Worldpay Reviews

Updated Jul 31, 2021

To filter reviews, or .

Found 1,486 of over 1,585 reviews

3.4
60%
Recommend to a Friend
75%
Approve of CEO
Worldpay CEO Gary Norcross (no image)
Gary Norcross
45 Ratings
Pros
  • "Interesting and diverse projects; Autonomy; great visibility; great work-life balance(in 100 reviews)

  • "Great people in the Nottingham office(in 70 reviews)

  • Cons
  • "Under Vantiv leadership, things were a little disconnected(in 81 reviews)

  • "infact upper management also don't want to get into the mess(in 40 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 3 years

      Excellent place but FIS acquisition has impacted the work culture

      Jul 24, 2021 - Info Security Analyst in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good place to learn and grow Flexible working Good team and work environment Abreast with tech

      Cons

      FIS acquisition has impacted the work culture Has become cost centric

      Continue reading
      Be the first to find this review helpful
    2. 1.0
      Former Employee, more than 8 years

      Would not wish on my worst enemy

      Jul 23, 2021 - Engineering Manager in Cambridge, East of England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Work / Life balance

      Cons

      Since FIS bought Worldpay and replaced our previous ways of working and senior managers, the culture has become toxic. The focus has moved from delivering excellent products to our customers and supporting our engineers, to cost-cutting and compliance. Regarding cost-cutting, the company is treating engineers so very badly in order to force them to leave and be replaced with cheap unskilled labour in India. Just a few examples (I have lots more): removing the engineers training budget, no bonuses or pay rises in 2021 (after spending ~1 Billion on dividends and share buy-backs) or not promoting or giving pay rises to our graduates after HR promised it to them when they started the graduate programme. We have a low trust environment, where teams have very little say in how to work or what technologies to use. Treating engineers like code-monkeys with different external groups of "expert" enterprise architects telling them how to do their job. This is enforced with a system of "extreme bureaucracy", with products being audited 3 or 4 times per year (as the teams in charge of them cannot be trusted). To summarise, Worldpay was a decent place to work before FIS. Right now is once of the worst places to work in UK as an engineer.

      Continue reading
      1 person found this review helpful
    3. 4.0
      Former Employee, more than 3 years

      Good place to start a career in financial crime prevention

      Jul 25, 2021 - Fraud Analyst in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good working environment created within team

      Cons

      Flexo working not available for staff without kids

      Be the first to find this review helpful
    4. 5.0
      Current Employee

      good

      Jul 22, 2021 - Senior Engineer in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      relax and fun environment to work

      Cons

      none that I can think of at the moment

      Be the first to find this review helpful
    5. 4.0
      Current Employee

      Overall good work place

      Jul 20, 2021 - Software Engineer in Cambridge, East of England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work environment, good salary and great people

      Cons

      many company changes since the FIS take over

      Be the first to find this review helpful
    6. 2.0
      Current Employee

      Good for a first job

      Jul 31, 2021 - Customer Due Diligence Analyst in Cambridge, East of England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good for a first job when you have no previous experience.

      Cons

      Large, impersonal, Global corporation. Low pay - below market rate.

      Be the first to find this review helpful
    7. 2.0
      Former Employee, more than 3 years

      Has potential but they aren't quite there

      Mar 26, 2021 - Analyst in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Big nice office full of nice people, won't get this benefit from home though. It will probably look good on your CV. Mouldy fruit every Friday.

      Cons

      Underpaid for the work you have to do, long hours. Try negotiate yourself a higher price, they are so tight with it because they are a profit maximising corporate machine, do not forget that. Management is very poor. Line managers were all nice enough but didn't have much power, managers above that had power but didn't understand the employees or seem to do much work, absolutely loved a pointless meeting though. Don't worry about what your job description says, it won't be what you're doing day to day. The tasks are so monotonous too. Your chances of progression are very slim, there's one manager & one team leader to about 20 people. People who had worked there 10+ years were just being promoted into team leader roles, I'm not sure what the pay rise was but they were nice people so I'd probably guess they were pressured into taking a £0 rise (speculating). You're just another cog in a corporate system unfortunately. People doing the same jobs on different wages in the same teams.

      Continue reading
      Be the first to find this review helpful
    8. 4.0
      Current Employee, more than 1 year

      Great Company

      Jul 13, 2021 - Strategy Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great People and top environment

      Cons

      None that I can think of

      Be the first to find this review helpful
    9. 5.0
      Former Employee, more than 3 years

      Wonderful work place

      Jun 29, 2021 - Tax Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team and great environment

      Cons

      Lots of change (which can be a positive too)

      Be the first to find this review helpful
    10. 3.0
      Former Employee, more than 8 years

      Its Ok

      May 10, 2021 - Customer Services Team Manager in Gateshead, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company has invested a lot of time and money into new systems to try and replace ancient systems from previous owners. Some really friendly staff at entry level and good team sprite.

      Cons

      Staff heavily managed on productivity which means staff often looking over their shoulders if they have a bad month productivity wise. Some of the lower level managers either have no people skills or no knowledge of what their team actually does so are not effective leaders. Senior managers ask staff what will make work better in surveys but then focus on the most basic fixes that have little effect on overall morale, they seem unable/unwilling to tackle the high priority issues.

      Continue reading
      Be the first to find this review helpful
    Viewing 1 - 10 of 1,486 Reviews

    Popular Careers with Worldpay Job Seekers

    JobsSalariesInterviews

    Work at Worldpay? Share Your Experiences

    Worldpay logo
    or