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Worldpay Reviews

Updated 10 December 2017
458 reviews

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2.8
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Worldpay CEO Philip Jansen
Philip Jansen
173 Ratings

458 Employee Reviews

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Pros
  • Good work life balance with working from home encouraged (in 25 reviews)

  • I do work from home at least once a week (in 16 reviews)

Cons
  • upper management not obviously concerned with thoughts or concerns of workers (in 18 reviews)

  • Really bad senior management in some cases are just dishonest with no values or morals (in 17 reviews)

More Pros and Cons

  1. "Friendly environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Software Engineer in Cambridge, East of England, England
    Former Employee - Junior Software Engineer in Cambridge, East of England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Worldpay full-time (More than a year)

    Pros

    Colleagues are really helpful and always ready to step in if you need help.

    Cons

    Some of the procedures are really slow

    Advice to Management

    Please try to simplify things.


  2. "Ambitious, fast moving, challenging organisation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Manager in London, England
    Former Employee - Programmer Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Worldpay full-time (More than 3 years)

    Pros

    Loads of ambition to do great things
    Lots of great people who are willing to help

    Cons

    Some parts are too slow moving to really help
    Immature processes but too big to cope with that - stuff can get stuck

    Advice to Management

    Keep clearing out the slow moving processes and legacy banking attitudes


  3. "Marketing Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Director in London, England
    Current Employee - Marketing Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Worldpay full-time

    Pros

    Great team work, Great company.
    I love the culture.

    Cons

    Nothing much. It's a great place to wok

    Advice to Management

    I love working here


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (5)

    "Why I love working for worldpay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Worldpay full-time (More than a year)

    Pros

    The people - in a fast paced and changing environment there are a lot of people still working at the Manchester site that have been there since it first opened. The majority of people I've got to know here are hard working, passionate and proud of what they do and where they work. I've been with the company not quite a year and have found so many staff here to be friendly and happy to help

    The environment - it's a great office in a great location. Yes we do have free tea and coffee but there's more to our site than just that. I think there's a real family spirt here, with great social events and reward and recognition. Its definitely one of the best offices I've ever worked in.

    The Management Team - from what I see we have a senior management team who genuinely care about the centre and it's staff. I'm sure they would want to spend more time with every team if they could and I know we would really value that, but we're going through a big period of change so that's not always going to be possible. Myself and some colleagues have been able to approach a number of them with feedback or issues and we've always been heard. There seems to be a lot of loyalty towards the Senior Management team so they must be doing something right

    Cons

    We're going through massive change at the moment as our company is merging with an American company. A lot of people seem really excited about this, but not everyone is great with change or has ever experienced it, so it's only natural some people might be worried about it.

    The technology! (But I'm not going to say too much about this as thankfully we're going through change and some of this will be looked at)


  6. Helpful (6)

    "Depends on the team you join"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manchester, England
    Former Employee - Anonymous Employee in Manchester, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Worldpay full-time (More than 3 years)

    Pros

    Benefits
    Tea and coffee provided
    Good shift; 8-4.

    Cons

    Bullying.
    No lunch hour; bad Management and the number of people wanting to leave without them being replenished just as fast causes this.

    Advice to Management

    Head of Departments; dont listen to your Managers. Listen to the employees beneath them.


  7. Helpful (2)

    "Customer Service"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Worldpay full-time

    Pros

    Good range of employee benefits

    Cons

    Lack of flexibility in working hours


  8. Helpful (2)

    "Great vision but some poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Worldpay full-time (More than 5 years)

    Pros

    Industry leading and innovative company that has an engineering led ambition in the Payment industry.
    Some very talented people and some great opportunities to develop skills / experience.

    Cons

    Some very inexperienced and incapable managers in the Senior Leadership Team.
    Limited personal development opportunities and career growth.
    Salaries are not in line with industry pay scales unfortunately.

    Advice to Management

    Look after your people by ensuring that have sound development plans and salaries to match or ideally exceed industry standards


  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Worldpay full-time

    Pros

    Culture, great products, good basic and value account, can earn a lot

    Cons

    Lots of change, never lets up


  10. Helpful (1)

    "not a secure job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Worldpay full-time (More than a year)

    Pros

    dress down everyday, monday to friday

    Cons

    hard to hit targets, no incentives anymore


  11. "Terrible recruitment style"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Worldpay full-time

    Pros

    Friendly welcome, parking onsite, friendly people, challenging working environment, okay location, opportunities to be promoted, not much arrogance in higher management

    Cons

    Terrible recruitment style. I went for an interview and was told I would find out soon. I made 5 calls with the recruitment team and each time was promised a call back and to find the result out soon. I never found out. Awful lack of respect.

    Advice to Management

    Review your recruitment program. Respect applicants with clear comms on outcomes. Bad news travels fast. You have put people off.

    Worldpay Response

    18 Oct 2017 – Talent Management

    Hi there,

    Thank you for your comments. We're surprised and sorry to learn you had such a poor time moving through your interview process. We work hard to get things right. In this instance we've... More


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