Zopa Reviews | Glassdoor.co.uk

Zopa Reviews

Updated 22 November 2018
39 reviews

Filter

Filter

UK - All Cities

4.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Zopa CEO Jaidev Janardana
Jaidev Janardana
25 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Both are supportive and really care about work/life balance" (in 6 reviews)

  • "Great people and collaboration across disciplines" (in 7 reviews)

Cons
  • "Poorly defined levels/hierarchy and career progression" (in 3 reviews)

  • "Like any growing company there are sometimes systems issues/kinks to iron out but the people are great and everyone works together to get the job done" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Great people, great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zopa full-time (More than a year)

    Pros

    +Been here for around a year and a half now and seen the company grow lots!
    +We make sure we hire the right people that follow our values and who are truly interested in our product. It makes all the difference.
    +I have all the tools needed to do my job.
    +Flexible working (working from home days and relaxed hours)
    +Senior management are all approachable, friendly and help get things over the line when needed.
    +Nice perks - breakfast, Friday company drinks, zocials.
    +Amazing offices on the Thames, with an awesome view of the city.
    +A really friendly place with a good positive vibe around the office.
    +Clear mission statement.

    Cons

    - squads/tribes model isn't attractive to some
    - sometimes hesitant to use new tech (Slack, etc)

    Advice to Management

    You've created an awesome place to work and it will only keep improving. The people here are the best thing about it. Let's do our best to keep everyone we can and recruit the best talent. moving forward.


  2. Helpful (2)

    "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Development Executive in London, England
    Current Employee - Client Development Executive in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zopa full-time (More than a year)

    Pros

    Excellent company that encourages personal development and growth. Original review process was thorough but friendly. Good benefits for working at Zopa and a company culture that is rarely nurtured in the finance industry.

    Cons

    No cons to provide, have been enjoying my time here.

    Zopa Response

    30 Nov 2018 – Bron - Zopa

    Hello! Thank you for your 5-star review! It was great to read through all your comments. Happy to hear life at Zopa is going well!

  3. Helpful (4)

    "Exciting growth opportunities at Zopa!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Credit Manager in London, England
    Current Employee - Senior Credit Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zopa full-time (Less than a year)

    Pros

    - Established company with an appetite for growth
    - Opportunity to have a strong influence at the company
    - Smart people, who are willing to support each other
    - Flexible working
    - Great office in a great location

    Cons

    - Ambitious growth can sometimes feel like the company is doing too much at once. This means you need to be very focussed in order to make traction in your area.

    Zopa Response

    30 Nov 2018 – Bron - Zopa

    Thank you for your sharing your 5-star feedback with us! It is always great to read both positive and constructive feedback.


  4. Helpful (3)

    "Best place I've ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zopa full-time (Less than a year)

    Pros

    Fun working environment, great location, good emphasis on teamwork and collaboration, health insurance, free breakfast and coffee, people are generally approachable and friendly, training opportunities

    Cons

    There is limited room for career progression and the salary isn't very competitive. This means retention levels are low and there's a lot of grumbling.

    Advice to Management

    Equipping and empowering existing employees to move up in the company and improving remuneration will result in a much happier workforce!

    Zopa Response

    30 Nov 2018 – Bron - Zopa

    Thank you so much for your review. We are so happy to hear that Zopa is the best place you have ever worked! We have some great things coming through next year around learning and development so... More


  5. Helpful (3)

    "Fun place to work with opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in London, England
    Current Employee - Operations in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zopa full-time (More than a year)

    Pros

    - Fun
    -Lots to do
    - great people

    Cons

    - Not enough management support

    Advice to Management

    N/A


  6. Helpful (3)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product in London, England
    Current Employee - Product in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zopa full-time (More than 3 years)

    Pros

    -great management who care about their people
    -good attitude towards making improvements based on feedback
    -high performing but laid back culture
    -great location

    Cons

    -can be chaotic as with any growing company
    -organisation structure can be difficult to understand from outside any team

    Advice to Management

    -better articulation of organisational design and recruiting priorities
    -maintain the openness with staff as we continue to grow


  7. Helpful (10)

    "Great to start with, but now feels as if it's falling apart."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in London, England
    Former Employee - Senior Software Engineer in London, England
    Negative Outlook
    Approves of CEO

    I worked at Zopa full-time (More than a year)

    Pros

    - Smart, good people to work with.
    - Diverse, ambitious teams
    - Location
    - Great CEO - he really cares
    - Flexible star/end hours
    - Working from home negotiable
    - Friday afternoon drinks

    Cons

    - Minimal team autonomy
    - Moving away from agile and into central management
    - Complete techstack overhaul without prior warning (from .NET to Java)
    - Little drive in doing things right; cutting corners, especially insofar as monoliths and CI are involved

    Advice to Management

    I gave ZOPA a 3 because it felt like a 5/5 during my first months there, and a 1/5 when I finally did leave !

    ZOPA was at its peak when at that special place, growing from an ambitious startup to a proper business.

    Unfortunately the transition brought a lot of bad corporate elements with it. Teams lost their autonomy, the HR department sort of became an enforcer rather than a supporter to the employees.
    Developers lost their voice when it came to following tech stacks, tools, or practices and a lot of decisions were made behind closed doors only to be announced to the teams afterwards. In sum, ZOPA went from : Do as I do, to do as I say.
    Still, I feel the situation can be fixed if management realises that they had the right recipe to begin with:

    a) Hire good people
    b) Put the right people in the right job
    c) Give developers an agreed set of tools and practices (.NET, Java, Ruby, etc)
    d) Allow the teams involved in the actual work to decide which of the pre approved tools to use
    e) Reward effort, and encourage good practices between the developers
    f) Reward people who try the hardest - and I am not referring to myself. I've first hand witnessed give it their all and be treated poorly... As a fellow reviewer stated, success is almost never appreciated; something I tried to encourage and change but did not get very far with.

    You got talented people everywhere. Just go back to one of your manifesto's points: Strive to do things right :)

  8. Helpful (13)

    "Maximum effort down the drain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in London, England
    Former Employee - Software Engineer in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Zopa full-time (More than a year)

    Pros

    - There are some truly smart and inspiring individuals here
    - Eggs for breakfast
    - Good office location

    Cons

    - Terrible compensation, below market value
    - Managers just can't seem to coordinate efforts (which falls back onto devs)
    - Managers have little tech experience
    - Ship fast, worry about security later (and yes, we're supposed to be a bank)
    - Ill-defined product goals lead to incredible amounts of wasted code

    Advice to Management

    1. Value your talent with salary increases and adequate bonuses (instead of wasting it on eggs and cereal: they don't necessarily fit into everyone's diet)
    2. Purge all mediocre PMs
    3. Offer clearly defined career paths


  9. Helpful (8)

    "A confusing mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Zopa full-time (More than a year)

    Pros

    - Location is good
    - Some very helpful people
    - There is a salary
    - The founder is very approachable and friendly

    Cons

    - weak management
    - Nothing is done right
    - Culture of the company promotes ineptitude
    - Bonuses are not paid
    - I'd rather have a competitive salary than a breakfast

    Advice to Management

    - current status quo needs a serious shake up


  10. Helpful (3)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Current Employee - Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zopa full-time (More than a year)

    Pros

    Friendly, open and supportive place to work.

    Cons

    I do not have any downsides to working here. I’ve been with Zopa for over 2 years and wouldn’t change anything.