Zenefits Reviews | Glassdoor.co.uk

Zenefits Reviews

Updated 8 March 2019
478 reviews

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3.3
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Zenefits CEO Jay Fulcher
Jay Fulcher
73 Ratings

Employee Reviews

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Pros
  • "Fully-stocked kitchen with premium drinks like Kombucha" (in 27 reviews)

  • "Free food/ fully stocked kitchen, young and intelligent coworkers, office space was pleasant" (in 29 reviews)

Cons
  • "Awful manager/ employee communication No work/life balance" (in 57 reviews)

  • "Upper management makes a lot of promises they don't deliver on" (in 34 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Awesome mission, great peers, fantastic leadership!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA (US)
    Current Employee - Manager in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time (More than a year)

    Pros

    - Jay is an incredibly transparent CEO, which is important to me in a leader. His standing desk is central and makes him very accessible; anyone can talk to him about the company or ask questions.
    - The vibe is incredibly progressive, inclusive, and makes coming to work really fun. We have meaningful discussions about hot topics to ensure we're ourselves actively improving our internal people management.
    - Learning and growth fostered and encouraged. I've moved into many different roles at Zenefits based on my interests, and have had unlimited personal and professional growth opportunities.

    I've been here for a long time and have seen management and the business change. I can say 100% these changes have been for the better and I LOVE working here now.

    Cons

    I would have said a month ago that it's difficult to keep up with the new faces as we hire new employees, but recently Zenefits started doing happy hours to welcome each new class and that's no longer an issue.

    Advice to Management

    Keep up the transparency into company goals and obstacles!

    Zenefits Response

    24 Apr 2018 – CPO

    Thank you for taking the time to write this review! We appreciate the positive feedback and are happy to have you on the team.


  2. Helpful (3)

    "Don't be fooled by rocketships"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Zenefits full-time

    Pros

    Amazingly talented people to work with.

    Cons

    Bait and switch management on everything from company objectives, perks, and job security. For a benefits company, they have some of the worst I have ever seen. No 401k match, low stock options.

    Advice to Management

    Quit a long time ago, you're really not good at it.

  3. Helpful (1)

    "Amazing work atmosphere, Free food and great employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Some Good Stuff in Tempe, AZ (US)
    Current Employee - Some Good Stuff in Tempe, AZ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time (Less than a year)

    Pros

    Great people, amazing opportunities, free food

    Cons

    Haven’t come across any for now.


  4. Helpful (2)

    "Tragic...but learned a lot. Be cautious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in San Francisco, CA (US)
    Former Employee - Operations Analyst in San Francisco, CA (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zenefits full-time (More than a year)

    Pros

    To this date, because of the many late nights and camaraderie in the Operations Team, we had one of the tightest teams in my career. Catered dinner, open bar (before it got taken away), hard-working people. Long hours and being hourly meant tons of overtime. Learned a lot about what goes on (good and bad) in a start-up going through hyper-growth. Made some good contacts back from my day at big Z. Learned what NOT to do in a startup going forward.

    Cons

    At the time, toxic politics, culture, and nepotism everywhere. Leadership in their own bubble not taking any action despite all the feedback. Department leaders with 0 experience and relevant skill sets were managing and failing miserably at it. The consequences trickled down and lead to a burned-out and underpaid Operations Team with little career progression. Exciting times between 2015-2016 but outright scary given the waves of lawsuits and layoffs that followed. The Operations team was clocking in 70-80 hour weeks in Q4 and had holiday blackout dates. Felt like a sweatshop disguised as a startup. The company is on its 3rd CEO and downsized almost 50% in 2017. Think hard about what that says about this organization if you're considering joining.

    Advice to Management

    A lot of the issues above stemmed from a lack of values and trust, corrupt leadership, and lack of alignment and transparency through the levels of management. This was a project that could have made it big but didnt plan well while letting its employees take the hit. Maybe listen to your employees for once.


  5. Helpful (3)

    "They fired me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefits Advisor in Tempe, AZ (US)
    Former Employee - Benefits Advisor in Tempe, AZ (US)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Zenefits full-time (Less than a year)

    Pros

    Fun place to work and great culture

    Cons

    Unstable and repeated firing of everyone


  6. Helpful (1)

    "Nostalgia - It was challenging but worth it"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zenefits full-time

    Pros

    The product really was unique and revolutionary (if you can use that word in the HR and benefits space). There was an energy and passion that I hadn't yet encountered in other work environments and haven't encountered since.

    Cons

    The company grew too quickly and learned some hard lessons. Towards the end, it didn't really value its people. Your job always felt in jeopardy.


  7. Helpful (2)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA (US)
    Current Employee - Account Executive in San Francisco, CA (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Zenefits full-time (More than a year)

    Pros

    great snacks if you have a sweet tooth!

    Cons

    Sales training could be much more structured

    Advice to Management

    listen to your employees

  8. "Good starter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time

    Pros

    Free food/ fully stocked kitchen, young and intelligent coworkers, office space was pleasant

    Cons

    Heavy workload, lots of change, little direction

    Zenefits Response

    11 Dec 2018 – CPO

    Thanks for taking the time to write this review, as with most startup environments change is a prominent factor. As Zenefits scales and grows, the direction of the company may change but our core... More


  9. Helpful (1)

    "sde"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time

    Pros

    best company in Vancouver, small and move fast

    Cons

    some cooperations with SF and India office, may be in different time zone


  10. Helpful (6)

    "Operations Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Zenefits full-time

    Pros

    Lots of energy from the team; folks generally interested in doing good work for clients.

    Cons

    Executive politics were distracting; processes were very manual and not particularly sophisticated.

    Zenefits Response

    4 Dec 2018 – CPO

    Thanks for taking the time to write this, we're sorry that you feel your experience was negative. Feel free to contact, people@zenefits.com to discuss.