athenahealth Reviews | Glassdoor.co.uk

athenahealth Reviews

Updated 16 January 2019
936 reviews

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3.3
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athenahealth Executive Chairman and CEO Jeff Immelt
Jeff Immelt
9 Ratings

Employee Reviews

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Pros
Cons
  • "No work life balance in the company" (in 69 reviews)

  • "gt; Senior leadership is awful in many ways" (in 34 reviews)

More Pros and Cons

  1. "Great company, great mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The culture is excellent, the people are very friendly, active, and outgoing
    The perks are similar to what you'd normally find in tech: bean bag chairs, beer fridges, massages, bringing your dog to work, etc.

    Cons

    Doesn't have the same brand recognition as other big-name tech companies, pay isn't quite as competitive (but definitely still very high)


  2. Helpful (8)

    "It's no longer "all about the people""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at athenahealth full-time (More than a year)

    Pros

    Good work-life balance
    Interesting and compelling problems to solve
    Unique office space
    Some really great teammates and direct managers

    Cons

    Constant reprioritization and regoranization of departments
    Lack of diversity - especially in leadership. We used to have quite a few women in high leadership positions (though our ethnic diversity in leadership has never been great.) Due to mysterious firings and changing of positions, we mostly have white men in leadership positions. Could be a pro if you are a white male.
    New management has changed the focus from the people and the work to just the work. Some of the best humans I have ever worked with have been pushed out of the company in favor of startup bros and "fresh" people who are more concerned with making themselves look good than making their teams feel empowered and have job satisfaction.
    While the CEO's transparency is a pro, he has said one too many offensive things for me to respect him. He has tried to learn from his mistakes in some cases, but actions speak louder than words.
    All software developers get stock with their compensation while other R&D functions get none though we also build our products
    Bad health plan. CEO wants us to shop for our healthcare while he sails on his yacht every weekend. My PT costs $100 out of pocket if I use insurance and $50 with self pay.

    Advice to Management

    If you want employees to "act like owners" make them actual owners by compensating with stock.
    You are already losing the employees who care about people over products. Be prepared for a culture shift you may not like.
    Hire more diverse people into leadership positions.
    I wish things were the way they were 2 years ago when I joined.

  3. "UX Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Good people, great perks, fun place to work

    Cons

    Too many shakeups and re orgs. Decide on a path forward and stick to it

    Advice to Management

    Stop shakeups and provide job training for new responsibilities.


  4. "Great team with many opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Associate in Watertown, MA (US)
    Current Employee - Project Associate in Watertown, MA (US)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at athenahealth full-time (More than a year)

    Pros

    Great company culture, sit/stand desks, passionate co-workers and excellent client opportunities

    Cons

    Processes overlap and often times resources are wasted on creating workflows that ultimately are not adopted

    Advice to Management

    Be strategic and fully vet decisions before implementing them.


  5. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at athenahealth full-time (More than a year)

    Pros

    Work culture is good
    Can experience work life balance

    Cons

    Introduced Night shifts which is not required for all process.

    Advice to Management

    New management has taken over, so we are waiting.


  6. "Healthcare Boom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Atlanta, GA (US)
    Former Employee - Senior Project Manager in Atlanta, GA (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at athenahealth full-time (More than 8 years)

    Pros

    Fast pace, culture, opportunities to learn and grow

    Cons

    Change for the sake of change

    Advice to Management

    Set clear direction and make the effort to communicate that effectively.


  7. "Nice place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at athenahealth full-time (More than a year)

    Pros

    Nice place to Work
    WFH option

    Cons

    Nothing
    There is a guy he is not a lead or manger.But, put scene like he is a manager..Management should not give him space

  8. Helpful (8)

    "Stay away, get away."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Engineer in Watertown, MA (US)
    Current Employee - Principal Engineer in Watertown, MA (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at athenahealth full-time (More than 3 years)

    Pros

    Technical challenges, good mission in theory.

    Cons

    Strategic direction constantly changing, management continually rearranging the deck chairs. CTO chasing new technology (and failing miserably at it) at the expense of the core business stability.

    Near constant re-orgs, sparse communication from management (and when it does come, the guidance will change in a few months anyways). Ridiculous levels upon levels of management that don’t do anything but slow decision making and churn churn churn while collecting big paychecks.

    With the core metrics of the company falling (bookings going down every year, downtime going up, customer satisfaction dropping), expect private equity to perform a massive purge and then sell off. If you’re there, get out while you still can. If you’re looking, stay away.

    Advice to Management

    Retire. Replace the whole C-Level, get rid of about two layers of middle management. Reorganize focus on the core product somehow.

    athenahealth Response

    16 Jan 2019 – athenahealth

    Thank you for sharing feedback on your experience at athenahealth. We’re glad you’re driven by our mission and the technical challenges that come with transforming healthcare. Encourage you to... More


  9. "Good company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at athenahealth full-time

    Pros

    Work life balance . Friendly co-employers.

    Cons

    Not much real projects to work on.


  10. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Chennai (India)
    Former Employee - Manager in Chennai (India)

    I worked at athenahealth (More than a year)

    Pros

    Friendly employers and great place to work. good work life balance

    Cons

    No cons i could think of