athenahealth Reviews | Glassdoor.co.uk

athenahealth Reviews

Updated 22 Jun 2019

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Found 1013 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
39%
Approve of CEO
athenahealth CEO Bob Segert
Bob Segert
25 Ratings
  1. "Run Forest, Run from athenahealth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at athenahealth full-time for more than 5 years

    Pros

    The location of the office, can’t be beat. Easy access to the beltline with free bikes, fruit delivered biweekly, good health insurance and that’s about it

    Cons

    No advancement for minorities AT ALL. It seems as though people of color don’t exist. So much great talent within, however over looked. Salary is not that great compared to the average in Atlanta. No room for growth.

    Advice to Management

    There are some who bend over backwards, and have yet to be recognized with a promotion- that’s a problem. Condescending attitude of managers should change. And the pay should increase

    athenahealth2019-05-20
  2. "Circling the drain"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at athenahealth

      Pros

      Dog friendly office Food trucks

      Cons

      Constant reorganization Lack of vision Poor tech stack

      athenahealth2019-06-10
    • Helpful (6)

      "Great to get off the ground, but buyer be ware...."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Site Reliability Engineer in Watertown, MA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at athenahealth full-time for more than a year

      Pros

      athenahealth prides itself in its campus, its equality, team oriented exercises and in the latest tools they use. when the buyout occurred, all that fell apart... the people are good - except for management, who is dishonest and only looking out for themselves.

      Cons

      The buyout was a mess - it was about saving a dead company (GE Healthcare) and merging it with athena's industry leading technology. Problem is, the technologies are in two different worlds. Heart of the company is just walking out the door, no strategy to keep folks around, they just let the brain power and experience walk out of the building. The best folks are leaving the company and the ones that are left are...

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      Advice to Management

      Keep your commitments to the most valued assets, your employees. Keep your best or you will be left with mediocre folks and will be a mediocre company, whose technology can easily be replaced.

      athenahealth2019-06-02
    • Helpful (1)

      "Healthcare Transactions Analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Chennai
      No Opinion of CEO

      I worked at athenahealth full-time for more than a year

      Pros

      1. Excellent culture (The only org where I felt folks from the US treated us like colleagues and not like cheap labor) 2. Freedom at work (Casual dressing, youtube at work, not too much restrictions) 3. Visibility (Every Manager would know if a new resource is onboard. And everyone would keep track of your progress and keep checking with you often) 4. Decent pay (while joining) 5. Diversity 6. Exposure...

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      Cons

      1. Poor Middle Management/Leads ( Since most of the middle managers are employed for a long term, Senior Managers blindly trust their leads. This leads to communication gap 2. Performance Review ( Though the performance reviews are incremental which happens every quarter there won't be a huge difference in Hike unless you are promoted) 3. Getting back to BPO culture ( Even after evolving to IT services organization,...

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      Advice to Management

      Always don't go by the words of Middle Managers. Talk to the resources individually and get to know them. Do not blindly trust leads and hand over all the responsibilities to them. Treat them with respect.

      athenahealth2019-05-07
    • "Once was a decent company but lots of flaws at senior level"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend

      I have been working at athenahealth full-time for more than 5 years

      Pros

      Salary and bonus were decent.

      Cons

      CEO surrounded himself with yes men.

      athenahealth2019-05-28
    • Helpful (1)

      "Frequent management changes with old tech stack"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Member of Technical Staff in Watertown, MA
      No Opinion of CEO

      I have been working at athenahealth full-time for more than a year

      Pros

      Good culture, dog friendly place

      Cons

      Has restructuring every 2 years, old tech stack

      athenahealth2019-05-01
    • Helpful (3)

      "Beware -company in transition"

      StarStarStarStarStar
        Current Employee - Product Marketing Manager in Watertown, MA
        Doesn't Recommend
        Neutral Outlook
        No Opinion of CEO

        I have been working at athenahealth full-time for more than 3 years

        Pros

        Mission Driven. Nice offices. Really Smart People

        Cons

        Turmoil after acquisition. Bumpy road aheard

        athenahealth2019-04-29
      • "Great"

        StarStarStarStarStar
          Current Employee - Java Developer 

          I have been working at athenahealth full-time

          Pros

          Great place to work & grow.

          Cons

          No major issues observed here at work.

          athenahealth2019-04-27
        • Helpful (1)

          "In transition"

          StarStarStarStarStar
            Current Employee - Anonymous Employee in Watertown, MA

            I have been working at athenahealth full-time for more than 3 years

            Pros

            Work life balance. Wfh. dogs!

            Cons

            constantly changing senior level management

            athenahealth2019-04-24
          • Helpful (1)

            "Fractured culture and lackluster leadership"

            StarStarStarStarStar
            • Work/Life Balance
            • Culture & Values
            • Career Opportunities
            • Compensation and Benefits
            • Senior Management
            Current Employee - Anonymous Employee 
            Doesn't Recommend
            Negative Outlook
            Disapproves of CEO

            I have been working at athenahealth full-time for more than 5 years

            Pros

            The network and platform technology is still superior in the industry

            Cons

            Internal culture is a far cry from what it used to be. The acquisition really surfaced a cut-throat environment and cut throat culture of people looking out for themselves vs teamwork. Recent lay-off included many good and talented people and there was no rhyme nor reason to whom was selected except for people who were safe appear to be favorites of remaining leadership who were involved in decision making despite what...

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            Advice to Management

            Look at the people you are deciding to let go during RIFs and review their history. Don't do it by popularity nor salary they are making. Really take a look at their contribution and their knowledge. Many teams are stuck now picking up pieces where knowledge was just let go with excellent people. Also heard the severance package was horrible. What happened to the old athena? The old athena would have taken care...

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            athenahealth2019-04-26
          Found 1013 reviews