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    Worldpay Reviews

    Updated 14 July 2018
    549 reviews

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    2.9
    StarStarStarStarStar
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    Recommend to a friend
    Approve of CEO
    Worldpay CEO Philip Jansen
    Philip Jansen
    216 Ratings

    549 Employee Reviews

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    Pros

    • "Work life balance is great in the RM role" (in 28 reviews)

    • "Really, really great people across all sites, industry leading opportunities to work on and leaders supportive of good ideas" (in 36 reviews)

    Cons

    • "not a real career opportunity unless you start out in upper management" (in 21 reviews)

    • "not a lot of communication between senior management and regional managers" (in 19 reviews)

    More Pros and Cons

    1. "Good company - flexible work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Insight Analyst in Gateshead, England
      Current Employee - Insight Analyst in Gateshead, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Worldpay (More than a year)

      Pros

      -Focus on people
      -Interesting work
      -Flexible working
      -Clear business strategy

      Cons

      -Can be long hours, but nothing unexpected

    2. "Graduate Technology"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Software Developer in Cambridge, East of England, England
      Current Employee - Software Developer in Cambridge, East of England, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Worldpay full-time (Less than a year)

      Pros

      Personal Development Program for graduates

      Cons

      Outside of london located in cambridge

      3. Join the Worldpay team
      See Our Latest Jobs

    3. "Senior Test Engineer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in London, England
      Current Employee - Anonymous Employee in London, England

      I have been working at Worldpay full-time (Less than a year)

      Pros

      Opportunity to understand Payments domain/ cards domain.

      Cons

      Too many things are aligned but not managed.

    4. "Could be a great company if management was better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Account Director in London, England
      Former Employee - Account Director in London, England
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at Worldpay (More than a year)

      Pros

      Flexible working (although also a con because not able to switch off)
      Good benefits package
      Nice friendly colleagues

      Cons

      Lack of support for newcomers
      Not enough bodies to cover the workload
      Lack of direction
      Stressful environment
      Whilst benefits can be good the basic salary is not competitive with the market

      Advice to Management

      Hire more people to share the workload and create a new joiners training programme for the individual roles - put a strong buddy system in place to ensure enough support. Help stressed employees by listening and making relevant changes to have workers who enjoy their jobs.

    5. "Interesting place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in London, England
      Former Employee - Anonymous Employee in London, England

      I worked at Worldpay full-time (More than 3 years)

      Pros

      Flexible working hours and location
      Interesting projects
      Great people
      Great place to build experience

      Cons

      Too many managers, not enough people to do the work

      Advice to Management

      Listen to your people

    6. "Fantastic Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Director in London, England
      Current Employee - Sales Director in London, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Worldpay full-time (More than 3 years)

      Pros

      Training, Product, Get it done right

      Cons

      Things can change quite slowly sometimes

    7. Helpful (1)

      "Support Analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Worldpay full-time

      Pros

      Good name in payment domain

      Cons

      very badly managed, wrongly set expectation, full of politics, they did not make any right use of the skills

    8. Helpful (1)

      "Disorganisation and unqualified people to lead (on tech roles too)"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Mobile Developer
      Former Employee - Senior Mobile Developer
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Worldpay full-time (Less than a year)

      Pros

      7 working hours
      Working flexibility
      Salary is good
      Met good friends (like everywhere else)
      Team in Cambridge is good (great people)

      Cons

      HR absolutely absent (23days to reply mail about my contract)
      After a month of being hired and working, they said they were sorry but my contract was wrong -> salary decreased (happened to other colleagues of mine, the same)
      Some Tech leaders absolutely unqualified and unskilled: pretend to know more than skilled developers, and don't let them do their job at best
      No one seems to have a precise role in the team, high confusion
      Nothing to learn: all the proposed improvements are discarded by a tech leader (who think to knows tech related stuff, but do not)
      Everyone is being hired, as long as his job title matches the requirement -> really unqualified people, which bring down who really has great knowledge. Impossible to work in team with highly mediocre ppl.
      They don't care about code quality/structure of the project, but just to deliver somehow the next release -> create lot of confusion.
      Got my pass after more than 2 months I started to work (should be on the 1st day), and got to sign in/out everyday like a normal guest!

      Advice to Management

      Stop hire everyone, but accept only who has good knowledge.
      Hire HR people, as that section is absolutely absent
      Value more the people with real knowledge, and listen to them

    9. "Awful place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Tele Sales Executive in Harrogate, England
      Former Employee - Tele Sales Executive in Harrogate, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Worldpay full-time (More than a year)

      Pros

      None that I can think of. Just awful.

      Cons

      Arrogant sales team.
      Unrealistic targets vs compliance requirements.
      No real focus.

      Advice to Management

      Look at compliance issues - people are being conned.
      Keep bullish Managers in check.

    10. Helpful (2)

      "Project Coordinator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in London, England
      Former Employee - Anonymous Employee in London, England
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Worldpay full-time (More than 10 years)

      Pros

      Great benefits although costly for medical coverage. Wonderful people to work with.

      Cons

      Management looks out for each other, very clickish. They always land in a better position and there's always funds for their promotions and "client entertainment", and management meetings that for some reason need to take place outside of the US at 5* resorts. Unfortunately when merit time comes around for the rest of us, there never seems to be enough over and above the bare min and a couple of times nothing at all "due to the economy".

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