Yorkshire Building Society Reviews
82% would recommend to a friend
(360 total reviews)
Susan Allen
100% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Still a few good people about who desperately want to do a good job despite the obstacles placed in their way." (in 34 reviews)
Found 360 of over 378 reviews
Updated 23 Nov 2023
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- 5.0FEATURED REVIEW5 Sept 2023Risk SpecialistCurrent Employee, less than 1 yearBradford, Yorkshire and the Humber, England
Pros
Recruitment process - Lots of contact throughout and didn't have to wait a long time for dates and outcomes. People - extremely welcoming , supportive and passionate about what they do! Location - The head office in Bradford is amazing! Very modern, lovely grounds, onsite cafe & gym, nice open office spaces & quiet areas. Also very easy to get to and plenty of parking. Onboarding - very organised and straight forward, up to date equipment that was set quick to set up, self-serve training, lots of information to access to help settle in and get familiar with the company & teams.
Cons
Haven't come across any yet!
Yorkshire Building Society Response3moThanks for taking the time to leave a review! We love hearing from our people and really value your feedback. It’s great to hear that you’re enjoying your time so far at Yorkshire Building Society and that everyone has been so welcoming. We work hard to help our colleagues’ careers happen here, so it means a lot to hear that it’s working for you.
- 5.010 Oct 2023Project CoordinatorFormer Employee, more than 3 yearsLeeds, England
Pros
Great home / work balance Great manager Great package
Cons
Nothing to note at this time
Yorkshire Building Society Response2moThanks for taking the time to leave us a review! We love hearing from our people and really value your feedback. It's great to hear that you enjoyed your time working with us. Naturally, we’re sad to hear you left, and wish you all the best for the future!
- 4.020 Nov 2023Branch ManagerCurrent Employee, more than 10 yearsGlasgow, Scotland
Pros
Salary Environment Progression Volunteering Friendly
Cons
Slow to change. Not moving with digital
Yorkshire Building Society Response2wThanks for taking the time to leave a review! We love hearing from our people and really value your feedback. It’s great to hear that you feel progression within the Branch network and the environment is such a positive of working at Yorkshire Building Society. We work hard to help our colleagues’ careers happen here, so it means a lot to hear that it’s working for you.
- 1.023 Nov 2023Customer Solutions ConsultantFormer EmployeeBradford, Yorkshire and the Humber, England
Pros
pay 1 hour lunch break Some lovely people
Cons
Lack of support Lack of transparency High turnover in customer services Unrealistic Expectations
- 3.08 Nov 2023Anonymous EmployeeCurrent Employee, more than 1 year
Pros
Inclusive and respectful of differences.
Cons
Disorganised and out-dated processes and network.
Yorkshire Building Society Response2wThanks for taking the time to leave us a review! We love hearing from our people and really value your feedback. We were so pleased to hear about the positive experiences you had, but also appreciate the constructive feedback you left us on what you felt we could improve on. We’re always keeping an eye on our reviews so we can find ways we can improve and make working here the best experience possible. And your feedback will help us do that.
- 5.010 Oct 2023Customer ConsultantFormer Employee, more than 3 yearsBromley, England
Pros
Very flexible and considerate of each employee needs. Good work environment.
Cons
Salary and no career progression due to business structure.
Yorkshire Building Society Response2moThanks for taking the time to leave us a review! We love hearing from our people and really value your feedback. It's great to hear that you enjoyed your time working with us. Naturally, we’re sad to hear you left, and wish you all the best for the future!
- 4.023 Aug 2023Customer ConsultantFormer Employee, more than 10 years
Pros
Wasn't furloughed, pay was reasonable with great bonuses, opportunity to develop
Cons
Not paying staff for when they do champion roles, which is voluntary, but can sometimes be passed off as 'development', when in reality, it's just getting someone to do another role for free.
- 5.022 Sept 2023Financial Crimes SpecialistCurrent Employee, less than 1 yearBradford, Yorkshire and the Humber, England
Pros
Nice people good people culture
Cons
Slow to move forward with change and can not see the danger of not acting .
Yorkshire Building Society Response3moThanks for taking the time to leave a review! We love hearing from our people and really value your feedback. It’s great to hear that you’re enjoying the culture at Yorkshire Building Society, we work hard to help our colleagues’ careers happen here, so it means a lot to hear that it’s working for you.
- 5.03 Oct 2023Customer Service RepresentativeCurrent Employee, less than 1 yearManchester, England
Pros
Security and stability for the future
Cons
Work between Christmas and new year period
Yorkshire Building Society Response2moThanks for taking the time to leave a review! We love hearing from our people and really value your feedback. It’s great to hear that working for Yorkshire Building Society provides you with secuity and stability for the future . We work hard to help our colleagues’ careers happen here, so it means a lot to hear that it’s working for you.
- 5.05 Jul 2023Customer ConsultantCurrent Employee, less than 1 year
Pros
I have currently just completed my first week at YBS and it’s been great! All the staff have been so welcoming, its a great atmosphere to work in, caring, considerate, accommodating, friendly manager! The recruitment process was very quick and easy, I applied and was contacted for an interview about 2-3 weeks later. I then had the interview and found out the same week I got the job! Went through all the checks and started my job when I was ready to within my notice period! Couldn’t recommend working for this company enough!
Cons
A lot to Learn but I will definitely get there!
Yorkshire Building Society Reviews FAQs
Yorkshire Building Society has an overall rating of 4.1 out of 5, based on over 378 reviews left anonymously by employees. 82% of employees would recommend working at Yorkshire Building Society to a friend and 74% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.
82% of Yorkshire Building Society employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Yorkshire Building Society 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.
