Worldpay Reviews | Glassdoor.co.uk

Worldpay Reviews

Updated 14 July 2018
549 reviews

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2.9
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Worldpay CEO Philip Jansen
Philip Jansen
216 Ratings

549 Employee Reviews

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Pros
  • "Work life balance is great in the RM role" (in 28 reviews)

  • "Really, really great people across all sites, industry leading opportunities to work on and leaders supportive of good ideas" (in 36 reviews)

Cons
  • "not a real career opportunity unless you start out in upper management" (in 21 reviews)

  • "not a lot of communication between senior management and regional managers" (in 19 reviews)

More Pros and Cons

  1. "Good company - flexible work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insight Analyst in Gateshead, England
    Current Employee - Insight Analyst in Gateshead, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Worldpay (More than a year)

    Pros

    -Focus on people
    -Interesting work
    -Flexible working
    -Clear business strategy

    Cons

    -Can be long hours, but nothing unexpected


  2. "Graduate Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Cambridge, East of England, England
    Current Employee - Software Developer in Cambridge, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Worldpay full-time (Less than a year)

    Pros

    Personal Development Program for graduates

    Cons

    Outside of london located in cambridge

  3. "Senior Test Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Worldpay full-time (Less than a year)

    Pros

    Opportunity to understand Payments domain/ cards domain.

    Cons

    Too many things are aligned but not managed.


  4. "Could be a great company if management was better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director in London, England
    Former Employee - Account Director in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Worldpay (More than a year)

    Pros

    Flexible working (although also a con because not able to switch off)
    Good benefits package
    Nice friendly colleagues

    Cons

    Lack of support for newcomers
    Not enough bodies to cover the workload
    Lack of direction
    Stressful environment
    Whilst benefits can be good the basic salary is not competitive with the market

    Advice to Management

    Hire more people to share the workload and create a new joiners training programme for the individual roles - put a strong buddy system in place to ensure enough support. Help stressed employees by listening and making relevant changes to have workers who enjoy their jobs.


  5. "Interesting place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Worldpay full-time (More than 3 years)

    Pros

    Flexible working hours and location
    Interesting projects
    Great people
    Great place to build experience

    Cons

    Too many managers, not enough people to do the work

    Advice to Management

    Listen to your people


  6. "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in London, England
    Current Employee - Sales Director in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Worldpay full-time (More than 3 years)

    Pros

    Training, Product, Get it done right

    Cons

    Things can change quite slowly sometimes


  7. Helpful (1)

    "Support Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Worldpay full-time

    Pros

    Good name in payment domain

    Cons

    very badly managed, wrongly set expectation, full of politics, they did not make any right use of the skills

  8. Helpful (1)

    "Disorganisation and unqualified people to lead (on tech roles too)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Mobile Developer
    Former Employee - Senior Mobile Developer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Worldpay full-time (Less than a year)

    Pros

    7 working hours
    Working flexibility
    Salary is good
    Met good friends (like everywhere else)
    Team in Cambridge is good (great people)

    Cons

    HR absolutely absent (23days to reply mail about my contract)
    After a month of being hired and working, they said they were sorry but my contract was wrong -> salary decreased (happened to other colleagues of mine, the same)
    Some Tech leaders absolutely unqualified and unskilled: pretend to know more than skilled developers, and don't let them do their job at best
    No one seems to have a precise role in the team, high confusion
    Nothing to learn: all the proposed improvements are discarded by a tech leader (who think to knows tech related stuff, but do not)
    Everyone is being hired, as long as his job title matches the requirement -> really unqualified people, which bring down who really has great knowledge. Impossible to work in team with highly mediocre ppl.
    They don't care about code quality/structure of the project, but just to deliver somehow the next release -> create lot of confusion.
    Got my pass after more than 2 months I started to work (should be on the 1st day), and got to sign in/out everyday like a normal guest!

    Advice to Management

    Stop hire everyone, but accept only who has good knowledge.
    Hire HR people, as that section is absolutely absent
    Value more the people with real knowledge, and listen to them


  9. "Awful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tele Sales Executive in Harrogate, England
    Former Employee - Tele Sales Executive in Harrogate, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Worldpay full-time (More than a year)

    Pros

    None that I can think of. Just awful.

    Cons

    Arrogant sales team.
    Unrealistic targets vs compliance requirements.
    No real focus.

    Advice to Management

    Look at compliance issues - people are being conned.
    Keep bullish Managers in check.


  10. Helpful (2)

    "Project Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Worldpay full-time (More than 10 years)

    Pros

    Great benefits although costly for medical coverage. Wonderful people to work with.

    Cons

    Management looks out for each other, very clickish. They always land in a better position and there's always funds for their promotions and "client entertainment", and management meetings that for some reason need to take place outside of the US at 5* resorts. Unfortunately when merit time comes around for the rest of us, there never seems to be enough over and above the bare min and a couple of times nothing at all "due to the economy".


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