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Wiggle Reviews

Updated 23 July 2017
30 reviews

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30 Employee Reviews

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  1. Helpful (1)

    "Fast growing company with great dynamics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    - location
    - balance work/private life
    - young company

    Cons

    - job would make work from home possible


  2. Helpful (1)

    "Nothing really bad and a couple of nice perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Portsmouth, South East England, England
    Current Employee - Software Developer in Portsmouth, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wiggle full-time (Less than a year)

    Pros

    1) Line management trust people, (2) the company has a *real* 10% program for developers, (3) lots of opportunity to improve software, tools and processes, (4) allowed to try new technology, tools and frameworks, (5) the team is really friendly and sociable! (6) staff discount is great!

    Cons

    1) Salary isn't great for the kind of people they expect (I only took the job cos it was so close, but really glad I did for other reasons now), (2) some people are expected to work way over there hours, (3) standard working hours are 40 a week - longest I saw when I was looking for a job

    Advice to Management

    Give the people under you more support, stop expecting people to work overtime for no pay when the pays already not great, and if you really want to keep the good people - act like it!


  3. Helpful (2)

    "Employees are their last concern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Processor in Portsmouth, South East England, England
    Current Employee - Processor in Portsmouth, South East England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wiggle full-time

    Pros

    - Employees are nice people to work with ( at least most of them)
    - Good canteen, with free coffee and TV
    - Staff discount. (used to be a lot better)

    Cons

    - Used to be a very good company to work, with very decent salary. However, since the new shareholders owned the place, it became all about profit at all cost and the employees now are just numbers that they just don't care about.

    - The place is a mess and very unsafe to work.

    - Employees must work under the pressure for targets and is not given the safe environment to do so.

    - The lack of communication between the managers and the employees is impressive.

    - The team work among the departments just don't exist.

    Advice to Management

    You are mistaken if you think the source of your profit are the costumers. The source of your profit are your employees. They are the ones doing the hard work, instead of seating in front of a computer looking only numbers. Listen them ! Keep them motivated ! Happy employees, work better and doing that bring more costumers.


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  5. Helpful (5)

    "Great, Good, then truly terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wiggle full-time

    Pros

    Discount on staff purchases were good. This then got changed as the business realised they could make more money.
    There are staff at Wiggle that are full of potential. Sadly, the management prevent these staff from progressing and instead hire their friends from previous encounters.

    Cons

    Management is very much a "boys club". The new management that were brought in after the Bridgepoint investment is full of people from the food industry. Wiggle has well and truly lost it's soul.
    Terrible marketing campaigns that appeal to nobody. Whoever is making those decisions should be shown the door.
    Lack of progression available to any staff, unless staff are willing to say "yes sir, no sir, three bags full sir". And even then, it's unlikely to lead to progression, as the management will simply hire one of their under-qualified and un-inspirational friends from a previous job....

    Advice to Management

    Buy a bike, pair of running shoes, swimming trunks. Anything. Actually UNDERSTAND the sports. This will help you UNDERSTAND where Wiggle is going wrong. Look around your staff, see their potential and DO SOMETHING WITH IT.


  6. Helpful (4)

    "A great place to work but stay realistic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Person
    Current Employee - Marketing Person
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wiggle full-time (More than 3 years)

    Pros

    If you are a bike geek or an active person then this company is amazing, it is world class and I'm not exaggerating. Working with people who love bikes is a joy to behold and a strong common bond.

    There is great freedom of information at Wiggle, you can really learn a lot about ecommerce. I worked at a few bigger online companies in the past, but I've got no doubt that Wiggle has taught me the most, it's an ecommerce college, the curriculum and teaching may not be to everyone's satisfaction but by god you will learn.

    Cons

    Wiggle is owned by a private equity company, these companies buy other companies and then aggressively grow them to sell them on for a profit.

    It's important to understand that Wiggle has grown exponentially in the last 10 years - I wouldn't even call it growing pains, it's more like labour pains, a tough pregnancy and then growing pains with a truckload of teenage angst thrown in.

    If you're from a bigger company that has matured over the last 50 years then give it some thought.

    Advice to Management

    The economy is improving and oil prices are at their lowest for 2 decades, when the Bank of England puts interest rates up after the election a great deal of staff will feel the pinch.

    Review salaries and understand that inflation raises can only go so far.


  7. Helpful (5)

    "Absolutely terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portsmouth, South East England, England
    Current Employee - Anonymous Employee in Portsmouth, South East England, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Wiggle full-time

    Pros

    Free tea and coffee.
    The view out of the window is pretty good too.
    The people you work with are alright.
    Flexible working hours.

    Cons

    There is no support or direction for staff, they leave you for days without work and ignore the emails you send them. There is also a lot of politics which means that you can't always speak to the person you need to in order to do your job properly. Staff are very demotivated and many are considering leaving.

    Advice to Management

    Less politics, better pay and listen to your employees.


  8. Helpful (4)

    "Company going down the sink"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Engineer in London, England
    Current Employee - Test Engineer in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wiggle full-time (More than a year)

    Pros

    Good people to work with

    Cons

    horrible process and loads of red tape, incompetent people in IT Operations

    Advice to Management

    Listen to the developers


  9. Helpful (2)

    "Work at Wiggle.co.uk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portsmouth, South East England, England
    Former Employee - Anonymous Employee in Portsmouth, South East England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wiggle full-time (More than a year)

    Pros

    - Great colleagues
    - Truly passionate about cycling, running and swimming

    Cons

    - Work to be performed out of "wiggle love"
    - Little management support


  10. Helpful (4)

    "It's not a good place for IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Wiggle full-time (More than a year)

    Pros

    I'm struggling to think of positives, I guess the salary is decent.

    Cons

    Senior management has become totally disconnected from the every day running of development. Senseless policies are imposed from the top which and have a detrimental effect on output. Teams are organised in a way that hinders communication and teamwork. Development and maintenance have been split into separate teams, meaning the development teams have no incentive to build quality into their products, and the maintenance team is left completely disenfranchised. Middle management are kept too busy playing office politics to notice the plummeting morale, and staff retention has become a real problem. Relations between development and operations are antagonistic and childish. Senior management have been dishonest about their intentions regarding outsourcing, stealthily increasing dependence on outsourced developers and rendering in-house talent redundant.

    Advice to Management

    You have some very bright engineers in your ranks, instead of sidelining them in favour of cheap eastern European labour, listen to what they have to say, before you lose them all.


  11. "Innovate with your entrepreneural spirit and passion for multi-sports"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Portsmouth, South East England, England
    Current Employee - Marketing Manager in Portsmouth, South East England, England
    Recommends
    Positive Outlook

    I have been working at Wiggle full-time (More than 3 years)

    Pros

    If you love multi-sports, specifically Cycling, Triathlon, Running and Swim, your will be spoilt with motivation. The company can be like a drug but is very hard to taper off

    Passionate, like-minded multi-sport staff spur you to 'change the status quo' - innovation is welcomed

    Product obsessed? Test and use the latest cycling, running and triathlon kit available

    Staff purchasing benefits

    Great perks if you are a keen cyclist, triathlete, runner and/or swimmer

    Cons

    The company can be like a drug and is very hard to taper off if you are into multi-sports. Too much motivation & industry development compromises work/life balance at times

    Rapid (yet very sustainable) business growth beats integrating the required organisational structure into a 2:1.

    Portsmouth based yet needs the big city (e.g. London) talent pool to drive forward

    Salaries and HR departmental maturity is a challenge

    No standard benefits package apart from product purchasing perks and childcare vouchers

    Advice to Management

    Recognising talent within the existing staff pool is essential to retain the next wave of Wiggle leaders.

    Developing the quantity of 'do-ers' vs. middle mangers will help neutralise exhaustion amongst staff


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