eBay Reviews

Updated 12 May 2021

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4.0
61%
Recommend to a Friend
100%
Approve of CEO
eBay CEO Jamie Iannone
Jamie Iannone
10 Ratings
Pros
  • "Great benefits can move up if you work(in 160 reviews)

  • "Very good benefits including health(in 147 reviews)

  • Cons
  • "Work life balance could br improved(in 144 reviews)

  • "Management struggles with decision making(in 114 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year
      Featured Review

      Great place to work

      8 Oct 2020 - Anonymous Employee in Richmond, London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Impactful work Fun culture (even during remote working) Intelligent, capable colleagues

      Cons

      culture can vary from team to team

      Be the first to find this review helpful

      eBay Response

      We appreciate your thoughtful review of eBay as an employer. The work we do truly makes a difference for people around the world, so it is definitely impactful like you said. As most of our workers have started working in a remote environment, our leaders have strived to maintain an engaging and fun culture despite being remote, so we're happy to see that you've felt the connected culture on your team. For any additional comments, email glassdoorfeedback@ebay.com.

    2. 5.0
      Current Employee, less than 1 year

      An excellent place to work.

      26 Mar 2021 - Software Engineer in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits; culture; great work life balance; culture is good

      Cons

      Tech stack is outdated; lots of legacy code and projects; bureaucracy with other teams outside of London

      Be the first to find this review helpful
    3. 5.0
      Current Employee, less than 1 year

      classs

      9 May 2021 - Customer Service Representative in Belfast, Northern Ireland, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      proper sweet and all that and all

      Cons

      dont get any free stuff

      Be the first to find this review helpful
    4. 4.0
      Current Employee, less than 1 year

      Good pay

      4 May 2021 - EBay Customer Service Representative in Belfast, Northern Ireland, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay Good hours Good people

      Cons

      Customers think they are owed the world

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    5. 4.0
      Former Employee, more than 1 year

      Generally a nice company to work for, but always depends on the team you join

      10 Mar 2021 - Anonymous Employee in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people and supporting culture; good employee benefits; interesting and intuitive projects that you can easily relate to

      Cons

      Things can take a long time to happen if it depends on the US side to make a change/decision; Change of CEOs and a couple of reorg last year means constant changes of priorities; promotion system not clear and could be subjective

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      eBay Response

      Thank you for sharing your thoughts with us! It's good to see that you felt supported and engaged in intuitive projects during your time with eBay. We're sorry to hear your frustration about the changes and reorgs that have occurred, but we do appreciate your agility throughout the process. Please feel free to email glassdoorfeedback@ebay.com to share additional insights.

    6. 3.0
      Former Employee, more than 3 years

      Manage Category of Sellers

      27 Apr 2021 - Category Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, Flexible, Care about Wellbeing, Time Off

      Cons

      Progression, Day to Day Content, Interal Systems

      Be the first to find this review helpful
    7. 1.0
      Current Employee, less than 1 year

      Do not work for eBay

      29 Jan 2021 - Customer Service in Oxford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not many but since Covid, because they are a online retailer the job is safe compared to a lot of other industrys. Apart from that I really couldn't say much more positive.

      Cons

      Targets are out of this world, they do not care about you as a person you are just a number to them. Its one of those companies that say that you can climb but you really can't and they will pay you the smallest amount possible with the promise of bonus but make the target so hard to reach so you can't really make what they say you could make. eBay also will change rules about what can and can't be posted and not tell anyone about it so you will get a angry customer call in because their stock is not showing and its because of some silly reason which they don't comunicate out to their customers or their employees.

      Continue reading
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    8. 5.0
      Current Employee, less than 1 year

      Great Company

      9 Mar 2021 - Director in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Treats people well, diverse and inclusive, has a purpose and a mission

      Cons

      Normal corporate stuff, lots of meetings and presentations

      Be the first to find this review helpful

      eBay Response

      We're grateful for this review! eBay works hard to set our sights on our purpose and mission and we're glad to hear that this resonated with you. If you have more to share, please email glassdoorfeedback@ebay.com.

    9. 5.0
      Former Employee, more than 1 year

      Ebay systems administrator

      12 Feb 2021 - Systems Administrator in West Brompton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fish and chips with gravy

      Cons

      Big mac and fries with ketchup

      Be the first to find this review helpful

      eBay Response

      Thanks for your review. You're making us hungry. If you'd like to share insights regarding eBay and how you feel we could improve, please email glassdoorfeedback@ebay.com.

    10. 5.0
      Former Employee, more than 3 years

      Great place, needs to focus on what it does best

      28 Jan 2021 - Content Strategist in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great people, clear purpose and unique product

      Cons

      tech debt means there are lots of fires to fight

      Continue reading
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