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Yell Reviews

Updated 28 March 2017
195 reviews

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Full-time Part-time

4.2
Star Star Star Star Star
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Yell UK CEO Richard Hanscott
Richard Hanscott
98 Ratings

195 Employee Reviews

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Pros
  • Great work/life balance and the managers genuinely seem to care (in 19 reviews)

  • Really good company to work for and really flexible working hours (in 15 reviews)

Cons
  • Territory can be over an hour from home and long hours are often required (in 9 reviews)

  • I feel that career progression is limited (in 6 reviews)

More Pros and Cons

  1. Featured Review

    "Fantastic 4 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TeleSales Manager in Birmingham, England
    Current Employee - TeleSales Manager in Birmingham, England

    Pros

    Today is my 4 year anniversary working at yell and in that time I have progressed from a sales consultant to a line manager. I can honestly say its the best place I have ever worked in terms of the atmosphere, the people, the environment and most importantly the job of selling our fantastic products to SME'S which in turn helps grow their business. There is no better feeling and certainly no better sales job. I would recommend to anyone

    Cons

    I honestly cant think of any


  2. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DCSE in Scarborough, England
    Current Employee - DCSE in Scarborough, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yell full-time (More than 3 years)

    Pros

    Great people, oppurtunitys and experience. I have gained a lot f knowledge digital-wise working here

    Cons

    Somnetimes the office can get hot/cold depending on the weather

    Advice to Management

    We need more info concerning what flexi time hours we have gained etc


  3. "The Interview/Recruitment Process"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Process Analyst in Reading, England
    Current Employee - Business Process Analyst in Reading, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell full-time (Less than a year)

    Pros

    The interview process was so thorough and effective. First screening, then telephone interview, then face to face interview all happened within days. The task given was a very mature way of assessing my capabilities and the interview questions were very well rounded. The warm welcome and open communication style was also a breath of fresh air.

    Cons

    No downside; just prepare for fast paced.

    Advice to Management

    Positive recognition for a mature and effective end to end recruitment process and people that are warm in welcoming a new team member.


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  5. "Amazing career and earning opportunities"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Account Manager in Glasgow, Scotland
    Current Employee - Digital Account Manager in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Formerly worked in Glasgow Telesales for 9yrs & now on the training course for a Field based role at the moment. So far I have been highly impressed by the recruitment & interviewing process and the training course so far is excellent. I always found Yell a fantastic company to work for in my previous roles and I am excited to be back for such a great new career opportunity.

    Cons

    None that I have found to date


  6. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campaign Manager in Birmingham, England
    Current Employee - Campaign Manager in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell (Less than a year)

    Pros

    Fantastic team, everyone has a great attitude and personality.
    Great benefits.
    Great social team.
    Strong work/life balance.

    Cons

    None at present, keep it up.


  7. "Fantastic Place To Work & Develop"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Learning and Development Consultant in Reading, England
    Current Employee - Learning and Development Consultant in Reading, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell full-time (More than 5 years)

    Pros

    Excellent opportunities to develop your career and learn from lots of people with great talent and experience, an atmosphere for collaborative working, Senior Management extremely approachable and encouraging in supporting their people

    Cons

    Sometimes lots going on in the business, and tight deadlines to meet - but all supports this growing and evolving business

    Advice to Management

    Review the level of work, projects and resource to fulfil. Continue to work on building relationships between departments


  8. "You get out what you put in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Milton Keynes, England
    Current Employee - Sales Manager in Milton Keynes, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great ideas - You get out what you put in - if you wnt to get involved there is every opportunity to further yourself - the training is great, but like I said you only get out what you put in, nothing is handed to you on a plate

    Cons

    Sometimes can be difficult to see a progression path BUT there is definitely one there. I know this from experience. If you want to progress, or you want something to change you need to make it known and have an idea of how to make it happen - I dont think that is always clear, but if you do it, it will be worth while

    Advice to Management

    Be more open about what the possibilities are to employees - This is a great company with fantastic opportunities, but I am not sure that all employees know that


  9. "Extremely Rewarding Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telesales Account Manager in Belfast, Northern Ireland
    Current Employee - Telesales Account Manager in Belfast, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell full-time (More than 5 years)

    Pros

    fantastic bonus scheme, incentives, benefits and working hours

    Cons

    Can be hard work and stressful at times, but the rewards outweigh this every time.

    Advice to Management

    Recognise and reward great performances as much as possible


  10. "Difficult but rewarding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Account Manager
    Current Employee - Digital Account Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yell full-time (More than 5 years)

    Pros

    Good earning potential, good training and plenty of support. Particularly achieved good success in South London area and felt that the management there was excellent.

    Cons

    Expectations seem to be increasing along with workload.


  11. "Tele Customer Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Digital Marketing Consultant in Birmingham, England
    Former Employee - Digital Marketing Consultant in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Money culture rewards staff location

    Cons

    Put the work in 100%



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