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Worldpay Reviews

Updated 12 October 2017
444 reviews

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2.9
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Worldpay CEO Philip Jansen
Philip Jansen
166 Ratings

444 Employee Reviews

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Pros
Cons
  • upper management not obviously concerned with thoughts or concerns of workers (in 18 reviews)

  • Really bad senior management in some cases are just dishonest with no values or morals (in 17 reviews)

More Pros and Cons

  1. Helpful (3)

    "Why I love working for worldpay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Worldpay full-time (More than a year)

    Pros

    The people - in a fast paced and changing environment there are a lot of people still working at the Manchester site that have been there since it first opened. The majority of people I've got to know here are hard working, passionate and proud of what they do and where they work. I've been with the company not quite a year and have found so many staff here to be friendly and happy to help

    The environment - it's a great office in a great location. Yes we do have free tea and coffee but there's more to our site than just that. I think there's a real family spirt here, with great social events and reward and recognition. Its definitely one of the best offices I've ever worked in.

    The Management Team - from what I see we have a senior management team who genuinely care about the centre and it's staff. I'm sure they would want to spend more time with every team if they could and I know we would really value that, but we're going through a big period of change so that's not always going to be possible. Myself and some colleagues have been able to approach a number of them with feedback or issues and we've always been heard. There seems to be a lot of loyalty towards the Senior Management team so they must be doing something right

    Cons

    We're going through massive change at the moment as our company is merging with an American company. A lot of people seem really excited about this, but not everyone is great with change or has ever experienced it, so it's only natural some people might be worried about it.

    The technology! (But I'm not going to say too much about this as thankfully we're going through change and some of this will be looked at)


  2. Helpful (5)

    "Depends on the team you join"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manchester, England
    Former Employee - Anonymous Employee in Manchester, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Worldpay full-time (More than 3 years)

    Pros

    Benefits
    Tea and coffee provided
    Good shift; 8-4.

    Cons

    Bullying.
    No lunch hour; bad Management and the number of people wanting to leave without them being replenished just as fast causes this.

    Advice to Management

    Head of Departments; dont listen to your Managers. Listen to the employees beneath them.


  3. Helpful (1)

    "Customer Service"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Worldpay full-time

    Pros

    Good range of employee benefits

    Cons

    Lack of flexibility in working hours


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Great vision but some poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Worldpay full-time (More than 5 years)

    Pros

    Industry leading and innovative company that has an engineering led ambition in the Payment industry.
    Some very talented people and some great opportunities to develop skills / experience.

    Cons

    Some very inexperienced and incapable managers in the Senior Leadership Team.
    Limited personal development opportunities and career growth.
    Salaries are not in line with industry pay scales unfortunately.

    Advice to Management

    Look after your people by ensuring that have sound development plans and salaries to match or ideally exceed industry standards


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Worldpay full-time

    Pros

    Culture, great products, good basic and value account, can earn a lot

    Cons

    Lots of change, never lets up


  7. Helpful (1)

    "not a secure job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Worldpay full-time (More than a year)

    Pros

    dress down everyday, monday to friday

    Cons

    hard to hit targets, no incentives anymore


  8. "Terrible recruitment style"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Worldpay full-time

    Pros

    Friendly welcome, parking onsite, friendly people, challenging working environment, okay location, opportunities to be promoted, not much arrogance in higher management

    Cons

    Terrible recruitment style. I went for an interview and was told I would find out soon. I made 5 calls with the recruitment team and each time was promised a call back and to find the result out soon. I never found out. Awful lack of respect.

    Advice to Management

    Review your recruitment program. Respect applicants with clear comms on outcomes. Bad news travels fast. You have put people off.


  9. Helpful (11)

    "Dog Eat Dog"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Worldpay full-time

    Pros

    Reasonable salary .... errr ... thats it

    Cons

    Agressive staff
    Unreasonable demands
    Hire and fire

    Advice to Management

    Why bother - they won't listen


  10. "Nice place for graduates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Relaxed environment, flexble working hours

    Cons

    Office is rusty and old fashioned, projects are slow


  11. "Great Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Worldpay part-time (More than 5 years)

    Pros

    Excellent benefits and reward package. The London office is friendly and the people are very helpful. Flexible with working from home. Great home/work life balance. Senior management keep you informed of what going on in the business.

    Cons

    I see that managers from other areas of the business don't always have a great communication skills, mainly in Nottingham.

    Advice to Management

    Share your knowledge of basic managers processes when promoting team members. What you don't tell them they don't know!


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