athenahealth "senior leadership" Reviews | Glassdoor.co.uk

athenahealth Employee Reviews about "senior leadership"

Updated 25 Jun 2019

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Found 1014 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
39%
Approve of CEO
athenahealth CEO Bob Segert
Bob Segert
25 Ratings
Pros
Cons
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Reviews about "senior leadership"

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  1. Helpful (14)

    "It’s gone way downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Watertown, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at athenahealth full-time for more than 3 years

    Pros

    There used to be a culture, we were doing good, disruptive things in the healthcare tech space

    Cons

    Lowball pay, unreasonable expectations set by sales and onboarding, abysmal senior leadership

    Advice to Management

    Let Bob Segert go before he runs the company completely into the ground. He’s decimated the culture, is condescending and patronizing, and doesn’t understand the business. Also, maybe try hiring some people of color instead of white men on the leadership team?

    athenahealth2019-05-03
  2. Helpful (8)

    "Not a managed company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Watertown, MA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at athenahealth full-time for less than a year

    Pros

    Non-management people are terrific and a dog friendly campus make it a nice place to be. The mission still resonates and is important.

    Cons

    Be careful who you work for. How your life is at athena is completely dependent on who your manager is. Some manager get how athena is broken and helps you manage through it. Others throw you to the wolves, criticize everything you do and bury you in corporate politics. Senior leadership has not a single clue about the company they are running because they barricade themselves...

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    Advice to Management

    Gets out of your office and know who your front line managers are. There are some good ones and some serious brown nosers that hide their disruptive personalities.

    athenahealth2019-01-26
  3. Helpful (8)

    "Good Product, But Tough Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success Manager in Watertown, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at athenahealth full-time for more than 3 years

    Pros

    - Competitive salary, good bonus, company stock - Work/life balance is manageable - You'll work with talented and intelligent individuals - As far as medical software goes, athena has a good product; most doctors hate EMRs no matter what, but athena will rank pretty high in any kind of industry ranking list - There's a feeling that the work you do matters - If this is your kind of thing, you can bring dogs to work

    Cons

    - the turnover at the top of the company was pretty unsettling, particularly watching CEO get dragged through the mud publicly; i also think in the 3 years I worked there athena had something like 6 CFOs. It felt like every other month we were finding out about a change to senior leadership - mass layoff in 2017, entire process was handled just so poorly, but seeing 400-500...

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    Advice to Management

    If there's going to be another layoff, allow for buy-outs first Focus on outpatient, not inpatient Go private and allow yourselves more control over the direction of your company

    athenahealth2019-01-11
  4. Helpful (61)

    "Proceed with caution..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Software Developer in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at athenahealth full-time for more than 3 years

    Pros

    A few ago I wrote about how this was the best job I ever had. A lot has changed since then, most of it for the worst. You may be fine here, or you may not. It's definitely not a horrible place to work, but it sure seems like it some days when comparing it to how it used to be just a couple years ago. > The vast majority of the people you work with directly are awesome. > Work/life balance is fantastic....

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    Cons

    Most of the employees right now are not unhappy. The company has been bleeding talent since last October when they laid off 10% of employees to placate a whiny shareholder. If you decide to accept an offer, you should realize that you are likely replacing someone who quit. > Senior leadership is awful in many ways. No matter how far down the ladder you are, they will...

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    Advice to Management

    > Send the CTO off to receive professional mental health therapy. The guy is a textbook sociopath and continues to demoralize and depress his entire org. I'm not even kidding. > Stop reshuffling projects and people every few months because you changed your minds about something. The lack of stability hurts morale, hampers career progression, and just genuinely makes people unhappy. There are people that have...

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    athenahealth2018-05-25
  5. Helpful (6)

    "Not a Good Company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Smts in Bangalore
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at athenahealth full-time for more than a year

    Pros

    - WFH Options - Work life balance. - Good if you are in a Platform team.

    Cons

    - Very bad company if you want to learn something. - Senior leadership team only cares about their own people. - Lack of transparency in hiring as rejected candidates referred by few managers get hired, and so that their family members hence a chaotic environment is created by one hierarchy. - Non platform teams are treated badly, no travel options, no good hike.

    Advice to Management

    Nothing can be advised as management team lacks real experience.

    athenahealth2018-07-28
  6. Helpful (2)

    "Maturing company going through some growing pain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Watertown, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at athenahealth full-time for more than 3 years

    Pros

    Great coworkers, culture, and spirit, flexibility, work life balance, great community for women and Moms. Leadership is willing to listen and adapt, tried to be transparent.

    Cons

    Poor senior leadership, lack of strategic direction, lots of swirl, and brewing of instability with recent investor bid. Tried to take on too much, lack of focus.

    Advice to Management

    Have an open and honest conversation among themselves and work out all the differences.

    athenahealth2018-05-18
  7. Helpful (13)

    "Progressively worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at athenahealth full-time for more than 3 years

    Pros

    Started at Alpharetta and loved the camaraderie of the office. It was very enjoyable to work across departments to get important work done. That spirit continued with the move to PCM. People seemed genuinely enthused to be in the office. There was a buzz and people got stuff done. There was a sense of ownership of projects. People were not afraid to speak up in order to make something better. And if someone disagreed...

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    Cons

    It became very hard to work across departments. Lots of "I don't know" and getting passed on to a different person. That sense of accomplishment I mentioned earlier turned into an attitude of complacency and bureaucracy. I wasn't one to always celebrate the free beer and departmental parties, but having things like that taken away subtly kills old culture that had been implemented. Then pretending like it's normal...

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    Advice to Management

    Take exit interviews more seriously and figure out what's making people leave. I think some common themes would be unearthed. Be more genuine with your employees and don't be afraid of confrontation in order to enact a positive change. Acknowledge employee frustration and do something about it. I've never seen such a shift in company morale like I did between the first two and last two years I was at athena.

    athenahealth2018-04-02
  8. Helpful (14)

    "A sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at athenahealth full-time

    Pros

    Dogs in office, decent work/life balance, noble company mission

    Cons

    Senior leadership is a total boys' club with old ideas and old ways of working. The company will get left behind if we don't start hiring and thinking differently. Workplace politics are worse here than at any other company I've worked for.

    Advice to Management

    Employees are leaving, and fast. Declining employee engagement is a real problem, and management has to realize that athena's mission alone will not keep top talent here. It's 2018, and employees expect to be treated better. There are dozens of top tech companies in Boston that are more than happy to provide better pay, benefits, culture, and opportunities for career advancement. athena had better step up, or risk an...

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    athenahealth2018-02-16
  9. Helpful (38)

    "Highly Unstable And Uncertain Future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Associate in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at athenahealth full-time for more than 3 years

    Pros

    Before I would have said this is a great place to work for college students fresh out of school. They'll grind you down, cheat you on benefits, and underpay you, but leave you with a wealth of experience and connect you with some of the most amazing people you'll ever work with. Cloud-based technology is definitely the future, and it's a great foundational idea. However, with many of the current issues, such as layoffs...

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    Cons

    Poor management abounds. Senior leadership is always changing directions and focus, to the extreme frustration of clients and employees. Middle managers are untrained (I mean this literally - we have no manager training program), leading to petty kingdoms full of unprofessional leaders who play favorites and make poor decisions based on politics alone. You're generally unable...

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    Advice to Management

    First, please have HR stop writing fake, 5 star reviews on here. It's awkward, transparent and highly against Glassdoor's own policies (we see you!). Once that's done, please be more conservative about how you resource work and spend capital (hint: maybe buying touch screen televisions and advertising to employees that you want to "fill the ranks" was a bad idea right after a 10% workforce reduction). Finally, work on...

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    athenahealth2018-01-12

    athenahealth Response

    January 29, 2018Employee Engagement

    Thanks for the candid feedback here. In terms of your feedback about management training, we do have a robust management training program that was rolled out for the 2nd half of 2017. Over 80% of athena's managers went through this program and it was met with great success. We ...

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  10. Helpful (3)

    "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at athenahealth full-time

    Pros

    Culture is awesome Great people

    Cons

    No communication between senior leadership and rest of company

    athenahealth2018-03-22
Found 1014 reviews