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Yell Reviews

Updated 17 April 2018
306 reviews

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4.3
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306 Employee Reviews

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Pros
  • Good transport links to office; advocates for work/life balance (in 22 reviews)

  • Really good company to work for and really flexible working hours (in 20 reviews)

Cons
  • Daily Expectations of you are increased every day so if you want a work life balance I would steer clear (in 9 reviews)

  • You work long hours, the market constantly changes and you are expected to keep apace with market changes (in 15 reviews)

More Pros and Cons

  1. "Value & Earning Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Account Manager in Leeds, England
    Current Employee - Digital Account Manager in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell full-time (More than a year)

    Pros

    Great earning potetnial / feel valued / freedom to manage territory in the way that works for me as long as I'm doing the job / good benefits / plenty of incentives

    Cons

    Long hours ... but if you want the big bucks :)

    Advice to Management

    Keep letting us be focussed on selling, don;t weigh us down with admin :)


  2. "Superb Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Learning and Development
    Current Employee - Learning and Development
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell full-time (More than 3 years)

    Pros

    Yell is the best place I have ever worked. Brilliant salaries, incentives and rewards and the support is phenomenal.

    Cons

    Corporate bonus structure could be better, sales bonus is amazing.

  3. "length of service in the business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telesales in Belfast, Northern Ireland
    Current Employee - Telesales in Belfast, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell full-time (More than 5 years)

    Pros

    rewarding, flexible, understanding, challenging, satisfying

    Cons

    there are no real cons to my job


  4. "Nothing but a great experience so far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product in Reading, England
    Current Employee - Product in Reading, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell full-time (More than a year)

    Pros

    The interview process was efficient and I had continuous contact and feedback throughout. Now that I've started working here, the people seem lovely and really focused and motivated. Lovely atmosphere. You get the feeling that everyone really loves working here!

    Cons

    Nothing I can think of!...

    Advice to Management

    Keep up the good work!


  5. "Telesales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TeleSales Manager in Birmingham, England
    Current Employee - TeleSales Manager in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell full-time (More than a year)

    Pros

    Great forward thinking company. Great products, great people. Very rewarding.

    Cons

    Nothing to add in this column


  6. "It was true !!! Its a great company to work for..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telesales Account Manager in Birmingham, England
    Current Employee - Telesales Account Manager in Birmingham, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Yell full-time (Less than a year)

    Pros

    Ok wow... 2weeks in so far and already won £250 and a brand new ipad as a incentive for reffering someone else... currently in training phase, and its very organised ans at a steady pace.. professional environment and the staff make you fee welcome and are very good at thier job for training others.. lovely office and great people.. i am loving it

    Cons

    Nothing so far at all and thats the honest truth !! Im only in training phase atm but since i have joined everything has been so smooth.. from applying, to phone interview, throughout interview phase and assesments till training, very impressed no cons so far

    Advice to Management

    So far i would say keep the process the same its great


  7. "Fantastic not just No 1 in digital marketing but in colleague support too"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TELESALES Representative in Birmingham, England
    Current Employee - TELESALES Representative in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell full-time (Less than a year)

    Pros

    World class training/trainers
    World class recruitment process
    Great facilities
    Great products
    If you prepared to work hard the rewards are evident
    Great managment

    Cons

    none to share great company

    Advice to Management

    The support is fabulous long may it continue

  8. "Sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premise Sales Manager in London, England
    Former Employee - Premise Sales Manager in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Yell full-time (More than a year)

    Pros

    Real professionalism, some great products

    Cons

    Micro managements and lack of trust for good staff to just get on with it. Not family friendly, although it tries to make it out it is. You are still made to feel you are an inconvenience if you have a family. Some areas are good but mine was very 1990's style management.

    Advice to Management

    Please stop the revolving door of recruitment, if someone is hitting 95% plus of their target and you are paying them bonus for it, as a business you must be making money from them, why then put pressure on them and potentially manage them out. Surely this costs far more money in recruitment and training.


  9. "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Consultant in Belfast, Northern Ireland
    Current Employee - Senior Marketing Consultant in Belfast, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell part-time (More than 5 years)

    Pros

    I am able to work from home which is brilliant so it cuts out travelling time and I have more time to spend with my children.

    Cons

    Pressure of juggling several plates at once can be stressful at times.

    Advice to Management

    Keep doing what you are doing we have an excellent management team in Belfast.


  10. "Challenging Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I worked at Yell full-time

    Pros

    - Flexible
    - Fair Salaries
    - Opportunity to develop
    - Incredibly creative & innovative environment
    - Plenty of opportunity to give your opinion and views

    Cons

    - False culture
    - Too many changes without forward planning or thinking
    - Senior leaders are unprofessional and gossipy

    Advice to Management

    Throughout my time at Yell I had no confidence in the senior leadership team that they had a clear plan in place to turn the company around, they are unprofessional in approach and make rash decisions without real thought.

    The company holds alot of pride which means they can be afraid to push boundaries.


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