eDreams ODIGEO Reviews | Glassdoor.co.uk

eDreams ODIGEO Reviews

Updated 15 Jun 2019

To filter reviews, or .

Found 130 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
42%
Approve of CEO
eDreams ODIGEO CEO Dana Dunne
Dana Dunne
62 Ratings
Pros
  • "Nice office, lots of talented people, lots of time off and great living in Barcelona(in 8 reviews)

  • "Free English class, Free coffee, Good offices, good people, average salary(in 6 reviews)

Cons
  • "Almost all projects closed and transferred to the low-cost Barcelona Office(in 8 reviews)

  • "Company focus on fast results rather than long-term vision(in 7 reviews)

More Pros and Cons
  1. Helpful (5)

    "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eDreams ODIGEO

    Pros

    great people and many nice projects. very good benefits

    Cons

    could be a little bit more competitive within the market

    eDreams ODIGEO2015-04-30
  2. "After Travel Customer Support Advisor"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England

    I have been working at eDreams ODIGEO full-time for more than 5 years

    Pros

    getting in touch with various companies and improving the know-how

    Cons

    nothing to mention at the present time

    eDreams ODIGEO2018-11-24
  3. "Good place to work, although some improvements can be mad"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at eDreams ODIGEO full-time

      Pros

      Good atmosphere and very talented people

      Cons

      There should be more flexibility on working hours / coditions

      eDreams ODIGEO2018-09-10
    • Helpful (5)

      "eNightmare"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in London, England
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at eDreams ODIGEO full-time for more than a year

      Pros

      Felt like a start up company.

      Cons

      All the best people left, the others made redundant. Career changes difficult. Lack of coherent strategy, general confusion. Almost all projects closed and transferred to the low-cost Barcelona Office.

      eDreams ODIGEO2016-04-03

      eDreams ODIGEO Response

      April 4, 2016Talent Acquisition Manager

      Thank you for taking the time to share your feedback. We note you are a current employee of eDreams based in our London office, so we would like to encourage you to share your concerns with your line manager and / or HR Business Partner as we want to be able to support you and your ...

      Show More
    • Helpful (1)

      "Not for everyone, but great for some"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in London, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at eDreams ODIGEO

      Pros

      You are very independent, with your boss often in another country. There is lots of opportunity, as things are generally quite inefficient. Occasional travel to Barcelona which is great. Work hours are pretty much 9-5. They often promote from within the organisation

      Cons

      It's poorly resourced and infrastructure isn't great (although improving), so you get caught up in operational activities often. No real training offered. Management can be quite poor in areas, although there are some great managers. Generally everything is a bit frantic, with little planning. Sometimes the only way to get promoted is by being in Barcelona.

      Advice to Management

      Invest more in your staff.

      eDreams ODIGEO2015-11-11
    • Helpful (13)

      "Not somewhere I would reccomend"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Marketing Manager in London, England
      Doesn't Recommend
      Negative Outlook

      I worked at eDreams ODIGEO full-time for less than a year

      Pros

      People are lovely, it's in a great part of London and working for an OTA can be great experience

      Cons

      Everything is dictated by HQ in Barcelona - this is a market that is behind the UK so frustrating being told to implement ideas that you know cannot work in this market, refusal to invest in marketing in the UK means that you're unable to undertake any real activity that can drive brand awareness and market share, senior management do not listen to advice of experienced colleagues - why hire people if you are never going...

      Show More

      Advice to Management

      - Understand that what works in BCN, Barcelona, will not work in more developed markets like the UK - Be willing to put your hand in your pockets and appreciate the concept of ROI - Listen to the people that you hire - of course sometimes execs have to do what they feel is best but to always ignore staff advice makes no sense - Improve customer service. One can spend all the money in the work working on brilliant...

      Show More
      eDreams ODIGEO2015-08-24
    • Helpful (8)

      "Nice sector but very unbalanced and confused"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in London, England
      Doesn't Recommend
      Negative Outlook

      I worked at eDreams ODIGEO full-time for more than 3 years

      Pros

      People are friendly and kind and always willing to help. The company is well known and established so good for experience but there is no process to follow which makes things hard for the employee. Location is centric to London and this is good if you live in the city. Nice brands to work with especially edreams as the website is changing lots. Lots of opportunity for the company.

      Cons

      Head office is in Barcelona and is very difficult for employee who is in different offices as we are always last to hear on business updates. People are nice but not very happy as they don't pay well or give much opportunity for career.

      eDreams ODIGEO2015-05-12
    • Helpful (5)

      "Very nice people, exciting sector but poor company culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Manager in London, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at eDreams ODIGEO

      Pros

      The sector is very dynamic and the company's brands are very popular which makes the work much easier (Sales).

      Cons

      The company doesn't have any company culture and this is reflected to the employees.

      Advice to Management

      A more human approach sometimes helps.

      eDreams ODIGEO2014-12-10
    • Helpful (6)

      "High Profile company with no clear vision or structure. Employees are just a number."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook

      I have been working at eDreams ODIGEO full-time for more than a year

      Pros

      * London location * Views of the Thames * Water fountain and free tea and coffee * Staff at junior level are very friendly * Head office in Barcelona * High Profile company - well know in the travel industry * 9 - 5.30 working environment * Public company - recent IPO in Madrid * Multicultural office

      Cons

      * No long term strategic goals * Limited communication on company performance * High staff turnover - so many bright experienced employees have left the company * Internal processing systems are very old * Working on projects which will ultimately mean your job will be at risk * Decisions are made for a quick win for the current owner * Local Markets are dictated to by HQ * Staff are very stressed- no support...

      Show More

      Advice to Management

      Provide staff training and benefits and buy more fruit so there is enough for everyone in office

      eDreams ODIGEO2014-12-22
    • Helpful (6)

      "Lovely staff but disappointing company (UK office)"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in London, England
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at eDreams ODIGEO full-time

      Pros

      The people are lovely, I've met some great people here. The office is in a nice location by the river in West London, away from busy Central London. A global company that's looking to/is expanding into other countries around the world - great growth opportunities. A chance to travel to other offices in Europe for work. Great relationships with airlines and tourism boards in all markets, with room for development and growth...

      Show More

      Cons

      Lack of support from company management - it'd be great if there were career development opportunities and training, but sadly there are not since management do not ask staff what they need/would like to help their career within the company. No communication between departments - it would be nice to know what other areas of the business are up to once in a while! No trust from head office in BCN - they think what works...

      Show More

      Advice to Management

      Ask staff in the UK what they needed to do their jobs better and more efficiently instead of making decisions without consulting first. When you ask staff what they need, listen and act on it. If you can't act on it, explain why. Communication is key to keep staff happy in the UK office.

      eDreams ODIGEO2014-08-13
    Found 130 reviews