Yell Reviews

Updated Jun 30, 2022

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Found 749 of over 772 reviews

3.7
67%
Recommend to a Friend
89%
Approve of CEO
Yell UK CEO  Claire Miles
Claire Miles
150 Ratings
Pros
  • "There are many Pros to working at Yell(in 99 reviews)

  • "Work life balance is encouraged(in 37 reviews)

  • Cons
  • "Very long hours which are not always reflected in your results(in 24 reviews)

  • "Demanding not a great work/life balance(in 19 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    I recently received an offer from iProspect (part of Dentsu) I’ve heard ups and downs about this company. I currently work for a great company and not sure if I should leave. The new opportunity pays a lot more than I currently make. Does anyone have any advice about this company and whether I should take the job or not?

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    1. 5.0
      Former Employee, more than 1 year

      Work from home

      Jun 30, 2022 - Telesales Consultant in Maidstone, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home Good commission Great coaching Lots of support Achievable targets

      Cons

      Must be able to work under pressure and make lots of sales calls but if you put the work in you will get the benefits.

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    2. 4.0
      Current Employee

      Great job - high demands

      Jun 26, 2022 - Business Development Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary, car & commission, progression

      Cons

      Demands of the job can be a lot a times

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    3. 3.0
      Former Employee, more than 8 years

      Good place to work

      Jun 23, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great potential for high earnings

      Cons

      Lots of poor appointments no-shows

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    4. 4.0
      Former Employee, less than 1 year

      Review

      Jun 9, 2022 - Telesales Agent in Belfast, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very engaging once in a call

      Cons

      Long periods of no calls

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    5. 5.0
      Current Employee, less than 1 year

      Intense but financially rewarding

      Jun 7, 2022 - Sales Consultant in Belfast, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Opportunity to earn more than average in sector. Work life balance when going well

      Cons

      Intense workload Work life balance when not doing so well Trust

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    6. 5.0
      Current Employee

      Fast paced well paid

      May 26, 2022 - Inside Sales Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Product innovation Good lead generation Salary Bonus structure Corporate benefits

      Cons

      Transparency More autonomy to make judgment calls on client recommendations

      Continue reading
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    7. 5.0
      Current Employee, more than 1 year

      Excellent place to work

      May 24, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      An excellent collaborative environment. Great strategy.

      Cons

      Nothing comes to mind here.

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    8. 3.0
      Former Employee, less than 1 year

      Terrible

      May 29, 2022 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The staff are actually great, SLT and line managers were great

      Cons

      The role is awful, if you want to get told to F off 100 times a day because you’re ringing the same data that 8 lots of new starters have rang before you once a month for the past 8 months

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      2 people found this review helpful
    9. 5.0
      Current Employee

      Work

      May 15, 2022 - Digital Marketing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great working virtually at home

      Cons

      I don't have any cons

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    10. 1.0
      Former Employee, less than 1 year

      dont join in sales

      Jun 12, 2022 - Anonymous Employee in Belfast, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work from home commission structure is clear

      Cons

      you are selling to people who's business is failing and YELL products dont help them, but you are made to pitch them anyway products do not work, nobody uses yell.com ad views are manipulated management dont care, and sales staff who have no morals will sell it because they get commision straight away, even though the customer is on a year contract they cant get out of you will suffer with your mental health working here you are monitored every minute of your working day

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      4 people found this review helpful
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    Yell Reviews FAQs

    Yell has an overall rating of 3.7 out of 5, based on over 772 reviews left anonymously by employees. 67% of employees would recommend working at Yell to a friend and 56% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Yell employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Yell. This rating has decreased by -5% over the last 12 months.

    67% of Yell employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Yell 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

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