Yell Reviews
Updated Sep 16, 2019
Found 459 reviews
"Benefits, Pay, work life balance, rewards" (in 26 reviews)
"Great people, fantastic bonus potential" (in 23 reviews)
"Lots to juggle, Long hours and have to be committed to succeed" (in 17 reviews)
"To early to comment, but previous experience work life balance" (in 13 reviews)
- Featured Review
"I love this job!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Yell full-time for less than a year
Pros
I'm new to Yell but already I can see a work place of like minded individuals who are passionate, focused and assertive. The hours are fantastic along with early finishes on Friday. The management actually care about the development of the employees and will help coach you toward success.
Cons
There is no real downsides! If you have the right mindset and come in to work hard, you will see the results. Steve Jobs - Our job is to figure out what our customers are going to want before they do Learn. Educate. Succeed!
Advice to Management
Nothing at all. Keep up the high energy!
Yell2019-05-26 "Great company to work for"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Yell full-time
Pros
Fast paced, exciting company with excellent rewards and bonus structure.
Cons
Could deliver more sophisticated solutions that offer greater flexibility for larger clients.
Yell2019-09-16"New Starter Review"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Yell part-time for less than a year
Pros
Beyond organised, clear objectives & fantastic work life balance
Cons
More flexibility with part time hours
Yell2019-09-13"New starter"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo Opinion of CEOI have been working at Yell part-time for less than a year
Pros
part time hours to suit work life style benefits
Cons
Working hours over 4 days instead of 5 days
Yell2019-09-13"Great Training and Support"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Yell full-time for less than a year
Pros
Staff were very inviting and knowledgeable. They worked very hard to make sure all the new starters were sufficiently trained and supported before entering live calls.
Cons
There are no cons I can see with yell.
Advice to Management
Keep up the good work.
Yell2019-09-13"Great Place To Work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Yell part-time for more than 8 years
Pros
I have recently moved into the onboarding role and the training provided for this has been excellent and has given me the confidence to move forward in this position. Family friendly place to work.
Cons
I don't have any at the present time.
Yell2019-09-13"Like a breath of fresh air"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Yell part-time for less than a year
Pros
Excellent training materials and trainers, Interactive and up to date. Feeling valued. Encouraged to ask questions.
Cons
Just finished second week of training. So would have to say none at the moment.
Advice to Management
Personally, would have to say, during the training to include role plays with another staff member who has not been part of the actual training course. I feel this would be a positive move to practice a few calls with "dummy" customers.
Yell2019-09-13"Great atmosphere"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo Opinion of CEOI have been working at Yell full-time for less than a year
Pros
Friendly team, Good career progression, bonus scheme, lots of benefits, brilliant training
Cons
Haven't encountered any so far
Advice to Management
I have felt extremely welcomed by my trainer and the general mangers in the office. Everyone is friendly and approachable and I feel supported in my role.
Yell2019-09-13"First Impressions"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo Opinion of CEOI have been working at Yell full-time for less than a year
Pros
Friendly working environment. Very supportive
Cons
Very regimented structure and times
Yell2019-09-13"It’s hard but ... Great training, support and personal development"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Yell full-time for more than 3 years
Pros
Great training Great colleagues Great manager. I will remain proud to have worked here.
Cons
Targets are tough but can be achieved with long hours. Hard for working mums to achieve. Male Manager heavy, With a female manager I often saw her bullied and or treated unfairly by her male colleagues.
Advice to Management
More ladies in management.
Yell2019-09-10
Yell Response
June 12, 2019 – Telesales Director
Thank you for your review. I am really pleased to hear how much of a great experience you are having!