Yodel Reviews | Glassdoor.co.uk

Yodel Reviews

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Found 121 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
73%
Approve of CEO
Andrew Peeler
23 Ratings
Pros
  • "Love the challenge of delivering my parcels on time in great condition(in 6 reviews)

  • "Great people, good working conditopns, decent wages, and friendly atmospher(in 5 reviews)

Cons
  • "After 3 times the parcel is sent back to the depot for customer collection(in 10 reviews)

  • "priority given to employed drivers whilst self employed couriers are given what's left(in 7 reviews)

More Pros and Cons
  1. "Was working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Managing Partner in Manchester, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Yodel full-time for more than 20 years

    Pros

    Not hard work nice and friendly,helpful people

    Cons

    attention communication fast working good behaviour

    Yodel2019-01-08

    Yodel Response

    April 30, 2019Head of Resourcing

    Hi there, Thanks you for your positive review. All the best for the future. Best Ben Head of Resourcing

  2. "Beware of cost cutting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Yodel full-time for more than 2 years

    Pros

    good group of people to work with

    Cons

    never safe in this company, cutting people all the time

    Advice to Management

    give people security

    Yodel2019-05-20
  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Delivery Driver in Margate, England

    I worked at Yodel full-time for more than a year

    Pros

    Work at your own pace but ensure all drops are done.

    Cons

    Time consuming but not to bad if you organise parcels into route order

    Yodel2019-03-03

    Yodel Response

    April 30, 2019Head of Resourcing

    Hello, Thank you for your positive review. Appreciate your honest and transparent view. All the best. Ben Head of Resourcing

  4. Helpful (1)

    "Not what it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Delivery Driver in Royal Leamington Spa, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Yodel full-time for more than 6 years

    Pros

    4 day working week out of 6 rota given 1 month in advance

    Cons

    Day rate no matter how much work you get through. No support from management. No incentive to earn more money. Treated like a robot. No flexibility in regards to swapping shifts with other drivers

    Advice to Management

    Bring the old pay structure back where drivers could earn extra money for doing more work. Help the drivers when they help you. Make it a place where people would be proud to work again.

    Yodel2019-04-04

    Yodel Response

    April 30, 2019Head of Resourcing

    Good afternoon, Thanks for your post. Yodel is undergoing a number of changes with a view to constantly improve our working experience. If you would like to discuss further, please drop a line to ben.gledhill@yodel.co.uk Best Ben Head of Resourcing

  5. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Yodel full-time for more than 2 years

    Pros

    Apart from pay check nothing else

    Cons

    Worst company to work for.

    Advice to Management

    It’s very difficult because there’s no loyalty in the company.

    Yodel2019-04-05

    Yodel Response

    April 30, 2019Head of Resourcing

    Good afternoon, First of all thanks for the time taken to leave this review. Disappointed to read that you experienced this; I would like an opportunity to speak to you further - please drop me a line at ben.gledhill@yodel.co.uk Best Ben Head of Resourcing

  6. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wednesbury, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yodel full-time for more than 4 years

    Pros

    The people and the drive to succeed/change

    Cons

    Consistently underperforming in regards to sustainability and profit margins

    Yodel2019-02-11
  7. Helpful (2)

    "Low Paying Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Neighbourhood Courier in Alfreton, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Yodel full-time for more than 2 years

    Pros

    The job has flexible hours. As long as parcels are delivered before 8PM then delivery time didn't matter.

    Cons

    Salary is paid per parcel and varies depending how far you need to travel for deliveries. I was paid 70p per parcel. The parcels are delivered to your address in the morning. When I started working at Yodel this was as early as 8AM, meaning I could get work done before school finished and pick up kids. This soon changed and could be waiting as late as 11 every day. Supposedly allowed to turn the parcels away if they...

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    Yodel2019-03-09

    Yodel Response

    April 30, 2019Head of Resourcing

    Good afternoon, Thanks you for your review. I appreciate your honest comments; we are changing our Courier opportunity and would love to run this through with you to hear your thoughts and gain more feedback which might help us further. My email is ben.gledhill@yodel.co.uk ...

    Show More
  8. "okay work very busy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Van Driver 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Yodel full-time for more than a year

    Pros

    left on your own once left yard

    Cons

    over 150 drops over Christmas period

    Yodel2019-02-03
  9. Helpful (3)

    "Unprofessional and low pay or even no pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alfreton, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Yodel full-time

    Pros

    None following the experience ive had

    Cons

    Dear Sir / Madam, I am writing to you to raise an issue about: Delivery The issue that I have experienced was: Alfreton Depot. Recently worked for boxed in run by Cathy and Kevin. 9th and 10th November and 12th and 13th November. This job was not as advertised. Earnings were only £4.37 per hour. The earnings should have been paid in last friday but still no payment. Im very disappointed having looked forward to...

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    Advice to Management

    Prevent this happening to others.

    Yodel2018-12-08
  10. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources in Manchester, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yodel full-time for more than a year

    Pros

    - Supportive co-workers - A genuine desire to make a difference and support front line colleagues -Motivational Senior Leadership team -Competitive pay and benefits -Plenty of opportunities for sideways or upwards development -Excellent induction

    Cons

    -Still some complexity in the way the business operates

    Yodel2018-10-26

    Yodel Response

    October 29, 2018Head of Resourcing

    Good morning, Thanks for your comments on your experience at Yodel. We realise that sometimes we can overcomplicate things and we are working on that to simplify it for our people. Loving your positive comments around our environment which is growing on a daily basis! Best ...

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Found 121 reviews