Zenefits Reviews

Updated 3 May 2021

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3.7
66%
Recommend to a Friend
78%
Approve of CEO
Zenefits CEO Jay Fulcher
Jay Fulcher
128 Ratings
Pros
  • "Free food and a very relaxed dress code(in 35 reviews)

  • "The people and the pace of the company attract people who are in it for the right reasons: great people doing awesome work to address a big opportunity(in 26 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Brilliant cheap sit"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Binman in London, England, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Zenefits part-time for more than a year

    Pros

    Best job ever. Easy money free food

    Cons

    bins stink and will make u vomit

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  2. Helpful (3)

    "Don't be fooled by rocketships"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Zenefits full-time

    Pros

    Amazingly talented people to work with.

    Cons

    Bait and switch management on everything from company objectives, perks, and job security. For a benefits company, they have some of the worst I have ever seen. No 401k match, low stock options.

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  3. Helpful (4)

    "From 0 to 100 then right back to 0"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Support Specialist in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zenefits full-time for more than 3 years

    Pros

    The people, unlimited pto, and the endless learning opportunities.

    Cons

    - Inexperienced leadership - Absurd hours: I worked from 9 am to 1 am on several occasions - zero processes in place like most startups but leadership not taking the initiative to build - extremely high turnover - watching a company come crashing due to compliance issues and watching as each state sued for millions as I had to watch my friends, colleagues in groups of hundreds being laid off - unrealistic metrics - watching the support team be screamed at to do better in a daily basis - leadership unwilling to listen - three CEOs in one year with Jay to come in on a Monday to make to final hit laying off 500 people that Thursday - allowing your leaders to tell associates their feelings are invalid thus disabling the freedom to speak or wanting to speak up even in confidence, make change, and ultimately feel not valued. Core value awards once a month looks great on paper but internally you’re overlooking everyone else.

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  4. "Great Collaborative Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time

    Pros

    Great people and technology. Top notch leadership.

    Cons

    100% remote if you like to report to an office or work with others in person.

  5. "Exciting mission, culture and potential"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Executive 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time for more than 3 years

    Pros

    - Inspiring mission to help level the playing field for small businesses - Talented team to work with and learn from - Disruptive product in a large market segment - Good remote/WFH working environment - Fairly autonomous - encouraged to learn and do new things

    Cons

    - Not for the faint of heart: feels kind of like a startup - Fast-paced with heavy work loads - Can be a lot of change

  6. "Mission driven culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Executive in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Zenefits full-time for more than 3 years

    Pros

    Quality leadership, committed workforce, strong technology and value proposition; this company is helping SMB businesses transition from mundane HR to 'People Operations' and creating high performance cultures in the process.

    Cons

    Zenefits has been through a lot, but emerging stronger than before.

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  7. Helpful (4)

    "Just awful..."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Advocate 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zenefits full-time for more than a year

    Pros

    Used to be a good office environment. Snacks, lunch, collaborative team environment. Benefits are ok.

    Cons

    Everything else. Company can't get a handle on their tax filings, extensive backlog of cases, understaffed, no real solution for all the problems. CEO is all talk and no action. Just avoids giving people straight answers. Company doesn't give pay raises anymore, they give promotions, but then fail to move people into their new role. All talk... no action. A company that has ZERO clue what they are doing.

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  8. "Great Opportunities"

    5.0
    Former Employee - Senior Software Engineer in Atlanta, GA

    I worked at Zenefits full-time

    Pros

    Great people, great industry to be in, lots of autonomy and room for growth, lots of opportunity for interesting new products and features

    Cons

    Large surface area of products and services. Flip side of the pro.. there is always something to fix. Operationally heavy business.

  9. Helpful (2)

    "All smoke and mirrors, layoffs, favoritism"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Zenefits full-time for more than a year

    Pros

    Decent training and just a handful of people who actually cared.

    Cons

    Favorites, no room for growth, constant yearly cycles of layoffs, unstable work environment, horrible customer service to our customers. Zenefits is just a name and not really a good company. They do layoffs every year based on who they want to keep on. The. AEs are lazy and don’t really like to put in work. I’ve seen a few people who were still with the company that needed to be let go and weren’t. Constant turnover as no one is ever able to grow and pivot to whatever career path they want. This is a good job if you don’t want any growth in your role there.

  10. Helpful (1)

    "Great place to learn and grow, as long as you're ready to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time for more than a year

    Pros

    Zenefits has been a wonderful experience for me, and has allowed me to accelerate my career growth at an unreal pace. I agree with many of the reviewers who state that working at Zenefits requires you to "wear a lot of hats" and take on new responsibilities that may not have been in your job description. However, this has helped me learn new skills while refining the skills I already had. I'd recommend that anyone who is looking to grow their career look at opportunities at Zenefits. I can't wait to see what the future holds for us!!!

    Cons

    Workload can get a little hectic at times with lots of different responsibility. Luckily, Zenefits has embraced asynchronous work so you can figure out your own schedule to complete your tasks.

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Viewing 1 - 10 of 575 Reviews

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