XLN BDE Reviews | Glassdoor.co.uk

XLN BDE Reviews

Updated 23 Jun 2019

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1.7
22%
Recommend to a Friend
0%
Approve of CEO
XLN CEO Neil Conaghan
Neil Conaghan
1 Rating
  1. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - BDE in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at XLN full-time for less than a year

    Pros

    Basic salary included, guaranteed pay

    Cons

    Some targets hard to hit

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    XLN2018-10-03

    XLN Response

    October 11, 2018HR

    Hi there, Thanks so much for your feedback. We think it's a great job too! Some targets are indeed hard to hit - but if you give everything, learn from your managers and really believe in what we're doing, you'll hit them. Keep up the good work - and thanks again.

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  2. Helpful (2)

    "Do not work for them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BDE in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at XLN full-time for less than a year

    Pros

    Cant see any at all

    Cons

    They wont think twice of getting rid of you I didn't do a sale for 5 days and get a call saying sorry gonna have let you go I had only been there 4 weeks and and in my first 3 weeks I did 18 sales. Then they dont pay me what they owe me i did 5 card sale lead which i should of been paid £250 for but not seen a penny of it so they are thieves as well. If your thinking of going working for them then dont out of my group that started which was about 10 of us there is probably only about 2 left it's that bad of company to work for.

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    XLN2019-06-23

    XLN Response

    June 25, 2019HR

    Hi there, Thanks for your review. Sales positions at XLN can be very competitive. In fairness, sales in general is a challenging environment to work in. But for those who succeed the rewards can be enormous - most of our senior leaders and managers started as sales agents. However, rest assured that we always pay anything that's owed to employees. Chances are your payment is being processed, or there is some administrative issue. If possible, please email S.Zahid@telecom-service.co.uk with more details, and we'll look into this issue and get back to you. Thanks again - and best of luck in the future Shamilla

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  3. Helpful (9)

    "Do not lose your time - just avoid the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BDE in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at XLN full-time for less than a year

    Pros

    If you work until you black out on the field or you lie well, you get paid a commission.

    Cons

    16-17 hrs work day Aggressive Environment What is promised in the beginning never happens Poor training Treating people like numbers Encourage you to lie to customers No communication Not good basic salary No help Focused only on the daily targets Not focused on customer service 0% staff retention - 10 new people come every week, after 1-2 months everyone is gone

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    XLN2018-11-25

    XLN Response

    November 27, 2018HR

    Hi there, Thank you for your review. I will hold my hands up – this isn’t an easy job. We explain that during recruitment too. It’s sales-hungry and super competitive. People who succeed make great money and end up in senior roles throughout the company. People who don’t do sometimes leave quite quickly. That isn’t just an XLN thing, it’s the same in sales teams at most companies. You’ll see this again and again throughout your career. We certainly don’t encourage you to lie, and our basic salary is actually better than most companies’ equivalent. And while I don’t agree with your points, I respect your opinion. We are building a very successful field sales team that’s growing year on year, but it’s sales. Sales is tough, turnover is higher than in other professions. But as with every single review I read, I will consider your feedback and work to correct anything that I recognise to be reflective of a wider problem in our teams. And for that reason, I really do appreciate your feedback. All the best for the future, Steve Pun - Head of Field Sales

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