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      XPS Solutions

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      XPS Solutions Reviews

      3.6

      70% would recommend to a friend

      (25 total reviews)

      John Traver

      92% approve of CEO

      61% positive business outlook

      Ratings by category

      4.2

      Diversity and inclusion

      3.8

      Culture and values

      3.7

      Senior management

      3.3

      Work/Life balance

      3.3

      Career opportunities

      3.2

      Compensation and benefits

      XPS Solutions has an employee rating of 3.6 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have a good working experience there. The XPS Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

      Reviews by job title

      25 reviews
      4.0
      26 Dec 2024

      Good

      Senior pension administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible remote working and completely remote option

      Cons

      Non flexible working day. No flexitime

      2.0
      5 Nov 2012

      XPS Solutions

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The scheduling was flexible. There were a broad range of hours for people to work from 6:00 AM to 11:00 PM six days a week and 10:00 to 5:00 on Sundays.

      Cons

      There was high turnover. Promotions were based on favoritism instead of qualifications, experience, or seniority. There was a lack of organization.

      5.0
      6 Sept 2017

      Xps is not its reviews

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Consistent scheduling. Clear and reasonable expectations. Management is willing to work with you and train in any weak points. I think the company has come a long way since the previous reviews. Pay and bonus structure has improved, the company is growing, and there is a genuine interest in the quality of the work and the overall experience for the agents.

      Cons

      High turnover rate is the biggest contributor to the call volume which can be overwhelming at times. Mandatory overtime can be difficult to manage for those with families and other responsibilities.

      Viewing 1 - 3 of 25 Reviews
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      ReviewsXPS Solutions reviews

      Glassdoor has 27 XPS Solutions reviews submitted anonymously by XPS Solutions employees. Read employee reviews and ratings on Glassdoor to decide if XPS Solutions is right for you.