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Western Power Distribution Reviews

Updated 14 April 2018
33 reviews

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33 Employee Reviews

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  1. Helpful (3)

    "Disgusting and Disgraful Managment team!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay, helpful people, good benefits.... wish the owner new how to throw a smile!

    Cons

    Very bullying culture (esp in the call centre), torture you in coaching or grilling sessions, management pick on their staff, if they don't want you they will go miles to get rid of you! effects your personal life and somewhat personality, I left no job to go to, mortgage and bills to pay but even if it made me homeless I would never consider working there! absolutely soul damaging! I am now in a far better job, really happy and it wasn't the job I couldn't do... its the disgraceful management I could no longer be bothered with so I showed them my great butt!!!!

    Advice to Management

    it is important to bear in mind that some types of harassing or threatening behaviour – or communications – could be a criminal offence.... also follow Richard Branson's quote: "Put your staff first, your customers second & your shareholders third"


  2. Helpful (2)

    "Shocking way to treat staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jointer in Gloucester, England
    Current Employee - Jointer in Gloucester, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Western Power Distribution full-time (More than 10 years)

    Pros

    Okay pay for utilities but not great, If you are the golden few you will get overtime.

    Cons

    Old style bully-boy management, rling by fear and fear alone.
    Not a "world class company"!
    Step out of line one bit and you're gone!

    Advice to Management

    Look at what you are employing as lower management, that way you might wake up!

  3. Helpful (8)

    "Job for life - but they want their pound of flesh!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Western Power Distribution full-time

    Pros

    They are by far the best and highest performing power distribution company in the UK.
    Good rates of pay and perks of the job.
    Work hard and keep your nose clean, and this is as close to a job for life as you will find these days!
    The apprenticeship scheme is excellent.
    Their customer service is second to none.

    Cons

    They're the best for a reason - management by fear!
    Do not EVER let a customer down! You will be in BIG trouble!
    Expect long hours if you're operational.
    Work life balance can be horrendous!
    Quite a few instances of people going off with stress!

    Advice to Management

    Treating your staff half as well as your customers would be nice.


  4. Helpful (3)

    "Credit control"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good salary that's all I can think of

    Cons

    Rubbish managers and supervisors
    Tell you you can't talk then chat about makeup all day or surf the web looking for the next handbag
    Bullying culture and will lie to the death to defend themselves even when they have witnesses to thier behaviour

    Advice to Management

    Sort out the managers and look after your future of wpd
    Check the managers web history


  5. Helpful (2)

    "Good working life balance. Pays the bills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good working life balance. Lots of opportunities to move around the company. Good pay.

    Cons

    Industry isn't growing. Might be difficult to progress within the firm.


  6. Helpful (5)

    "Good for customers, bad for staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Birmingham, England
    Current Employee - Technician in Birmingham, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Western Power Distribution full-time (More than 10 years)

    Pros

    Wages are good for craft and clerical staff, overtime available for some.... I can't find anything else good to say here, but needed 20 words minimum

    Cons

    Little to no training above the bare minimum, bullying and intimidation are common from management. The wages for engineers is poor and there is no where to further a career. Jobs are different than advertised usually the job role is actually two or three rungs further up the responsibility table than they are paid at.

    Advice to Management

    Management seem to make progression as difficult as possible, they are afraid of new ideas and anyone who is not a yes man showing how bad their current systems and ways of working are.

    The "bare minimum" approach may be good for profits but it isn't in the best interests of the staff or the public you serve in the long run.


  7. Helpful (1)

    "A job for life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Western Power Distribution full-time (More than 8 years)

    Pros

    in an ever growing industry. If you want to progress, be it academically or managerially, the company is willing to put their time and resources into you

    Cons

    there are a few people who are stuck in their ways, but I suppose they haven't got long to got :)

  8. Helpful (5)

    "Not the best company for technical orientated people. I am glad I've left."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Salary is actually competitive compare to other DNOs. "Your job is secured for another 8 years" after been fast tracked in RIIO period. High efficiency in this business sector.

    Cons

    Bullying culture. Relationship between management and employees is terrible. People arround you are mostly pessimistic and protective. No appreciation to in-depth technical knowledge. Engineering analysis is simplified which makes you feel your education is wasted. PhDs and MBAs please don't apply.

    Advice to Management

    Respect employees like normal human beings?


  9. Helpful (7)

    "Could be worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Western Power Distribution full-time (More than 3 years)

    Pros

    Focus on customer
    Salary ok
    Not much else

    Cons

    'We're all overheads'. Old fashioned management with no sign of change. Staff are bullied by incompetent managers. Little planning. Lack of communication between management and employees. No communication between teams/departments. Over-worked staff while others get away with murder. Attitude to health and safety?

    Advice to Management

    Could be a great company, you are the reason we're not.


  10. Helpful (5)

    "Treat staff as robots not people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Castle Donington, England
    Former Employee - Anonymous Employee in Castle Donington, England
    Doesn't Recommend
    Disapproves of CEO

    I worked at Western Power Distribution full-time (More than a year)

    Pros

    If your face fits with management then you can get away with anything and get lots of perks
    Reasonable salary

    Cons

    Don't care about staff as long as work gets done
    Too much favouritism
    Sexist contact centre
    Expect staff to work regardless of commitments
    Bully staff

    Advice to Management

    Your employees won't tell you what they think because they are scared of you
    You need to understand yr employees more to earn their respect


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