Xero Reviews | Glassdoor.co.uk

Xero Reviews

Updated 25 May 2019

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Found 328 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
92%
Approve of CEO
Xero CEO Steve Vamos
Steve Vamos
37 Ratings
Pros
Cons
  • "Middle management are trying to prove their worth and all this does is disrupt employees(in 16 reviews)

  • "Still experiencing some growing pains, but none that it can't handle(in 13 reviews)

More Pros and Cons
  1. "Outstanding company to work for - and a market leader in so many ways..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milton Keynes, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xero full-time for more than 3 years

    Pros

    Xero is unique. I have worked for the company for over two years and feel proud to be a member of such a positive, empowering and dynamic company. The values the company have are sincere, genuine and referenced all the time. There is a culture that really motivates everyone to do 'the best work of your life'. Of course, the success of the company breeds positivity and a 'can do' approach but the leadership of the...

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    Cons

    It's difficult to think of a 'con'. I guess we, like all hyper-growth companies, have the challenge to maintain our outstanding growth for the mid to long term but I'm super confident that with the leadership of the company and the ultra smart people across the globe that if anyone can do that, Xero can.

    Advice to Management

    Just keep on doing what you're doing. Keep true to values, maintain the culture, inspire, motivate and keep recruiting the stars of the future.

    Xero2019-03-06

    Xero Response

    March 6, 2019Head of People Experience

    Thanks for your positive Glassdoor Review and for contributing, as you undoubtedly do, to our great culture and overall success. Xero is hard work, there's lots of change and dynamism and admittedly that isn't for everyone. However, it sounds like it suits you down to the ground ...

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  2. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Xero full-time

    Pros

    • Global company with strong internal communications • Inclusive work culture • UK team and market growth offers lots of variety in projects

    Cons

    • Progressing and learning conversations are hard to keep the momentum • HQ is in the opposite timezone so lots of early / late calls • Milton Keynes vs London offices creates a disjoint

    Xero2019-03-25
  3. "A simply breathtaking company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Milton Keynes, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xero full-time (Less than a year)

    Pros

    The culture in this place is second to none from my experience. Every individual is made to feel important and we, in turn, feel personally responsible for the company's success. Generally speaking, those that work here are incredibly proud to do so and are real ambassadors for the company. Let's be honest, on the face of it accounting software is not sexy but somehow Xero have managed to make it so and there is a...

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    Cons

    With so many creative minds in one place we do tend to come up with a million and one ideas for changes we'd like to make but often try to do them all at once so sometimes we just need to take a deep breath and prioritise. Having said that, it definitely keeps you on your toes and for me personally, that makes it an exciting place to be.

    Advice to Management

    Keep up the good work, let's never compromise on what we want to achieve and make sure we continue to stay ahead of the game.

    Xero2019-02-22

    Xero Response

    February 26, 2019Head of People Experience

    Well said! Thanks for the great Glassdoor feedback and thank you for your contribution to making Xero UK a great place to work.

  4. Helpful (1)

    "It just keeps getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milton Keynes, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xero full-time (Less than a year)

    Pros

    Being able to bring your whole self to work really means the world to me and Xero works hard to create an environment that everyone is welcome, included, valued and able to contribute. Wonderful people, wonderful environment, wonderful business! Values are at the heart of everything at Xero and that means both inside and outside Xero.

    Cons

    If in a Global role, it is difficult sometimes with evening calls but if passionate about your role there are immense benefits!

    Advice to Management

    Keep doing what you are doing - Gary is an inspirational leader and the Leadership team in the UK feel really united. Excited for the new FY

    Xero2019-02-05

    Xero Response

    February 13, 2019Head of People Experience

    Thanks for such a positive review! You clearly understand all that makes working at Xero UK great! And are wise to some of the challenges. Lots of hard work here but - as I always say - very much worth it in terms of opportunity and chances to shape a career! Anne

  5. "Remember you're running a professional business not a NFP nursery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Migration Analyst in Milton Keynes, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Xero full-time

    Pros

    Free fizzy drinks, bread, fruit

    Cons

    Unprofessional culture Too many games Bad salary Culture not aligned with company vision

    Advice to Management

    XERO MILTON KEYNES. Ive written this in a "hip" way. The account managers at Xero are lazy. Because of all the games around, they spend most of their time messing about and then start pressuring other people to get things done for them. Having worked in professional environments etc for 10 years, the culture here really mimics what you find in an office with people around the age of 20-24. I worked in a PPI environment...

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    Xero2019-02-19

    Xero Response

    February 22, 2019Head of People Experience

    Thanks for taking the time to write such a detailed review. I am so sorry your experience wasn't more positive over the three or so weeks you were with us as an Agency Temp. Your concerns are noted. All feedback is useful and we are always looking for ways to improve and so thank ...

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  6. Helpful (1)

    "Best decision to join!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Experience in Milton Keynes, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xero full-time for more than 3 years

    Pros

    The culture, company values, opportunities to develop and progress

    Cons

    Hyper-growth pace is something you need to be able to adapt to & build resilience

    Xero2018-10-28

    Xero Response

    October 29, 2018Head of People Experience

    Thanks for this perceptive comment. You're right, you do need resilience to work here because of the pace and agility we need daily. However, to anyone reading this review, if you love a dynamic work environment and the opportunity to make a difference then you'll definitely feel ...

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  7. Helpful (3)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Milton Keynes, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Xero full-time for more than a year

    Pros

    This place is truly special! Great working environment Great learning opportunities Awesome extras i.e. bonuses, treats etc. Challenging (in a learn and grow way) pace If you reading this and weighing it up I can tell you this. They are hardly any places like Xero, you will grow, develop have fun and make friends. If that sounds like a bit of you, apply here.

    Cons

    Very little; Tough targets (but hey, it's a hyper-growth company) Surely you want to be at a place where you can develop?

    Advice to Management

    Keep up the awesome work and just keep implementing the stuff you guys are promising.

    Xero2018-10-15

    Xero Response

    October 15, 2018Head of People Experience

    Thanks for your Glassdoor review. It's good to know you are enjoying life at Xero. We are scaling quickly (as you know) so it is a dynamic place to work and the energy is palpable. The people who fly here are generally those who love to learn, have a growth mindset and an intellectual ...

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  8. Helpful (3)

    "Good place, need better people managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Xero full-time

    Pros

    Great place for work life balance

    Cons

    leadership is a little disconnected

    Advice to Management

    Make sure support is offered and not just spoken about

    Xero2018-08-01
  9. Helpful (1)

    "Customer Experience Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Xero full-time

    Pros

    Great atmosphere, great people and amazing office!

    Cons

    Lack of hierarchy and lack of accountability.

    Advice to Management

    Give people more responsibility and clear route to progress

    Xero2017-11-27
  10. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - National Account Manager in Milton Keynes, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Xero full-time for more than 3 years

    Pros

    - Dynamic and fast paced - Well paid - Strong vision - Good place for anyone looking to work hard and advance themselves - Also good for anyone wanting to change the world one SME at a time.

    Cons

    - The company is growing large now so is having to get more structure

    Advice to Management

    Keep the culture in line; it's the heart of Xero and will need to be looked after as the company gets bigger.

    Xero2017-11-13

    Xero Response

    October 18, 2018Head of People Experience

    Thanks for this review. Our Xero UK culture is so important to our business success and so we continue to invest time and effort into getting people to work together and bring our strategy and purpose to life. We have introduced Co:Labs (cross-functional working groups) so that ...

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Found 328 reviews