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    Yell Reviews

    Updated 20 Feb 2020

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    3.8
    70%
    Recommend to a Friend
    92%
    Approve of CEO
    Yell UK CEO Claire Miles
    Claire Miles
    18 Ratings
    Pros
    Cons

    • "Targets are tough but can be achieved with long hours" (in 19 reviews)

    • "To early to comment, but previous experience work life balance" (in 15 reviews)

    More Pros and Cons
    1. Featured Review

      "I love this job!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Telesales Consultant in Belfast, Northern Ireland
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Yell full-time for less than a year

      Pros

      I'm new to Yell but already I can see a work place of like minded individuals who are passionate, focused and assertive. The hours are fantastic along with early finishes on Friday. The management actually care about the development of the employees and will help coach you toward success.

      Cons

      There is no real downsides! If you have the right mindset and come in to work hard, you will see the results. Steve Jobs - Our job is to figure out what our customers are going to want before they do Learn. Educate. Succeed!

      Continue reading
      Yell2019-05-26

      Yell Response

      June 12, 2019 – Telesales Director

      Thank you for your review. I am really pleased to hear how much of a great experience you are having!

      Continue reading

    2. "Really good interviewing process"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Telesales in Newcastle upon Tyne, England

      I have been working at Yell full-time for less than a year

      Pros

      Salary and working from home opportunity

      Cons

      Could be a shorter timescale from first initial interview to start date.

      Yell2020-02-20
      3. Join the Yell team
      See Our Latest Jobs

    3. "Love Yell"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Marketing Consultant in Belfast, Northern Ireland
      Recommends
      Positive Outlook

      I have been working at Yell full-time

      Pros

      1st Class induction and training, Excellent employer, really look after their staff, scope for progression within the business, representing a UK Superbrand, lovely lovely colleagues, fantastic recognition for work well done and incentives that just dont exist at any other company

      Cons

      None - there is no better place to work, im so glad to be part of the Yell team

      Yell2020-02-20

    4. "Excellent Interview"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Telesales Consultant in Newcastle, England
      Recommends
      Positive Outlook

      I have been working at Yell full-time for less than a year

      Pros

      Bonus/wage - work life balance

      Cons

      t ew pro cess bu t worth it for th e right people

      Yell2020-02-20

    5. "New starter experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - TELESALES Representative 
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Yell full-time for less than a year

      Pros

      Great training with useful insight knowledge on systems, products and processes. Trainer is excellent.

      Cons

      Hotel selection for training could be better

      Yell2020-02-20
    6. Helpful (1)

      "Great Place to work !!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Development Manager in Birmingham, England

      I have been working at Yell full-time for more than 10 years

      Pros

      ive been working for yell for 17 years and couldnt imagine working anywhere else Career Opportunities, ive been lucky enough to work from home for 10 years, which helped with by work life balance and family Great Uncapped Bonuses very rewarding !!! Great Recognition Events The yell People ( Family :-) )

      Cons

      Targets can be stretching if having a long holiday but other than that nothing!

      Yell2020-02-05

      Yell Response

      February 14, 2020 –

      Thank you for taking the time to leave us a review. We are glad to have you as a member of our team!

      Continue reading

    7. "Still Here 20 Years Later... Say No More"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Relationship Manager in Birmingham, England
      Approves of CEO

      I have been working at Yell part-time for more than 10 years

      Pros

      Work life balance Opportunities for promotion

      Cons

      The office environment needs improvement. Sometimes too cold, sometimes too hot and lifts have been poor but are improving

      Yell2020-02-05

      Yell Response

      February 18, 2020 – Telesales Director

      Thank you for your review. It is important that people do have a work life balance so it's great to see if referenced in your review.

      Continue reading

    8. "Almost 24 years at Yell and still have so much passion for the company and my input. #morethanajob #proudtobeyell"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Talent Acquisition Specialist in Birmingham, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Yell full-time for more than 10 years

      Pros

      Career, Progression, Earnings, Culture, People you work with. Autonomy within your role. If you want to do well and work hard ... then Yell is a place you can thrive at.

      Cons

      Can be long hours but what job isn't when you want to do it right and build a successful career. It's about having pride in what you do consistently.

      Yell2020-02-05

      Yell Response

      February 18, 2020 – Telesales Director

      It is really great to understand how you still feel after this many years at Yell, thank you for sharing.

      Continue reading

    9. "There are much worse places to start career"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Digital Marketing in Scarborough, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Yell full-time for more than 3 years

      Pros

      - The people are welcoming - 9-5 working is good

      Cons

      - Salaries weren't great, though this has since been addressed to some extent - Management seemed a little oblivious to what digital marketing actually was - Too much of a push for quantity

      Continue reading
      Yell2020-02-19

    10. "job role review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Digital Marketing Manager in Birmingham, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Yell full-time for more than a year

      Pros

      working for yell.com is a very rewarding company, with great staff and management who are offer great support and the opportunities to progress your career. the best company i have worked for and i would highly recommend having a career in yell

      Cons

      the company is constantly changing which can be challenging but as workers we understand this is done to improve the way yell.com works and offer service to our customers

      Continue reading
      Yell2020-02-04

      Yell Response

      February 18, 2020 – Telesales Director

      As some-one that has been with us for 1 to 2 years it is great to hear how supportive you are finding the structure we have in place and that you see your job as a career. This is really important to us which is why we created #morethanajob on Instagram to allow people to share their experiences. We will continue to listen and currently are running focus groups around the business around our values everyone has the opportunity to feed into this through as email set up specifically for us to capture our people's thoughts.

      Continue reading

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