Worldpay Reviews | Glassdoor.co.uk

Worldpay Reviews

Updated 20 Feb 2020

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3.3
58%
Recommend to a Friend
74%
Approve of CEO
Worldpay CEO Philip Jansen
Philip Jansen
304 Ratings
Pros
  • "Work-life balance is great, they help work around you and your priorities(in 58 reviews)

  • "Great people in the Nottingham office(in 55 reviews)

Cons
  • "infact upper management also don't want to get into the mess(in 26 reviews)

  • "Senior management very wasteful of budgets, leaving little left over for training/other vital resources(in 24 reviews)

More Pros and Cons
  1. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commission Tech in London, England

    I have been working at Worldpay full-time for more than a year

    Pros

    Atmosphere, culture, people, ability to have an impact

    Cons

    Recent numerous acquisitions have been challenging and constant change impacting delivery

    Worldpay2020-02-02
  2. "Great place to work, different culture post-FIS acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Information Security Analyst in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Worldpay full-time for more than 3 years

    Pros

    Talented colleagues, supportive management, well paid, great benefits model.

    Cons

    Culture changed since FIS took over, less like a start-up agile fintech, more like a large bank or financial service.

    Worldpay2020-02-18
  3. "Good comp, slow pace"

    StarStarStarStarStar
    Current Employee - Software Engineer 

    I have been working at Worldpay full-time

    Pros

    Good compensation and work life balance

    Cons

    Micromanagement, slow pacing and legacy tech

    Worldpay2020-02-20
  4. "Human Resources Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Worldpay full-time for more than a year

    Pros

    Work-life balance is great, they help work around you and your priorities

    Cons

    After a couple of years, nothing really changed and I slowly started to become bored

    Worldpay2020-01-30
  5. "Great place"

    StarStarStarStarStar
    Current Employee - Network Engineer 

    I have been working at Worldpay full-time for more than 3 years

    Pros

    Excellent people to work around with, great wfh allocation as well

    Cons

    Lack of communication between the UK and US

    Worldpay2020-01-28
  6. "Team Culture and Personal Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England

    I worked at Worldpay full-time for more than 3 years

    Pros

    Learn aspects of Payments technologies

    Cons

    1. Team culture driven by politics and racism.

    Worldpay2020-02-10
  7. "Technical Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RECONCILIATION SPECIALIST in Manchester, England
    Recommends
    Positive Outlook

    I have been working at Worldpay full-time for more than 3 years

    Pros

    Relaxed, friendly and supportive work environment.

    Cons

    None come to mind as of now.

    Worldpay2020-01-15
  8. "Sinking into a blackhole"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Worldpay full-time for more than 10 years

    Pros

    Unable to think of anything positive but location of London office near bank station.

    Cons

    No desk space No management engagement No real career prospectus unless your close with senior management. Promotion is not talent based but done on a wink and a nod. Office are untidy and ot kidding. You will struggle to see the monitor due to dust. Keyboards and mouse never work half the time.

    Continue reading
    Worldpay2020-02-14
  9. Helpful (1)

    "Not a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Gateshead, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Worldpay full-time for more than a year

    Pros

    Pension hours no weekends short days great team

    Cons

    managers lack of support terrible at keeping you up to date no parking

    Continue reading
    Worldpay2020-01-20
  10. "There are good and bad bits!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Gateshead, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Worldpay full-time for more than a year

    Pros

    The pay for what you do is decent, unless your agency, especially for the job you do. there are decent benefits that come with working there, points and rewards schemes for work and non related work.

    Cons

    Job is a customer service yet they are doing everything possible to make that impossible for you. to start the system they are now moving everyone onto still doesnt work properly, causes lots of issues, goes down or doesnt work making your life hell as they tell you not to let the customers know and to lie to them. Different departments wont take responsibility for their own mistakes and then just comes down to you to deal with it as best as you can. They ask you to offer products at a 40% rate but then you find yourself just blagging customers heads about stuff they neither want nor need just because you have to. Not meant to put customers on hold and if you do have to go back every min, how is this even helpful to you. Very few managers know enough to help you and that's even if they care, most try and fob you off to another one. Since the "merger" with FIS lots of things have changed, lots of belt tightening and moral is unsure as people are wary of jobs being lost despite them saying "at the moment there are no plans to make cuts". My advice for this job, works for a short term stop gap as the pay is good but don't be fooled by their hype of promotion as there is not much to progress to at this site.

    Continue reading
    Worldpay2020-01-05

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