WolfNet Technologies Reviews

Thank for your comments. An 8 year tenure at any company is a long time and we certainly appreciate that level of commitment. I’m glad that you appreciated the health insurance, co-workers, and certain members of the management team. And who can complain about a free lunch every week! First, I happily admit that I wrote one of the reviews. I feel it’s important to share my perspective and frankly, my post is as relevant and valuable as any other post. I’m also glad to see that others have flagged my review as helpful. Beyond that, I am unable to say who wrote which review with the exception of one (he included his name in the review). All reviews about WolfNet and any other employer on Glassdoor are authentic to the best of my knowledge. And the more reviews, the better the perspective for the folks doing their research. WolfNet is a family business and I am the CEO and founder. We currently employ 41 people. The Vice President of Operations is my wife, who is a talented business operator who has earned the respect of her peers and employees based upon her hard work and dedication over the past 10+ years. WolfNet’s Business Manager is my sister. She has been working at WolfNet for almost two decades expertly managing our finances and HR Dept. She categorically has the best interests of the staff members as her top priority and is supremely cool under pressure. WolfNet’s CTO and I go all the way back to middle school. He was WolfNet’s first full-time employee over twenty years ago and his contributions over the years have been nothing short of stupendous. The man exemplifies the essence of fairness and equality and he’s also a heck of a tech guy to boot. To the rest of the managers and employees, when you work with such great people for so long, it’s easy to become friends. If you think about it, you’re at work for more hours than most folks spend with their families each week. Frankly, I think most people prefer a workplace where they enjoy the people they work with to the point where they can call them friends. With respect to word choice, it’s true that I curse here and again. However, I do not use vulgarities. It’s one thing to color up a comment with a curse word and an entirely different matter to use words that are outright coarse and/or rude. Nevertheless, I will take your point to heart and be more mindful of my word choice. Prior to employment we ask prospective employees to complete online assessments (aptitude, personality, and skills tests) to provide relevant, objective data to help WolfNet make more informed hiring decisions. Such assessments are commonplace among employers. Most people really enjoy the office dogs. IMHO, they are both very well trained (evidenced by all the tricks they can do) and offer a fun dynamic to the office environment. Everyone who works at WolfNet knows in advance that we have office dogs. So it’s certainly not a surprise and most folks think our cool pups are a workplace benefit. To your comments about turnover, the median tenure for all WolfNet staff members is currently 4.8 years. According the US Bureau of Labor Statistics, the median tenure for employment in the US in 2016 was 4.2 years. With respect to micro-management, I’d say it only applies in situations where it may be needed for a period of time. WolfNet’s culture is focused on empowering its people to do their jobs independently. As for me, I’m focused almost exclusively working “on” the business, not “in” the business. To your comment about work-life balance, it’s different for each of us and will likely be different at different stages of our lives. In the end, life will deliver the value and balance we desire. To that end, WolfNet’s employees average 40-45 hours per week. We offer a PTO program that fast tracks to twenty-two PTO days annually after just six years (plus 7 paid holidays). Flex Fridays are available in the summer and our management team is flexible and accommodating when folks need to take time for those unplanned life items that simply show up sometimes. WolfNet’s culture is focused on empowering its people to make a difference, to be heard, and to ultimately create success of our customers. We inherently trust our employees to do their jobs and want nothing more than to help everyone reach the level of greatness we know they are fully capable of achieving. Thank you again for your comments and I wish you great success moving forward. Questions or would like clarification? Please feel free to email hrdept@wolfnet.com or call us directly at 612-342-0088.

Thank you for sharing your feedback and I'm glad you liked some of the perks including Friday lunches. Most folks at WolfNet consider it a perk to be part of a small business (~40 people) because everyone can directly impact the Company and contribute to a variety of initiatives. Everyone makes a difference. Other perks include our 401(k) plan, which is more comparable to companies many times our size. We also recently added "Flex Fridays Afternoons" giving folks the option to shift their schedules during the week so as to take advantage of longer weekends during the summer months. We offer good insurance plans, PTO plans, and the Managers are flexible with their staff. Management is comprised of salaried employees who set their schedules to best correlate with the needs of our customers and staff members. Sales reps do indeed attend trade shows and other real estate related conferences though the only requirement for the sales staff is to "man the booth" during show hours. Days can be long in some cases, and short in others. The opportunity for the attending reps can also be quite rewarding. By no means are reps or anyone else expected to work beyond the show hours. There could be Company dinners (on the house) and most folks elect to join because we pick great restaurants and always have a good time. Most folks in sales are hourly employees. In such cases, employers are required to follow the governing state laws surrounding hourly employees. In any event, we value all of our employees and treat them with a high level of respect. Trouble really only brews when folks don't hold up their respective ends of the deal. As for stress, I believe you are talking about the sales role in particular. There can definitely be some pressure in a sales role but most of that pressure is self-imposed by the reps through the goals they set. Most folks in sales would suggest that if you are looking for a low stress job, you might consider a different career path. Return Policies are a tricky matter in SaaS business models. In order to get a product set up and running, it requires a company to expend time, energy, and resources. Every situation is different and there has to be flexibility. While our "policy" is no refunds, that points specifically to those situations where a setup has already been completed and resources deployed. Beyond that, we are flexible; if a customer needs to make a change, we accommodate within reason. While it's never good to lose a customer, it's clearly far better to lose a happy one than an angry one. With respect to being defensive, I would argue that the Management team at WolfNet is highly professional and rather humble. None that I know of has a need to be "right." Rather, we take feedback from our teams and do our best to make decisions that have the most positive outcome for our employees and customers. Personally, one of the reasons I enjoy working at WolfNet is that I'm constantly learning and will be the first to admit that I certainly don't know it all. That said, the entire management teams always put their best foot forward by gathering information and getting feedback before making decisions that impact others. As to trust, there is no question that we trust our people immensely. We trust them to do their jobs, do them well, and with a great sense of pride. We are constantly impressed with with incredible work ethic of our teams and are proud to be part of such a great organization. Distrust is rare and typically something that develops through certain action or inaction. Nevertheless, we always work to help our staff members to improve in all facets of their careers, which is effective to the degree that people wish to improve. Most are constantly growing, learning and moving forward. Thank you again and I hope you are finding great success in your new ventures.