World Duty Free Reviews

Updated Nov 6, 2021

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Found 377 of over 408 reviews

3.4
50%
Recommend to a Friend
65%
Approve of CEO
World Duty Free CEO Eugenio Andrades
Eugenio Andrades
118 Ratings
Pros
  • "Use of emporium website to receive staff discount(in 26 reviews)

  • "great to work for a fast paced ever changing enviroment(in 14 reviews)

  • Cons
  • "Have to be prepared to work in an airport environment i(in 16 reviews)

  • "bad management and lots of gossip(in 11 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 10 years

      Fantastic company

      Aug 19, 2021 - Anonymous Employee in Stansted, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Have met some amazing people who are now lifelong friends No two days are the same Great discounts on products

      Cons

      There aren’t any cons that I can think off. There are opportunities to learn and grow in any role if you have the drive to do so All levels of management are helpful and friendly

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    2. 2.0
      Current Employee, more than 5 years

      Better jobs else where

      Nov 6, 2021 - Customer Service Assistant in Birmingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Its just a job, thats it

      Cons

      Underpaid, management make up rules to suit and as they go along

      Continue reading
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    3. 3.0
      Former Employee

      Good

      Oct 25, 2021 - Customer Service Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good discounts on aftershaves and perfumes

      Cons

      Early shift is a 4am start

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    4. 3.0
      Current Employee, more than 3 years

      Fine Part time, wouldnt do full time

      Oct 20, 2021 - Customer Service Associate in Edinburgh, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good breaks, slightly better than average pay, discounts can be handy for christmas

      Cons

      shifts can be very slow if no flights, never allowed to sit down, always have to be 'busy' even if theres nothing to do

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    5. 4.0
      Former Employee, less than 1 year

      Nice place to work

      Oct 1, 2021 - Customer Advisor in Belfast, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Accommodating to study commitments when working part time during third level education.

      Cons

      Airport procedures take a little getting used to.

      Continue reading
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    6. 2.0
      Current Employee, more than 3 years

      Working at WDF

      Oct 2, 2021 - Business Manager in Heathrow, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Meeting all sorts of people and learning about new cultures

      Cons

      No communication with the staff, some managers are arogant, they don’t say hello

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      1 person found this review helpful
    7. 3.0
      Current Employee, more than 3 years

      No career path

      Sep 28, 2021 - CSA - Customer Service Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discounted fragrances and make up as staff get 40% discount on high street prices .

      Cons

      Poor management skills , no career long term , no way to move up the ladder . Very clicky with religious groups who are favoured to promote a ethnic work team .

      Continue reading
      1 person found this review helpful
    8. 4.0
      Former Employee, more than 1 year

      Great environment

      Sep 2, 2021 - Customer Service 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lovely people, online staff discounts

      Cons

      Pay, they pay the normal Minimum wage

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    9. 2.0
      Former Employee, more than 1 year

      Poor managers

      Sep 15, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Interesting business to work in

      Cons

      Poor skills in the teams and no accountability

      1 person found this review helpful
    10. 3.0
      Former Employee

      5/10

      Sep 13, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay Good benefits and rewards

      Cons

      Poor management Early hours that cannot be changed

      1 person found this review helpful
    Viewing 1 - 10 of 377 Reviews

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