Zeno Group Reviews | Glassdoor.co.uk

Zeno Group Reviews

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Found 79 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
89%
Approve of CEO
Zeno Group CEO Barby K. Siegel
Barby K. Siegel
45 Ratings
Pros
  • "great place to work, great culture, supportive teams members(in 6 reviews)

  • "Commitment to the company culture taken seriously(in 4 reviews)

Cons
  • "Work life balance could be much better(in 14 reviews)

  • "It's necessary from time-to-time to put in some long hours to get the job done and you also have to juggle multiple client needs at the same time(in 6 reviews)

More Pros and Cons
  1. "The place to be right now"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zeno Group full-time

    Pros

    Growth in a challenging market means something is going well. Great new client wins, awards and a cool culture. This is the place to be right now. Leadership has settled of late and the new look office, flexible working and creative first approach is fresh and inspiring.

    Cons

    Always a fast pace which doesn’t suit everyone.

    Advice to Management

    Great job in freshening things up.

  2. "good clients"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Zeno Group full-time

    Pros

    great clients and fun office

    Cons

    needs a little more culture

    Advice to Management

    culture is more than just organised drinks, encourage people to meet with their teams a little more

  3. "Excellent people, but not much work-life balance"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Zeno Group full-time

    Pros

    A fun and friendly agency with a great culture. There’s something special about this agency and it’s peoole.

    Cons

    Work life balance could be much better. There’s a lot of talk of hot desking, and flexible working but nobody really does it.

  4. Helpful (1)

    "Work / life balance? No."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in London, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Zeno Group full-time for more than 2 years

    Pros

    Good location and a good group of clients.

    Cons

    Senior managers dump new projects on juniors without explaining things properly, and then get aggy when something is overlooked. Seems to be whoever shouts the loudest wins favour with management, whilst others may have skills which could be, are generally are, overlooked. If you're not in with the 'cool kids', you're out pretty much. Think you can leave on time at 5:30? If you want to feel like you've murdered someone...

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    Zeno Group Response

    July 30, 2018Chief Talent Officer

    It’s disappointing to hear that this is your experience and we would welcome the opportunity to discuss this with you. Please feel free to reach out to @Green, Ian at London HR. The introduction of flexible working for all and summer hours have been welcomed and feedback has been ...

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  5. Helpful (7)

    "Know what you are getting into"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at Zeno Group full-time for more than a year

    Pros

    Some of the people were lovely. A lot of people were really motivated and knew their stuff. The list of clients is fantastic and the freebies in the office were great.

    Cons

    There were individuals whose behaviour was aggressive and inappropriate. Concerns had been raised before, yet had been hushed up and weren't communicated to the senior management team. When I flagged their behaviour, I was blamed for causing it and trying to stir up trouble. The hours were very long. Every day was a 10 hour day and there were consecutive days where I worked until 12am. When I raised this to a senior...

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    Advice to Management

    Support your staff. Make sure they are happy and don't overwork them. Its not rocket science.

  6. Helpful (6)

    "Sad but true"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Zeno Group full-time for more than 2 years

    Pros

    In theory, there’s a thing called freedom Friday, where people can leave at 3pm on the first Friday of the month. Emphasis on “in theory”

    Cons

    The team culture is virtually non-existent, except for the one day in a fortnight that you try to leave on time, when it exists to make you feel guilty for doing so. I never left before 6.30/7.00 on ‘Freedom Friday’. What does exist, is a culture of who can work the hardest, and who can generate the most unnecessary nonsense to add to our already stretched workloads. 10/11 hour days are the norm and 12/13 hour days...

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    Advice to Management

    Sorry for being so negative. From what I’ve heard, some of the best and brightest are leaving. People are thinking with their feet; you’d be wise to heed this and make some serious changes.

  7. "3 Monkeys | Zeno"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Designer in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Zeno Group full-time for more than 2 years

    Pros

    Client benefits were a pro with the people that worked there being fun too.

    Cons

    Work life balance wasnt great

    Advice to Management

    For senior management to listen to ways to improve processes.

  8. "A good start!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zeno Group full-time for more than a year

    Pros

    I've recently started in the London office and...so far so good! Love the atmosphere and culture. You're encouraged to be your authentic self (which is very rare in most agencies). The senior team are inspiring - infact there are plenty of people to be inspired by at most levels across the departments. Whilst you won't leave at 5:30 everyday (note to previous reviews, this doesn't happen at any agency in the world!) they...

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    Cons

    Nothing major so far, just normal teething problems when two companies merge and an agency grows so quickly.

    Advice to Management

    Keep doing what your doing, encouraging fearlessness and riding that merger wave.

  9. Helpful (3)

    "Not a happy ship"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zeno Group for more than 2 years

    Pros

    I always got paid on time. You get good brand experience on your CV.

    Cons

    An incredibly weak and dysfunctional leadership team means that nothing gets done, communication is terrible and there is no team spirit whatsoever. It's not uncommon for freelancers to work for a day and not return because they just cannot deal with the atmosphere and unrealistic workload. Levels of sickness and absenteeism are incredibly high but senior management don't seem to think this is an issue. Junior...

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    Advice to Management

    Figure out who is leading the business and get them to take full responsibility for the company and its people.

    Zeno Group Response

    June 27, 2017SVP Human Resources

    Thanks for sharing your thoughts on your time at 3 Monkeys Zeno. We are a growing agency and as such, the culture is dynamic and fast-paced. 3 Monkeys Zeno is committed to being an outstanding workplace and we appreciate feedback that allows us to learn and improve. As part of that ...

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  10. Helpful (8)

    "A brutal but honest review"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zeno Group full-time for more than 4 years

    Pros

    People are nice and if you’re friendly with the right people you’re safe. You get some big brands on your CV and get to work on big budget ideas. There are some benefits but they’re not communicated widely, so a lot of people are unaware of them e.g. personal allowance to learn a skill, free dinner following working late, a taxi home if you’re working really late, eyewear voucher, life/health insurance. There’s...

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    Cons

    Resourcing here is terrible. Every Monday the board and senior members of the teams (associate directors and senior account directors) get together for a chin wag to plan the week ahead. Something that is a waste of senior time as nothing is communicated down, and everyone over services anyway. Clients who pay a huge amount have a tiny team - it’s very top heavy, I think there’s only 2 JAE’s and a handful of AE/SAE’s...

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    Advice to Management

    Resource the teams better so there is a less stressful vibe, and people actually have time to think for their clients.

    Zeno Group Response

    June 13, 2017

    Thank you for the candid feedback. Across Zeno and 3 Monkeys Zeno we strive to be the agency of choice for the boldest and brightest talent. In living up to that goal, we’d like an opportunity to learn more about your experience. We invite you to reach out to your local HR, Ian Green ...

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Found 79 reviews