Worldpay Reviews | Glassdoor.co.uk

Worldpay Reviews

Updated 20 January 2019
625 reviews

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3.0
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Worldpay CEO Philip Jansen
Philip Jansen
240 Ratings

Employee Reviews

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  1. "Excellent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Worldpay full-time (More than a year)

    Pros

    Great people to work with

    Cons

    Vantiv ‘merger’ created uncertainty


  2. Helpful (1)

    "Slow & Legacy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in London, England
    Former Employee - Software Engineer in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Worldpay full-time (Less than a year)

    Pros

    - nice office in heart of London City
    - the salary structure is very flexible giving you the option to take some additional perks, or just additional cash
    - you are surrounded by very nice people to work with (depends on department you're in I guess since Worldpay is quite huge even in London office)
    - there is a lot of emphasis on doing the right things (e.g. test driven development)
    - some higher than average degree of transparency

    Cons

    - it's impossible to not be surrounded by a ton of legacy software and legacy platforms you have to work with on a daily basis
    - even some of the newer architecture components are legacy
    - the release cycle of products and projects is extremely slow (some of the slowest I've seen in my career).
    - some agile-wannabe initiatives, but which instead of adding real value are a waste of everyone's time
    - you can be part of a team doing software development or you can be part of a team doing 100% maintenance

    Advice to Management

    Instead of spending 5 days planning the next agile/offsite day and then 5 more days documenting it, spend more time on actual real life projects.

  3. Helpful (3)

    "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Worldpay full-time (More than 3 years)

    Pros

    The people. That is it.

    Cons

    Management team an embarrassment . If you're not in the clique there is no opportunity for progression . Bully boy tactics. Toxic environment. Demoralising.

    Advice to Management

    No point. Despite the engagement surveys detailing staff disgruntlement nothing changes.


  4. Helpful (2)

    "Bullies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Worldpay full-time (More than 5 years)

    Pros

    Salary is reasonable and they pay a good bonus

    Cons

    Dog eat dog, management are bullies and staff are just cogs in a machine to be replaced if they step out of line.

    Advice to Management

    1974 called they want their management philosophy back


  5. "Director, Change Delivery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Positive Outlook
    Approves of CEO

    I worked at Worldpay full-time (More than a year)

    Pros

    Flight of foot organisation, inspirational CEO

    Cons

    I could not see any bad aspects - excellent employer


  6. Helpful (1)

    "Satisfactory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Worldpay full-time

    Pros

    Flexible working and nice people most of the time.

    Cons

    Massively undervalued with new structure

    Advice to Management

    Keep and reward your good employees and ensure lazy staff are managed correctly so it's fair workload!


  7. "good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good employer. Good teams and environment

    Cons

    none. good environment, low pressure

  8. Helpful (3)

    "Would not recommend to a friend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data in London, England
    Former Employee - Data in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Worldpay full-time (More than a year)

    Pros

    Very good work life balance.
    Choice for working from home for up to two days a week as they have a shortage of desks.
    We hardly have any deadlines - which can be a very bad point too.

    Cons

    Toxic working environment.
    Teams do not collaborate coherently.
    Even within the team, there is a sense of fragmentation and divide.
    Most projects are not challenging enough and does not help with your technical developments.
    There has a been a very long period of time where my colleagues are I were running out of projects to do and were not told about future projects. It was particularly frustrating when we couldn't even propose our own projects.


  9. Helpful (2)

    "Great people, outmoded attitude to reward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Writer in Cambridge, East of England, England
    Current Employee - Senior Technical Writer in Cambridge, East of England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Worldpay full-time (More than 5 years)

    Pros

    - The people 'on the ground'. They're fun, bright, and super-supportive. Best I've worked with so far.
    - The work is a lot of chaotic, fun challenge (if you like that sort of thing!)

    Cons

    - Reward for excellence is promised but not delivered - unless you're a gifted salesperson. Example: I had 2 promotions, great performance reviews every year and almost nothing to show for it in terms of pay increase, except lame, patronising excuses. For a company doing so unbelievably well this is totally unacceptable, and the reason I'm leaving.
    - The internal staff network is poor, slow, grinds you down and does not support any form of specialised software.

    Advice to Management

    Actively seek out those who go the extra mile and reward them, instead of being horrendously stingy when it comes to pay, and 'trying it on' with lame 1980's politics.


  10. "Good place to work, some areas for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Lead in Manchester City Centre, England
    Current Employee - Project Lead in Manchester City Centre, England

    I have been working at Worldpay full-time (More than 5 years)

    Pros

    Great location in Manchester with outgoing people working there. Good social scene with colleagues. Hard work but good opportunities to gain experience in new areas.

    Cons

    Progression very limited in recent years following company floatation and subsequent merger. Lack of planning was an issue in my team that made working life difficult (not the case in wider business).

    Advice to Management

    Build a clear development/progression path for employees and start rewarding worthy internal candidates with promotions rather than filling vacancies with external candidates. Promote based on merit rather than 'who you know'. Ensure consistency between all teams with regards to support available.