World Duty Free Reviews

Updated 18 Jan 2021

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3.3
51%
Recommend to a Friend
66%
Approve of CEO
World Duty Free CEO Eugenio Andrades
Eugenio Andrades
94 Ratings
Pros
  • "Use of emporium website to receive staff discount(in 26 reviews)

  • "great to work for a fast paced ever changing enviroment(in 13 reviews)

Cons
  • "Have to be prepared to work in an airport environment i(in 16 reviews)

  • "Bad management from top to bottom(in 11 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great Team"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - H R Administrator in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at World Duty Free full-time for more than 3 years

    Pros

    Great working environment Flexibility Good work/life balance Discount on products Great people Opportunity for career development Autonomous working

    Cons

    Car park is a bus ride away (but free parking)

  2. "A good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in Gatwick, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at World Duty Free full-time for more than a year

    Pros

    - Good family atmosphere between staff & colleagues - Constant opportunities - Ever changing environment

    Cons

    - Badly micro managed - Extremely understaffed (with breaks often missed)


  3. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Heathrow, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at World Duty Free full-time

    Pros

    - Fast paced - Great team culture - Good salary, bonus and benefits

    Cons

    - Can sometimes be stuck in their ways and not willing to listen to how things should change - Very high pressure at times - Higher management not personable

  4. "Work Life"

    3.0
    • Career Opportunities
    Former Employee - Customer Assistant in London, England

    I worked at World Duty Free part-time for less than a year

    Pros

    It was a fairly easy job.

    Cons

    Management were unorganised. The job was boring.

    Continue reading
  5. "met good people and had fun"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Replenishment Associate in Heathrow, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at World Duty Free full-time for more than 5 years

    Pros

    Meet good people and had fun

    Cons

    Lack of training, progression and reward

  6. "Great"

    5.0
    Current Employee - Customer Service Assistant 

    I have been working at World Duty Free part-time

    Pros

    Very nice place to work

    Cons

    the hours to work are hard

    Continue reading
  7. "Customer"

    3.0
    Current Employee - Customer Service in Luton, East of England, England

    I have been working at World Duty Free part-time

    Pros

    Benefits are great such as discount

    Cons

    Times you have to work

  8. "Perfect job for students"

    3.0
    Former Employee - Sales Assistant in London, England

    I worked at World Duty Free part-time

    Pros

    Everyday is different when working at the airport

    Cons

    Long shifts which can get very tiring

  9. "WDF"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at World Duty Free full-time for more than a year

    Pros

    Staff sales website discounts are good

    Cons

    Pay could be better, more money incentive

  10. "Worst company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shop Manager in Gatwick, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at World Duty Free full-time for more than 8 years

    Pros

    Nice customers and very fast paced. Nice to work with some young girls Always easy to pick up You always get new girls joing Another of university students so always lucky

    Cons

    Bad management from top to bottom

Viewing 1 - 10 of 311 English Reviews