Worldpay Reviews

Pros

Very good place to learn and grow Flexible working Good team and work environment Abreast with tech

Cons

FIS acquisition has impacted the work culture Has become cost centric

Pros

Good Work / Life balance

Cons

Since FIS bought Worldpay and replaced our previous ways of working and senior managers, the culture has become toxic. The focus has moved from delivering excellent products to our customers and supporting our engineers, to cost-cutting and compliance. Regarding cost-cutting, the company is treating engineers so very badly in order to force them to leave and be replaced with cheap unskilled labour in India. Just a few examples (I have lots more): removing the engineers training budget, no bonuses or pay rises in 2021 (after spending ~1 Billion on dividends and share buy-backs) or not promoting or giving pay rises to our graduates after HR promised it to them when they started the graduate programme. We have a low trust environment, where teams have very little say in how to work or what technologies to use. Treating engineers like code-monkeys with different external groups of "expert" enterprise architects telling them how to do their job. This is enforced with a system of "extreme bureaucracy", with products being audited 3 or 4 times per year (as the teams in charge of them cannot be trusted). To summarise, Worldpay was a decent place to work before FIS. Right now is once of the worst places to work in UK as an engineer.

Pros

Big nice office full of nice people, won't get this benefit from home though. It will probably look good on your CV. Mouldy fruit every Friday.

Cons

Underpaid for the work you have to do, long hours. Try negotiate yourself a higher price, they are so tight with it because they are a profit maximising corporate machine, do not forget that. Management is very poor. Line managers were all nice enough but didn't have much power, managers above that had power but didn't understand the employees or seem to do much work, absolutely loved a pointless meeting though. Don't worry about what your job description says, it won't be what you're doing day to day. The tasks are so monotonous too. Your chances of progression are very slim, there's one manager & one team leader to about 20 people. People who had worked there 10+ years were just being promoted into team leader roles, I'm not sure what the pay rise was but they were nice people so I'd probably guess they were pressured into taking a £0 rise (speculating). You're just another cog in a corporate system unfortunately. People doing the same jobs on different wages in the same teams.

Pros

Company has invested a lot of time and money into new systems to try and replace ancient systems from previous owners. Some really friendly staff at entry level and good team sprite.

Cons

Staff heavily managed on productivity which means staff often looking over their shoulders if they have a bad month productivity wise. Some of the lower level managers either have no people skills or no knowledge of what their team actually does so are not effective leaders. Senior managers ask staff what will make work better in surveys but then focus on the most basic fixes that have little effect on overall morale, they seem unable/unwilling to tackle the high priority issues.