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Yell Reviews

Updated 21 February 2017
185 reviews

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Full-time Part-time

4.2
Star Star Star Star Star
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Approve of CEO
Yell UK CEO Richard Hanscott
Richard Hanscott
88 Ratings

185 Employee Reviews

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Pros
  • Great work/life balance and the managers genuinely seem to care (in 16 reviews)

  • Really good company to work for and really flexible working hours (in 14 reviews)

Cons
  • Territory can be over an hour from home and long hours are often required (in 9 reviews)

  • Very little scope for career progression even for high performing employees (in 6 reviews)

More Pros and Cons

  1. Featured Review

    "Fantastic 4 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TeleSales Manager in Birmingham, England
    Current Employee - TeleSales Manager in Birmingham, England

    Pros

    Today is my 4 year anniversary working at yell and in that time I have progressed from a sales consultant to a line manager. I can honestly say its the best place I have ever worked in terms of the atmosphere, the people, the environment and most importantly the job of selling our fantastic products to SME'S which in turn helps grow their business. There is no better feeling and certainly no better sales job. I would recommend to anyone

    Cons

    I honestly cant think of any


  2. "Tele Customer Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Digital Marketing Consultant in Birmingham, England
    Former Employee - Digital Marketing Consultant in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Money culture rewards staff location

    Cons

    Put the work in 100%


  3. "Great Interview Process & Training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Account Manager in Nantwich, England
    Current Employee - Digital Account Manager in Nantwich, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell (Less than a year)

    Pros

    Slick interview process, Marc Orme and Dora both very helpful
    Psychometric & Personality tests ensure good candidate matching for the role(s)
    Class leading induction training - focussed 8 week course

    Cons

    Nothing to report so far, enjoyable induction, organised set-up, great products and services!

    Advice to Management

    Keep on top of our product and service offerings to ensure we continue to lead the way with a range of products including something suitable for every type of business out there!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Account Manager in Bishopton, Scotland
    Former Employee - Telephone Account Manager in Bishopton, Scotland

    I worked at Yell (More than 8 years)

    Pros

    Excellent money, good basic salary and commission.

    Cons

    Micro managed, your only as good as your last quarter.

    Advice to Management

    Stop beating people with a big stick and let them shine.


  6. "Good People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Yell full-time

    Pros

    The people you work alongside are generally very agreeable and work together to achieve the collective goal. The offices are also quite nice.

    Cons

    Unfortunately there is a constant fear of redundancy as the company is constantly reorganising on a structural level and this means there is little or no security.

    Advice to Management

    Commit to a direction and stick with it. The constant change at that place means nobody feels secure in their roles and are just waiting to get the boot.


  7. "Great company to work for. Training is second to none."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Belfast, Northern Ireland
    Former Employee - Account Manager in Belfast, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yell full-time (More than 5 years)

    Pros

    Great financial rewards for hard work. Exciting place to work where you'll make friends for life amongst some truly talented people

    Cons

    Getting the right manager can make all the difference. Micro management is not the way forward. Needs improvement when turnover is high due to this

    Advice to Management

    When people are leaving over the sake of bad management it's worth looking closer at the Managers


  8. "Superb Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Belfast, Northern Ireland
    Current Employee - Sales Consultant in Belfast, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    excellent salary & bonus at every level, great incentives as well as opportunities for professional development.

    Cons

    no cons to be honest


  9. "A great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TeleSales Manager in Birmingham, England
    Current Employee - TeleSales Manager in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment, lovely people to work with. Very generous uncapped pay structure and plenty of opportunity to advance.

    Cons

    Fairly pressurised environment - but it's a sales job, what do expect!

    Advice to Management

    Keep doing what you're doing - it's working.


  10. "Senior Digital Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager
    Current Employee - Senior Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell full-time (More than 10 years)

    Pros

    great company to work for

    Cons

    like any job your only as good as your last quarter

    Advice to Management

    look after your loyal employers


  11. "Digital Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Account Manager in Birmingham, England
    Former Employee - Digital Account Manager in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yell full-time (More than 10 years)

    Pros

    Professional, Knowledgeable, Able to work in a team environment or autonomously, results driven, strong negotiator, strong business acumen, loyal committed employee.
    Able to presenting to a wide range of clients.
    All these skills i have, have been improved by Yell

    Cons

    Worklife balance could be better



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