Worldpay Reviews | Glassdoor.co.uk

Worldpay Reviews

Updated 12 November 2018
599 reviews

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3.0
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Worldpay CEO Philip Jansen
Philip Jansen
231 Ratings

599 Employee Reviews

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Pros
Cons
  • "not a real career opportunity unless you start out in upper management" (in 22 reviews)

  • "not a lot of communication between senior management and regional managers" (in 20 reviews)

More Pros and Cons

  1. "Excellent place to work 👍"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Cambridge, East of England, England
    Current Employee - Senior Software Engineer in Cambridge, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Worldpay full-time (More than 3 years)

    Pros

    * Play pool with some great people and a decent coffee in the morning
    * Super friendly and helpful management
    * Department leaders which genuinely, actually care about me (not just me, they take the time to get to know everyone under them - really great people)
    * Great flexible working options (currently working 4 days/week, 9-4)
    * Very respectable maternity/paternity/shared parental pay
    * Good career prospects - management are interested in helping you get where you want to go, not to hold you back or push you somewhere you don't want to go
    * Projects are generally fun, real world and widely used by many customers
    * Personal development time
    * Teams are highly talented and get lots of good work done
    * Good banter
    * Shiny new MacBook pro

    Cons

    I suppose my office (Cambridge) is a bit outdated at the moment, but there's a brand spanking shiny new one halfway built already right next door.

    Advice to Management

    Keep doing what you're doing in my department 🙂


  2. Helpful (1)

    "Great people, outmoded attitude to reward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Writer in Cambridge, East of England, England
    Current Employee - Senior Technical Writer in Cambridge, East of England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Worldpay full-time (More than 5 years)

    Pros

    - The people 'on the ground'. They're fun, bright, and super-supportive. Best I've worked with so far.
    - The work is a lot of chaotic, fun challenge (if you like that sort of thing!)

    Cons

    - Reward for excellence is promised but not delivered - unless you're a gifted salesperson. Example: I had 2 promotions, great performance reviews every year and almost nothing to show for it in terms of pay increase, except lame, patronising excuses. For a company doing so unbelievably well this is totally unacceptable, and the reason I'm leaving.
    - The internal staff network is poor, slow, grinds you down and does not support any form of specialised software.

    Advice to Management

    Actively seek out those who go the extra mile and reward them, instead of being horrendously stingy when it comes to pay, and 'trying it on' with lame 1980's politics.

  3. "Good place to work, some areas for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Lead in Manchester City Centre, England
    Current Employee - Project Lead in Manchester City Centre, England

    I have been working at Worldpay full-time (More than 5 years)

    Pros

    Great location in Manchester with outgoing people working there. Good social scene with colleagues. Hard work but good opportunities to gain experience in new areas.

    Cons

    Progression very limited in recent years following company floatation and subsequent merger. Lack of planning was an issue in my team that made working life difficult (not the case in wider business).

    Advice to Management

    Build a clear development/progression path for employees and start rewarding worthy internal candidates with promotions rather than filling vacancies with external candidates. Promote based on merit rather than 'who you know'. Ensure consistency between all teams with regards to support available.


  4. Helpful (1)

    "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Worldpay full-time (More than 3 years)

    Pros

    Nice working environment
    Annual survey giving employees a chance to express themselves

    Cons

    Micro management, lots of politics and no career prospect where I work

    Advice to Management

    If you employ someone to do a job, let them do it!


  5. "Great people!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    I have been working at Worldpay full-time (More than 5 years)

    Pros

    You get to work with great people who are very knowledgable in payments and technology.

    Cons

    Worldpay are normally a follower at best in terms of new technology and functionality. This can be frustrating when speaking to prospects and clients who are working with our competitors.

    Advice to Management

    Look after the people you have. They're your best asset.


  6. "Very organised"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales in Nottingham, England
    Former Employee - Telesales in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Worldpay full-time (More than a year)

    Pros

    organised structured, good staff benefits

    Cons

    Greedy always trying to find ways for you not to hit target.

    Advice to Management

    Take advise


  7. Helpful (7)

    "Data Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Data Engineer in London, England
    Former Employee - Senior Data Engineer in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Worldpay full-time (More than 3 years)

    Pros

    Good company as whole
    Good benefits package

    Cons

    I will only only talk about EDP department
    The place have no opportunities for individuals and also people expect you to work long ours without any and a lot bullying by management happens
    You don’t have the feeling of working in the team because people leave in 5 months and its like a military camp where you give up because you feel like you are in a dictatorship.
    People also never get any appreciation no matter how good you can do a job
    Company is nice but please avoid EDP department

    Advice to Management

    Watch the history of EDP and please try to make it a better place for employees

  8. "Standard place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Gateshead, England
    Former Employee - Customer Service in Gateshead, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Worldpay full-time (More than 3 years)

    Pros

    Staff are all very nice

    Cons

    Salary is poor in comparison

    Advice to Management

    Friendlier


  9. Helpful (2)

    "Can't complain"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Worldpay full-time

    Pros

    It is a laugh with some good people

    Cons

    Ambition of the company is leading to unrealistic targets being set


  10. Helpful (4)

    "Leave your creativity at front door."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in London, England
    Current Employee - Senior Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Worldpay full-time (More than 5 years)

    Pros

    Flexi working. Good benefits. Nice office and location. More relaxed UK Management than pre Vantiv merger days.

    Cons

    Innovation, creativity are pretty much non existent as are UK career advancement and promotion opportunities post-merger cost cutting. Just a cash cow for US mother ship.

    Advice to Management

    Organic growth can be just as sexy as M&A. But that requires cost investment, risk taking, innovation and leadership. Not going to happen when it's run by risk averse Accountants. The 4B's boring boring boring boring...


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