dunnhumby Employee Reviews about "senior management"

Updated Jul 16, 2021

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Found 19 of over 1,107 reviews

4.2
86%
Recommend to a Friend
92%
Approve of CEO
dunnhumby Interim Chief Executive Officer Claire Lorains
Claire Lorains
103 Ratings
Pros
  • "Great culture, people and autonomy(in 69 reviews)

  • "Great work environment, Good company(in 62 reviews)

  • Cons
  • "Middle Management is a big problem(in 22 reviews)

  • "Executive team and senior management lacks diversity(in 19 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "senior management"

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    1. 1.0
      Current Employee, more than 3 years

      Great name and strategy, however, terrible execution and very political!

      Nov 9, 2019 - N/A in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      dunnhumby is full of very talented individuals that are passionate to have an impact. Flexible working environment, great looking London office, a name that has legacy and prestige as disruptors in the retail industry. Amazing culture but not thanks to the senior leadership of the organization but the people in the business. Amazing markets to work in, with attractive challenges.

      Cons

      Good talent is leaving due to a variety of reasons: to name a few, lack of recognition from senior management, pay below market, senior roles go to the "in crowd", organization changes have become a sport, and at times there is no real explanation as to why they are happening. There is a lot of backstabbing and political none sense, senior managers openly ranting in the floor about colleagues, very negative and unprofessional behaviours of alfa males. Not to mention the lack of decision making, which is making a business that has tons of potential a money-losing venture. What it is surprising which such a talented exec that at that level there is an us vs them approach and the CEO needs to do something about it.

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      5 people found this review helpful
    2. 2.0
      Current Employee

      If you are not looking for anything challenging....

      Aug 17, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1.Relaxed Atmosphere 2. Flexible working hours 3. Nice office

      Cons

      1. Requires a new technology team 2. No appreciation of work from senior management 3. No challenging work

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      1 person found this review helpful
    3. 3.0
      Former Employee

      Got steadily worse over the last 2 yrs

      Aug 5, 2017 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture, type of work, people all motivating to work with. Good benefits and pay, open to good career conversations and found very little politics

      Cons

      Free for all - no consistent standards, reinvent the wheel, no clear philosophy, low consulting expertise amongst senior management which filters down. Undergoing change so let's see where they end up

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      4 people found this review helpful
    4. 1.0
      Current Employee

      Sinking ship

      Sep 21, 2016 - Current Employee in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Work life balance is good 2. New office at hammersmith is good

      Cons

      1. No future prospects, company is going downhill. Profits are falling so they are letting people go. 2. Home grown senior management so they don't know how to react in the crisis situation. 3. Middle management is extremely bad. People who have been here for many years and they just want to stick to their positions without adding any values.

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      6 people found this review helpful
    5. 4.0
      Current Employee

      Pretty good place to work

      Aug 3, 2015 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good culture, work/life balance, benefits and pay not perfect but pretty good. If working internationally is part of career plan then lots of great opportunities.

      Cons

      Home grown senior management that can lack experience been complacent over the last few years and now really need to up the game needs more structure around career development and clearer defined roles & responsibilities

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      2 people found this review helpful
    6. 2.0
      Former Employee

      Disappointing

      Jul 10, 2015 - Account Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company benefits including basic salary Lots of social activities

      Cons

      No clear company direction Poor training / ongoing development Full of cliques Low engagement from middle and senior management

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      2 people found this review helpful
    7. 4.0
      Former Employee, more than 3 years

      Great place to work, but some of the technology, platform & project decisions are strategically ill-considered.

      Apr 23, 2014 - Product Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are fantastic, with some great energy and fast-paced momentum. Work-life balance is nicer than many London employers, and management do mostly treat the staff well. Office areas are nice & modern. They do pay very well, and it isn't particularly difficult to succeed apropos the long-term staff.

      Cons

      They're attempting to foster innovation and be cutting edge, but some key senior management decisions around their data platforms & products are (imho), somewhat ill-informed and poorly equipped for the new 'big data' era. They're focused on maintaining their existing customer base, with their mostly minor ad-hoc demands rather than making game-changing plays. Some long-term entrenched staff are perhaps holding things back due to their lack of wider, start-up/competitor experiences. These people have often started as graduates with dunnhumby, and haven't gone anywhere else in their 8-10+ years.

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      1 person found this review helpful
    8. 2.0
      Current Employee, more than 3 years

      Capable employees let down by inexperienced managers. Best to join at start of career.

      Dec 2, 2012 - Insight Analyst in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to start career. Graduate recruits are rewarded well and provided with training and development opportunities. At the grass-roots level, very dedicated and hard-working colleagues who will help each other out. A vibrant social scene.

      Cons

      Promotion based on tenure rather than management capability. A consequence of this is a cadre of middle and senior management who lack the breadth of experience and people management skills one would typically see in well-managed organisations. For a medium-sized business, too many layers of management (particularly at senior levels) which obscures accountability and slows decision-making.

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      1 person found this review helpful
    9. 2.0
      Former Employee

      "There are people who get sh&t done and those that don't, which are you"

      Oct 17, 2011 -  in Ealing, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you are a grad and make your way into the company it is a great launching pad into larger better paid job. If you happy and comfortable in a highly political environment then this organisation will suit you.

      Cons

      Senior managers are so far away from the mid level management that they have chosen to manage through objectives which feels like you are being shoehorned into your role. Is turning into a mini Tesco ... large corporate feel, you are more a number than an employee Massive Senior management egos who are quite happy to tell junior members that they aren't strategic enough or that they may be a train wreck

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      2 people found this review helpful
    10. 4.0
      Current Employee

      Stay for the interesting work rather than the compensation

      Apr 29, 2011 - UK Role in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Opportunity to do interesting, intellectually rewarding work Minimal politics and backstabbing (when compared to other professional services firms) Certain parts of the business are industry trailblazers

      Cons

      Senior management somewhat insular and, in some cases, lack breadth of experience Pay uncompetitive when compared to similar roles in other industries (financial/professional services) Recruitment bottlenecks result in a shortage of staff

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      1 person found this review helpful
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