Yodel Reviews | Glassdoor.co.uk

Yodel Reviews

Updated 9 August 2018
104 reviews

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3.4
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Andrew Peeler
17 Ratings

104 Employee Reviews

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Pros
  • "Great people, good working conditopns, decent wages, and friendly atmospher" (in 5 reviews)

  • "Beautiful location on the Albert Dock" (in 4 reviews)

Cons
  • "priority given to employed drivers whilst self employed couriers are given what's left" (in 6 reviews)

  • "Long hours low pay and will muck you about" (in 5 reviews)

More Pros and Cons

  1. Featured Review

    "Why you should join Yodel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Svc Manager in Glasgow, Scotland
    Current Employee - Svc Manager in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yodel full-time (More than 8 years)

    Pros

    Great pay, development opportunities, employee and customer focused and a real team atmosphere. A really good place to start a career that more than just a job.

    Cons

    There are no cons with the range of roles available.

    Advice to Management

    None

    Yodel Response

    9 May 2018 – Head of Resourcing

    Good afternoon,

    Thank you for taking the time to leave such a positive review. We are proud of our team atmosphere and the relationships that are created within the various functions. Long may you... More


  2. "courier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    you are your own boss

    Cons

    all the hours it takes

  3. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Yodel full-time

    Pros

    Ample Parking, free beer on Fridays, comfortable chairs, attractive co-workers.

    Cons

    Long hours, coffee machine produced drinks that had a hint of pickled cabbage.

    Advice to Management

    Keep on rocking, you magnificent people!


  4. "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Liverpool, England
    Current Employee - Anonymous Employee in Liverpool, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yodel full-time (More than a year)

    Pros

    Extremely fast paced, which means it's sometimes difficult to focus on proactive initiatives.

    Cons

    Great People, lots of amazing opportunities to get involved in varied work, lots of exciting challenges ahead.


  5. "SVC Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Svc Manager in Stockton-on-Tees, England
    Current Employee - Svc Manager in Stockton-on-Tees, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yodel full-time (More than 10 years)

    Pros

    Excellent team spirit. Plenty of opportunities to enhance your skill base. Forward looking company with a good structured approach to leadership.

    Cons

    None that I can think of

    Advice to Management

    None

    Yodel Response

    29 May 2018 – Head of Resourcing

    Afternoon,

    Thanks for taking time out from the sun to leave this review. It's awesome to hear such positivity from our front-line Service Centres. You don't do an easy job and we really appreciate... More


  6. "A good company to work for with great people that shows real improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Hatfield, East of England, England
    Current Employee - Senior Financial Analyst in Hatfield, East of England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yodel full-time (More than 3 years)

    Pros

    The staff at Yodel are friendly, capable, and the environment is a very supportive one

    Very real improvements in performance and desire to improve further

    Cons

    A better communication of strategy and quicker decision making

    Advice to Management

    Persevere with the improvements, define a clear strategy and stick to it.

    Yodel Response

    23 May 2018 – Head of Resourcing

    Good afternoon,

    Appreciate the time taken to leave a review.

    Great to see that you are recognising the changes that we are slowly making. We are currently looking at our Comms strategy to... More


  7. "best job i've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader
    Current Employee - Team Leader
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yodel full-time

    Pros

    Great people, good working conditopns, decent wages, and friendly atmospher

    Cons

    can't think of any, really love my days there

    Advice to Management

    keep on keeping on

    Yodel Response

    16 May 2018 – Head of Resourcing

    Morning,

    Fantastic review to read - thank you.

    Best
    Ben
    Head of Resourcing

  8. "Working for Yodel!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Liverpool, England
    Current Employee - Anonymous Employee in Liverpool, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yodel full-time (More than a year)

    Pros

    From my time at Yodel it has been challenging to say the least. The support I had when I first started my role was incredible and I was able to build up a vast knowledge of the business from the outset.

    The team within the department is enthusiastic and positive even on the hard days. I have been able to build relationships with the team personally and will continue to enjoy coming into work on a day to day basis.

    Cons

    One of the main things to note about Yodel is the change that the company goes through. If like me you thrive on this then this is the company you should join.

    Yodel Response

    16 May 2018 – Head of Resourcing

    Morning,

    Thanks for leaving your review. You are right; we are going through a lot of change to get the organisation where it needs to be. This might suit some and not others. It's great to see... More


  9. "Great Company, Great Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Delivery Manager in Livingston, Scotland
    Current Employee - Service Delivery Manager in Livingston, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yodel full-time (More than 3 years)

    Pros

    Great team atmosphere, great opportunities for progression.
    The company cares about where we're going, they are constantly pushing us further for success.

    I came here as a Christmas temp, with little chance of guaranteed change to permanent but it happened, and under 3 years later I was a Service Delivery Manager at 23 years old! I love this company and I believe if you work hard enough, you can go as far as you want to.

    Cons

    It's a hard job, but when it goes well and you get through the nightmare of the late linehaul days / the difficult days then you get a great sense of achievement.

    Advice to Management

    None


  10. "The company of opportunity !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Centre Manager in Livingston, Scotland
    Current Employee - Service Centre Manager in Livingston, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yodel full-time (More than 3 years)

    Pros

    Staring as a self employed same day driver, I was given great opportunities to progress, moving to become an employed operations manager and eventually Service Centre Manager. I was invited to relocate to run one of Yodel's biggest sites and brought my family to live in a beautiful part of Scotland. The pace of change in Yodel is blistering and one of the most rewarding things for me is that I am not just an implementer, but actually get input into new ways of working and continuous improvement. Quite simply, for me, Yodel is home

    Cons

    Logistics is a challenging environment and none more so than Yodel but then I love a challenge !

    Yodel Response

    9 May 2018 – Head of Resourcing

    Hi there,

    This review has made my month; an individual who started as a driver now in a senior Operations role. No further comments needed.

    Best
    Ben
    Head of Resourcing


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