processes can be very difficult to bring about due to the improvement the need for buy-in from upper management. Progression opportunities not visible enough

    Waters2018-03-31
  2. Helpful (5)

    "Mediocre benefits, Great company, Plenty of advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Control Technician III in Milford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waters full-time for less than a year

    Pros

    In the short time I have been at Waters, (about 5 months) I noticed VERY quickly they have a small company feel with a billion dollar budget, the hours are reasonable, as are the benefits. People say the medical is garbage who been there for 10 years+ but wait until they see what other companies offer. It's high deductible, yes but once met it covers everything. Their HSA is great and they put up to $600 in it... for you if you do certain things. 6% match 401k. At the headquarters they even have a psychiatrist come once a week, for free to their employees. If you want to grow, and earn it, and there aren't openings, they WILL create the role for you. Only way to move up is with a BS degree. It doesn't matter the subject but you need that paper. Overall it's a great company that I plan on being at quite possibly for the remaining 40+ years of my life. Everyone, and I mean EVERYONE is friendly and greets you, even the board and senior management. They take time to get to know employees 4 to 5 tiers below them...and that means a lot. They walk around the halls and say hello and are kind to everyone, and I have yet to experience senior management thinking they're too good for anyone.

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    Cons

    Upper management won't take responsibility and if a problem with a product arises a lot of fingers get pointed or swept under the rug unless a major issue happens from it. However you find that anywhere.

    Advice to Management

    Offer more bonuses and recognition to the people on the bottom tiers, remember they're the foundation to the management you praise so much. Keep up maintaining a positive attitude, because it spreads easily. Provide more support to employees going through hardships. No other company does, and Waters Corp breaks the mold very often, so that should be a goal. Stop throwing money at problems when it's too... late for an easy fix, and fix them when it actually occurs.

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    Waters2017-09-27
  3. Helpful (1)

    "Great work/life balance, transparency, and fun work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waters full-time for less than a year

    Pros

    Really enjoying my time at Waters so far. The work/life balance is great, and people here seem really happy. Multiple people in my department are up for retirement over the next few years, and that's a great sign. You can tell upper management and the CEO cares about the talent in the company

    Cons

    Benefits are pretty bad - specifically health insurance and vacation. If you're looking to attract younger talent, you'll want to focus on these.

    Advice to Management

    During these times of reorganization, it's important to help staff understand their role in the company.

    Waters2017-08-14
  4. Helpful (17)

    "Watch Out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in Milford, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Waters full-time for more than a year

    Pros

    Company is profitable, many people have worked there for decades. Great commuting location. Modern facility, kept up to date. A lot of very smart, very educated people around. People are very willing to help, when not forbidden by management.

    Cons

    Upper Management has abdicated software management to Ph.D.'s who know absolutely nothing about software. Huge degree snobbery. If you haven't got a British accent and a degree from a British university, you are "headcount" (a term used to describe American developers of any level); no respect is due, even if you have multiple degrees (from American universities) and decades of software development experience. ... Its very hard for "headcount" to get promoted. Managers who have failed and failed and failed are still in charge, those with successful track records are pushed aside based, as far as I can tell, purely on national origin. I do not know of a single American software developer who thinks that the software management is competent. Enough said.

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    Advice to Management

    Chemistry Ph.D.'s make sense in the chemical sciences, but not in software management. Most of middle management are either useless or disempowered; all of the "senor" software management is. Put people who know what they're doing in charge; lose the infatuation with British accents and Ph.D.s. Dump the incompetent failures. Break down the systematic barriers to software quality. A critical part of effective... communication is actually caring what people have to say, not just waiting for them to shut up and sit down.

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    Waters2017-07-01
  5. Helpful (4)

    "Solid company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Waters full-time for more than 10 years

    Pros

    solid and sustainable.

    Cons

    internal upset due to lack of upper management leadership at the moment. There have been extensive changes internally with very little explanation behind them which has left many employees to draw their own conclusions which is never a good thing.

    Advice to Management

    Before making big organizational announcements have a plan to immediately back them up rather than taking months and months to develop a plan for change implementation. Employees here are very loyal and deserve better treatment. Lack of communication and movement on changes has left many employees to feel uneasy about the stability of both their own jobs and the company on a whole. Don't leave employees to wonder... how a change will impact them - you will wind up losing very good people.

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    Waters2017-03-10
  6. Helpful (2)

    "Stability and Growth, Measured Innovation Approach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Electrical Engineer in Milford, MA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Waters full-time for more than a year

    Pros

    The company is an industry leader in the field of Separations Technology, and it is true that upper management has excelled at responding to market changes and maintaining a leading position over the competition. It seems the business strength of Waters is really in how it has maintained the focus on the continued support of its existing products more than innovation for innovation's sake; the key relationship to... the customer and therefore the business has been kept priority. As an employee, I don't feel like the company has been making irresponsible/risky decisions or that my job is potentially unstable. On the other hand, if you are looking for a company with the cutting edge of electronics innovation with a supercharged atmosphere, you are probably looking in the wrong place. From an electrical/development standpoint, the hardware work is board-level with analog, digital (DSP, PLDs, VHDL), and power electronics involved; it is not research grade work specifically for the areas of electronics hardware or control via firmware, but rather more cutting edge for the mechanical development side and chemical separations techniques. Hardware and firmware roles are separated, so a lot of overlap between the two in the daily work of an EE position is not to be expected in general. If you like understanding and working with hardware for the development and control of instruments, then you would most likely find the work enjoying and challenging at Waters as an electrical or embedded engineer. Interviewing opportunities have been more rare up until the recent past, but there has been recruiting of new electrical/embedded/mechanical engineers for the first time in several years, as many employees have been around a long time and need to start to pass along their knowledge (sign of a solid company in my book).

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    Cons

    Benefits are pretty good through group rates though somewhat limited in choice; however, they are offered from leading insurance/financial companies. There apparently used to be profit sharing, but now there is only an employee stock purchase plan with discounts; no pensions offered anymore (shock!). Some people are unsatisfied with the promotional decision-making by management, but usually performance reviews... seem to yield some amount of salary increase on the whole. As was mentioned earlier, the level of electronics innovation here should not be expected to be razor edge; you won't find IoT (Internet of Things) embedded development here or anything like ASIC design, for example, at the time of this review.

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    Advice to Management

    Hopefully the new CEO will bring good insight from his former experience with a medical device company, but not lose sight of the customer-focused business values of his forbear. If the company continues to excel to new heights, management should not forget the import of the employees that contributed to that success.

    Waters2015-09-19
  7. Helpful (10)

    "Has been great company to work for, but culture is changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Waters full-time for more than 10 years

    Pros

    Flexibility, work/life balance, ability to work from home sometimes, but depends on managers - some are old school and don't like people working at home and some are fine with it.

    Cons

    Used to love working here, but company culture has changed-used to feel valued and that your opinion mattered, now feels like upper management has their own agenda and don't care about anyone else. Too many chiefs and not enough people to get the work done.

    Advice to Management

    Trust and value your employees. It is very demotivating to work in an environment when you feel like you are not valued.

    Waters2015-08-14
  8. Helpful (8)

    "Stable place to work but with trade offs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in Milford, MA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Waters full-time for more than 10 years

    Pros

    Stable company during volatile economy. The company runs very lean and only hires when they know they can retain. Layoffs are few and can be contributed to conservative spending during hard economic times instead of reduction of employment.

    Cons

    Pay is below standard, benefits used to be excellent and a huge benefit to working there but have become inferior over the years, dysfunctional HR department, upper management are still stuck in the business tactics and strategies of old. Very much a good ol' boys club.

    Advice to Management

    get rid of the good ol' boys mentality and start running like a proper billion dollar company.

    Waters2015-07-08
  9. Helpful (9)

    "Not a lot of opportunity here for new ideas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Development Engineer in Milford, MA
    Recommends
    Positive Outlook

    I have been working at Waters full-time for more than 10 years

    Pros

    Good people, mostly trying to get quality work done. Good cafe where you will often see many of upper management. two gyms to get a workout in mid day.

    Cons

    Too much middle management spending their hours trying to eek another drop of blood out of stone. Too many people and processes geared towards managing people, not enough people working on products.

    Advice to Management

    Cut loose 30-40% of middle management, hire more people to work on products. Learn how to run a software development organization - it is not the same as hardware.

    Waters2015-03-30
  10. Helpful (6)

    "Good place to work for field employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Chemistry Specialist in Dallas, TX
    Doesn't Recommend
    Positive Outlook

    I worked at Waters full-time for more than 5 years

    Pros

    Great Benefits, Good pay, good field management

    Cons

    ow commisions and bonuses in relation to your territory number. made $38K for a $6million territory. Upper management not in touch with customers or employees anymore. Losing the culture that made them great.

    Advice to Management

    if it isnt broken stop trying to fix it!!!!!!!!!!!!

    Waters2015-04-03
Found 15 reviews