WorldRemit Reviews | Glassdoor.co.uk

WorldRemit Reviews

Updated 1 Nov 2019

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2.8
43%
Recommend to a Friend
14%
Approve of CEO
WorldRemit CEO Breon Corcoran (no image)
Breon Corcoran
8 Ratings
Pros
  • "nice office, free breakfast, easy job(in 9 reviews)

  • "The purpose of the company is second to none - helping migrants send money to their families(in 8 reviews)

Cons
More Pros and Cons
  1. "Ambitious Company. Expect Change. Expect Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WorldRemit full-time for more than 3 years

    Pros

    * High growth - engineering team has a lot of new headcount * Ambitious plans - lots of effort being put in to modernise the platform and use the latest tech - docker, k8s etc. * Really high engagement with customers, good mission - helping migrants to send money home for healthcare, housing, education etc. * Relaxed office, friendly people

    Cons

    * A lot going on, change in structure and projects * Some part of the stack are quite old now, there's projects to tackle them but they will take some time

    Advice to Management

    * Do less, better. There are a lot of projects going on which has overhead in coordination and management. * Build bridges between offices - it's hard to keep culture and grow when there are multiple offices involved.

    WorldRemit2019-08-30
  2. Helpful (2)

    "."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at WorldRemit full-time for more than 3 years

    Pros

    The purpose of the company is second to none - helping migrants send money to their families .

    Cons

    Culture could be much better

    Advice to Management

    Change the culture to a very significant extent

    WorldRemit2019-11-01
  3. "Improving but slowly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Devops Engineer in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at WorldRemit full-time for less than a year

    Pros

    Diverse workplace where people really do want to make a product that works for users. Nice office. New tech stack is moving in the right direction. Management are trying to change and improve.

    Cons

    Previous poor management. A lot has change in the last year and this process has not been handled well. A large number of engineers have been off-shored to Krakow. There is a definite cultural split between senior management and more junior staff.

    Advice to Management

    Spend more time thinking actually how plans will be actioned end to end. Break down large changes into more smaller pieces with clearer checks on progress more frequently. Take time to celebrate wins more often with employees of all levels.

    WorldRemit2019-08-31
  4. "Good product, nice people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in London, England
    Recommends

    I have been working at WorldRemit full-time for more than a year

    Pros

    Aim of the company and product is great People are nice Great office Great location

    Cons

    Krakow office should be better organized. Communication should be improved.

    Advice to Management

    Management's decisions should be communicated better. Don't get obsessed with GitPrime stats.

    WorldRemit2019-08-20
  5. Helpful (1)

    "Toxic environment with high turnover, lack of focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at WorldRemit full-time for more than a year

    Pros

    Nice office location, flexible working

    Cons

    I joined WorldRemit because I was inspired by making a difference. But profit these days comes over people -- both customers and employees. It is a frustrating place to work as goalposts shift continuously, your title can change at the drop of a hat without input from you or consideration of your career ambitions, and emotional intelligence is sorely lacking. We recently went through a values exercise but in... principle only not in practice.

    Show More

    Advice to Management

    Pay attention to culture, invest in people's careers for the long-term -- they will be loyal to you. Consider the workload of junior and middle-management. Growing astronomically but compensation and benefits not keeping pace.

    WorldRemit2019-08-29
  6. Helpful (5)

    "Growth no matter the cost"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at WorldRemit full-time for more than a year

    Pros

    Nice Office, Central Location. Some people that still care about why the company was set up, to help people send money to their loved ones.

    Cons

    New management has come in recently and there is now no Senior leadership are aligning themselves as quickly as possible to the new management team and in essence "throwing their teams under the bus". The culture has changed drastically where by everyone is out for themselves, mainly trying to protect themselves from the redundancies. Waves of redundancies are going round but never addressed, just rumours... floating in the office that people are going. I have watched whole teams be called into a meeting room one-by-one and "let go". Reasons being given vary but are clearly not well thought out. Cost cutting is the real reason. Currently going through a project to cut all costs no matter the effect. Communication could not be worse, nothing is communicated (especially decisions that effect the whole office) information just spreads through the office like a school yard.

    Show More

    Advice to Management

    Think about what is going to be left of the business, people and culture after all this cost cutting. Seems to me like a shell of a company.

    WorldRemit2019-08-12
  7. Helpful (7)

    "Got worse over time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WorldRemit full-time for more than a year

    Pros

    I joined over a year ago and back then there was a lot of positive culture but since then I've watched the company deteriorate into what can only be described as 'carnage'. The office space is nice. The mission of the company is amazing and the good that some people are doing has to be commended!

    Cons

    Managers and 'heads of' are of an incredible sub-par level - passive (can never make a decision), manipulative (use others for their own gain), full of ego (they're always right), - and yet they still can't understand why the retention rate is so low in their teams. I would argue that makes them lacking in intelligence too. The saddest thing is, the tech world in London is very small, and reputation doesn't... last very long. Karma will bite them all back when they look for their next jobs after being made redundant (I forgot to tell you - the culture of redundancies is alive and kicking here, they come in waves and they always say it will never happen again). All the good people left early on in the year (most were made redundant). The ones that weren't good are still there.

    Show More

    Advice to Management

    Shipping off all the jobs to Poland to save money isn't going to make for great culture in London. Train ALL your managers properly, take some lessons from other startups like Monzo on how to build an effective culture. Also, stop talking about 'war' and 'battles' as if you're William the Conqueror - because you're not. Your approval rating sucks and you really need more talented people to join and fix the... mess it's been left in.

    Show More
    WorldRemit2019-08-07
  8. Helpful (3)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at WorldRemit full-time for more than 3 years

    Pros

    Great work culture with supportive senior managers. Free breakfast all day 🙃😊 lots of learning opportunities. Growing company that invests in it's people!

    Cons

    None that I can think of.

    Advice to Management

    Keep up the good work.

    WorldRemit2019-06-21
  9. Helpful (3)

    "Dysfunctional, lack of focus, poor culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WorldRemit full-time for less than a year

    Pros

    - Not much other than a nice office

    Cons

    - Management has the sole focus of raising funding rather than properly running the company - Bait and switch for roles during interviews. Role titles and job descriptions devolve after employees are hired - "Culture" consists of free breakfast and casual clothing as well as a lots of unhappy people - No accountability at any level - Overall waste of time working here. The only thing I learned was that this was... the type of company I'd never want to work for again

    Show More

    Advice to Management

    Focus on improving the company from the ground up and the funding should follow rather than focusing all time and effort on getting more funding to fix this broken company.

    WorldRemit2019-07-28
  10. Helpful (6)

    "Growth at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - QA Engineer in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at WorldRemit full-time for more than 5 years

    Pros

    The company beginned with a clear mission and the early management team were clear on that and ensure this was ate the forefront of everything that was done. The people working there will be your best support system.

    Cons

    The new management team is not communicative at all and is ready to do anything for growth rather than stability and this will be a long term damage to the reputation of the business.

    Advice to Management

    Listen to the staff members instead of looking down on them. They are the ones doing the most of the ground work and the company will benefit from their knowledge. If you get rid of the legacy, you risk of losing your foundations.

    WorldRemit2019-06-28
Found 67 reviews