Yodel Reviews | Glassdoor.co.uk

Yodel Reviews

Updated 7 January 2019
112 reviews

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3.3
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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Andrew Peeler
20 Ratings

Employee Reviews

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Pros
  • "Great people, good working conditopns, decent wages, and friendly atmospher" (in 5 reviews)

  • "Beautiful location on the Albert Dock" (in 4 reviews)

Cons
  • "priority given to employed drivers whilst self employed couriers are given what's left" (in 7 reviews)

  • "Long hours low pay and will muck you about" (in 6 reviews)

More Pros and Cons

  1. "Was working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Partner in Manchester, England
    Former Employee - Managing Partner in Manchester, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Yodel full-time (More than 10 years)

    Pros

    Not hard work nice and friendly,helpful people

    Cons

    attention communication fast working good behaviour


  2. "Unprofessional and low pay or even no pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alfreton, England
    Former Employee - Anonymous Employee in Alfreton, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Yodel full-time

    Pros

    None following the experience ive had

    Cons

    Dear Sir / Madam,

    I am writing to you to raise an issue about: Delivery

    The issue that I have experienced was: Alfreton Depot. Recently worked for boxed in run by Cathy and Kevin. 9th and 10th November and 12th and 13th November. This job was not as advertised. Earnings were only £4.37 per hour. The earnings should have been paid in last friday but still no payment. Im very disappointed having looked forward to working with Yodel for the first time.

    Then applied to work part time with Yodel and offered an interview. Arrived for the interview at the time agreed to be told that no interview has been booked with no choice but go home.

    As you can see both interactions with Yodel have been disappointing and unprofessional. Both not being paid and hopes of an interview dashed.

    It occurred on: 12/11/2018

    Advice to Management

    Prevent this happening to others.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Manchester, England
    Current Employee - Human Resources in Manchester, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yodel full-time (Less than a year)

    Pros

    - Supportive co-workers
    - A genuine desire to make a difference and support front line colleagues
    -Motivational Senior Leadership team
    -Competitive pay and benefits
    -Plenty of opportunities for sideways or upwards development
    -Excellent induction

    Cons

    -Still some complexity in the way the business operates

    Yodel Response

    29 Oct 2018 – Head of Resourcing

    Good morning,

    Thanks for your comments on your experience at Yodel. We realise that sometimes we can overcomplicate things and we are working on that to simplify it for our people. Loving your... More


  4. "Hands tied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Leeds, England
    Former Employee - Customer Service Representative in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yodel (Less than a year)

    Pros

    Comfortable chairs modern equipment to use.

    Cons

    Really wanted to help some customers but had to unreasonably (IMO) defend company's position.

    Yodel Response

    29 Oct 2018 – Head of Resourcing

    Good morning,

    Thanks for your review. We appreciate that sometimes there are difficult circumstances when dealing with customers but we are constantly looking to improve what we do in order to... More


  5. "Yodel review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yodel part-time (Less than a year)

    Pros

    The staff were great

    Cons

    The pay was not the best


  6. "driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Preston, North West England, England
    Former Employee - Delivery Driver in Preston, North West England, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Yodel (More than a year)

    Pros

    busy work thats place local.

    Cons

    we have to work regular weekends

    Advice to Management

    none


  7. "Dont"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Yodel full-time

    Pros

    None this place is a prison camp

    Cons

    Evrrything that could be bad is....and more

    Advice to Management

    Go

    Yodel Response

    29 Oct 2018 – Head of Resourcing

    Good Morning,

    Thanks for your review but it's quite alarming reading the negative tone. I would appreciate if we could have a conversation to dig a little bit deeper. Please do contact me at... More

  8. "Friendly and noisy place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Worker in Bristol, England
    Former Employee - Warehouse Worker in Bristol, England

    I worked at Yodel part-time (Less than a year)

    Pros

    You can do part-time and they are quite flexible with hours

    Cons

    The warehouse is cold in winter and a little bit messy.

    Yodel Response

    25 Sep 2018 – Head of Resourcing

    Good afternoon,

    Appreciate the time taken to leave the review. Great to see your positive comments. We will make some improvements to our warehouse locations this year re the cold; last year was... More


  9. "courier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    you are your own boss

    Cons

    all the hours it takes


  10. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Yodel full-time

    Pros

    Ample Parking, free beer on Fridays, comfortable chairs, attractive co-workers.

    Cons

    Long hours, coffee machine produced drinks that had a hint of pickled cabbage.

    Advice to Management

    Keep on rocking, you magnificent people!