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Yell Reviews

Updated 18 September 2017
237 reviews

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4.5
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237 Employee Reviews

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Pros
  • Good transport links to office; advocates for work/life balance (in 20 reviews)

  • Really good company to work for and really flexible working hours (in 17 reviews)

Cons
  • You work long hours, the market constantly changes and you are expected to keep apace with market changes (in 12 reviews)

  • Pressure to hit targets and long hours which affects work/life balance (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Fantastic 4 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TeleSales Manager in Birmingham, England
    Current Employee - TeleSales Manager in Birmingham, England

    Pros

    Today is my 4 year anniversary working at yell and in that time I have progressed from a sales consultant to a line manager. I can honestly say its the best place I have ever worked in terms of the atmosphere, the people, the environment and most importantly the job of selling our fantastic products to SME'S which in turn helps grow their business. There is no better feeling and certainly no better sales job. I would recommend to anyone

    Cons

    I honestly cant think of any

    Yell Response

    5 Aug 2017 – Head of Talent

    Thanks for your comments and contribution to the success of Yell over these past four years. It's also pleasing to hear that you have been promoted during this time.


  2. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reading, England
    Former Employee - Anonymous Employee in Reading, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Yell full-time

    Pros

    The people, the office and the facilities

    Cons

    Didn't see a long term future at the company


  3. "Digital Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Account Manager in Barnsley, Yorkshire and the Humber, England
    Current Employee - Digital Account Manager in Barnsley, Yorkshire and the Humber, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell full-time (Less than a year)

    Pros

    Great commission - you can really earn a lot of money here! Also Yell have fantastic managers and constant training in place.

    Cons

    No cons working at Yell


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Fantastic company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Telford, England
    Current Employee - Senior Account Manager in Telford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell full-time (More than 5 years)

    Pros

    The work life balance is great and the pay & bonus structure is fair.
    A much more streamlined business focused on putting the customer at the heart of everything we do.

    Cons

    Career progression is quite limited but this is something that the management team are addressing which is good to see.

    Advice to Management

    Keep up the fantastic work.


  6. "Digital Marketing consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digial Marketing in Belfast, Northern Ireland
    Current Employee - Digial Marketing in Belfast, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell full-time (More than 3 years)

    Pros

    Great place to work, great bonuses, we are a big family on the 7th floor, love my team & management are great too.
    If you want a good job with great benefits then Yell is the place to work.

    Cons

    can be stressful, but we are here to work & make loads of money & make yell great again


  7. "Room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Account Manager
    Current Employee - Digital Account Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Yell full-time

    Pros

    Good earning potential, good credentials against competitors, good product portfolio, good training program

    Cons

    Low level of customer confidence in the brand, unrealistic expectations on daily workload, can feel like a cult

    Advice to Management

    Think outside the box with regards to sales approach, motivate staff with perks and rewards, stop moving the goal posts in relation to job role, targets and earning potential


  8. "Work hard and reap the rewards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - F2F Territory Planning Manager in Reading, England
    Current Employee - F2F Territory Planning Manager in Reading, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell full-time (More than 10 years)

    Pros

    I've worked for Yell for almost 20 years and have seen lots of change in Yell's products, structure and ways of working. The one constant throughout is the passion of people of Yell to make a success of everything they're working on.

    A good work/life balance, OK salaries, town centre location, great collegiate atmosphere.

    Cons

    Tendancy to firefight at the expense of longer term gains

    Advice to Management

    Develop talent based on anticipated future need


  9. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Account Manager
    Current Employee - Digital Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell full-time (Less than a year)

    Pros

    Excellent, made the right career choice.
    Fast paced and no 2 days are the same
    The more you put in the more you get out
    Bonuses and commission are the best I've come across

    Cons

    None so far that I have come across


  10. "First class culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Account Manager in Manchester, England
    Current Employee - Digital Account Manager in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yell full-time (Less than a year)

    Pros

    Outstanding culture, support, products and training, excellent progression opportunities and rewards.

    Cons

    None so far - hard work is expected but this comes as a bi-product of your own motivation to do well.

    Advice to Management

    Communication in all directions feels open and encouraged.


  11. "Impressive recruitment process and training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Account Manager
    Current Employee - Digital Account Manager
    Recommends
    Positive Outlook

    I have been working at Yell full-time (Less than a year)

    Pros

    Friendly, Professional, Knowledgeable, and Driven

    Cons

    High standards and expectations, but great support within.

    Advice to Management

    Very fast paced, but support all around.


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