Yell Reviews
Updated 23 May 2020
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Recommend to a Friend
Approve of CEO
Claire Miles
25 Ratings
Pros
"This really helps with my work life balance" (in 33 reviews)
"Excellent working environment, benefits and training" (in 24 reviews)
Cons
"Targets are tough but can be achieved with long hours" (in 19 reviews)
"There are no cons I can see with yell" (in 16 reviews)
"Excellent"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Yell full-time for less than a year
Pros
Great earning potential and balace
Cons
No cons I can think of
Yell2020-03-16Thank you for taking the time to leave us a review. It is great to hear that you are enjoying it! We are lucky to have you !
"Hard work but good salary"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookI worked at Yell full-time for more than 8 years
Pros
Nice perks ie company car and good training
Cons
Management just pushed too much, high targets
Continue readingYell2020-05-23"Good entry into sales and marketing."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookI worked at Yell full-time for more than a year
Pros
Great training. Everybody very friendly
Cons
90's telesales mentality. Never knew my targets until halfway throught the quarter at least. Sometimes targeted on things out of your control and slow to change
Continue readingYell2020-05-22"Going Down Hill...."
Doesn't RecommendApproves of CEOI have been working at Yell full-time for more than a year
Pros
They can be flexible with working hours. Salary & bonus are ok. Colleagues are nice people making it a fun working environment. Some great team leaders New CEO Now starting to put the customer first New selection of products available to customers
Cons
Since Covid-19 understandably a strain has been put onto customer services, management exacerbate this by adding extra pressure & unachievable targets, not taking into consideration individual homeworking situations. Feeling under appreciated. Some Politician Senior leadership team who can never give a straight answer. No progression unless you are in the inner circle. Now being micro managed
Continue readingYell2020-04-29Yell Response
May 12, 2020 –
Thank you for taking he time to leave us a review. It is great to see a long list of positives. We are very proud of our products and people! It is a shame to see that you are feeling under pressure in these unprecedented times. As a business, we are striving to continue to do right by our customer and the current climate has seen our call volumes dramatically increase. We are adapting our processes where necessary in order to deal with these volumes. We are hoping that the pressure will ease soon!
"Great Company if you have the right mindset"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Yell full-time for less than a year
Pros
Lots of support, good fun, great team mates, good incentives, fantastic hours of work - In the end the job was not a fit for me but I would highly recommend anyone who has the grit for this type of work give it a go, fantastic environment and great opportunities!
Cons
hard job if you aren't in the right frame of mind
Yell2020-04-07Yell Response
April 16, 2020 –
Thank you for taking the time to leave us a review. It is great to hear that you had a positive experience with us! We wish you all the very best in your future career. Thank you!
- Helpful (1)
"Yell Renewals"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo Opinion of CEOI worked at Yell full-time for more than 10 years
Pros
Great initial and ongoing training
Cons
Greta team in the Glasgow office before they closed it
Continue readingYell2020-03-25Yell Response
April 29, 2020 –
Thank you for taking the time to leave us a review. We are proud of our people, so it is fantastic to hear that you had a great team!
- Helpful (1)
"Absolutely fantastic company."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsApproves of CEOI have been working at Yell
Pros
People, Culture, Earning potential, Genuinely forward thinking.
Cons
There really aren’t any cons. I’ve been here for nearly 9 years now. A lot of change but isn’t that good in a fast paced digital marketplace?
Continue readingYell2020-02-28Yell Response
March 6, 2020 –
Thank you for taking the time to leave us a review. It is really great to hear that you are loving it as much as we are! And, we couldn't agree more, our people are great!
"I like working at Yell, Lots of changes but for the better"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Yell full-time for more than a year
Pros
We’ve had some new management lately and it’s going down a treat. Lots of new changes being implemented and I think it’s going to be for the better. Support from my manager is good and I love my team.
Cons
I would like more coaching or one on one support at times but I know everyone is busy and
Continue readingYell2020-03-01Yell Response
March 6, 2020 –
Thank you for taking the time to leave us a review. We are hearing a lot in our offices, that the changes are new Management is having a positive impact, but it is great to hear that it is the same feeling across our field teams too!
"Great people, benefits and flexible"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI have been working at Yell full-time for more than a year
Pros
I am trusted by my Manager to work flexibly, which for me often means working from home when I need to at little notice. This really helps with my work life balance! The business has been through a lot of change and we are starting to feel like a brand new company, and the buzz of excitement is contagious. We have a refreshed Senior Leadership Team and we are all excited for the future of the business. I work with some great people and the discount hub is great - I often get cheap cinema tickets and discount retail vouchers, which are nice.
Cons
In the Reading office we don't have parking which is a shame, but the train station is so close that it doesn't really matter!
Continue readingYell2020-02-27Yell Response
March 6, 2020 –
Thank you for taking the time to leave us a review. We are pleased to learn that you feel trusted and have the ability to work flexibly, which suits you. We are aware that not all of our roles are able to have the same level as flexibility, but as a Company we are starting to move into this space and have recently introduced compressed hours and split shifts, as well as homeworking, to a team - which is great for them, and our customers!
"Love Yell"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI have been working at Yell full-time
Pros
1st Class induction and training, Excellent employer, really look after their staff, scope for progression within the business, representing a UK Superbrand, lovely lovely colleagues, fantastic recognition for work well done and incentives that just dont exist at any other company
Cons
None - there is no better place to work, im so glad to be part of the Yell team
Yell2020-02-20Yell Response
February 25, 2020 – Senior HR Advisor
Thank you for taking the time to leave us a review. It is really great to hear that you have had such a positive experience. We are pleased to have you part of the Yell Team too!
Join the Yell team
Found 515 reviews
Yell Response
March 23, 2020 –