esure Reviews | Glassdoor.co.uk

esure Reviews

Updated 12 Mar 2019

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Found 110 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
47%
Approve of CEO
Darren Ogden
9 Ratings
Pros
  • "Esure have a senior management team with a good outlook and intentions, profit share, 1hr Lunch, good central location, regular incentives(in 7 reviews)

  • "The people are great to work with(in 6 reviews)

Cons
More Pros and Cons
  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at esure part-time

    Pros

    Friendly staff and good scope for progression

    Cons

    Gets a bit repetitive at times following a script

    esure2019-03-12

    esure Response

    March 13, 2019The HR Recruitment Team

    Thank you very much for reviewing esure. We really appreciate the time taken to provide us with some feedback. It's great to hear that your experience at esure was a positive one. Kind regards The HR Recruitment Team

  2. "Good at all aspects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at esure full-time

    Pros

    Nothing to complaint. There is some opportunities to grow with the business

    Cons

    Pay could be better at the start time

    esure2019-03-05

    esure Response

    March 12, 2019The HR Recruitment Team

    Thank you for taking the time to leave a review. We really appreciate the time taken to provide us with some feedback. It's always great to hear such positive comments from our current colleagues. Kind regards The HR Recruitment Team

  3. "Horrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at esure full-time

    Pros

    There are no pros

    Cons

    Low pay , repetitive job. Bonus is not rewarding

    esure2019-03-03

    esure Response

    March 12, 2019The HR Recruitment Team

    Thank you for taking the time to provide us with your feedback, we're sorry to hear that you feel this way. We aim to make esure a great place to work for our people, and always welcome any comments to help us achieve this. If you could get in contact with us at recruitment@esure.com ...

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  4. "Customer Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Specialist in Manchester City Centre, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at esure full-time for more than a year

    Pros

    Very friendly environment Great colleagues and generally helpful managers

    Cons

    ACW target was unfair as other places are usually around 2 minutes.

    Advice to Management

    Recruit internally

    esure2019-03-02

    esure Response

    March 12, 2019The HR Recruitment Team

    We would like to thank you for leaving a review. It’s great to receive such positive feedback from our colleagues, both current and former. We will also take your constructive comments into account. If there is anything else that you would like to add then please feel free to get ...

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  5. "great staff terrible hours"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at esure full-time

      Pros

      great managers and rewards for achievement good training

      Cons

      long hours and strict comfort breaks Slow computer systems

      esure2019-03-11

      esure Response

      March 12, 2019The HR Recruitment Team

      Thanks for leaving a review - we really value our colleague's feedback. It would be great to find out some further details regarding your comments mentioned above. We would very much appreciate you getting in contact with us at: recruitment@esure.com so we can discuss further. ...

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    • "na"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at esure full-time

        Pros

        good hours, good staff and nice work place

        Cons

        long hours, long training and short breaks

        esure2019-02-05

        esure Response

        February 11, 2019The HR Recruitment Team

        Thank you for your review, your comments are very much valued. It would be beneficial for us to get some more details from you regarding your feedback to help us improve further, so if you could get in touch with us via email – recruitment@esure.com - then it would be much appreciated. ...

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      • "Not the best- not the worst"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at esure part-time

        Pros

        A bunch of amazing people and student culture. A nice canteen and office with free coffee

        Cons

        Unrealistic targets and expectations. No room for progression.

        Advice to Management

        Have a little faith in your staff. Toilet breaks shouldn't be timed.

        esure2019-02-12

        esure Response

        February 15, 2019The HR Recruitment Team

        Thank you for taking the time to write a review. Feedback from our colleagues is very important to us so we really appreciate it, and we will look into the points you have raised. To help us further, if you could please get in touch with some additional details via our email address ...

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      • Helpful (1)

        "If I could give zero stars I would"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at esure full-time

        Pros

        Clear opportunities for internal movement

        Cons

        HR run the show Toxic environment No investment in anything from people to systems Senior management have no understanding of what goes on in the operation No opportunity to Recommend improvements No vision or values Awful culture Very high pressured

        Advice to Management

        Ask your staff how they are now and again

        esure2019-01-03

        esure Response

        January 7, 2019The HR Recruitment Team

        Thank you very much for your comments, we really value receiving feedback from our colleagues. It would be really valuable for us to gain some further details on the points you have raised to help us improve our esure employee experience, so if you could get in touch with us at recruitment@esure.com ...

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      • "So much to do, so little time"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Customer Service Specialist 
        Doesn't Recommend
        Neutral Outlook
        Approves of CEO

        I have been working at esure full-time (Less than a year)

        Pros

        Decent training period with useful information Salary is competitive Opportunities to experience different aspects of the insurance industry from ground level

        Cons

        Less department mobility than initially advertised Very inflexible hours late in the year Heavily regulated environment - particularly just after training

        esure2018-11-25

        esure Response

        November 26, 2018The HR Recruitment Team

        Thank you for taking the time to write a review, we really appreciate our colleagues' feedback. To enable us to improve further, it would be great to find out some more details regarding your comments. If you could in contact with us at recruitment@esure.com so we can discuss further, ...

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      • "Esure"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Neutral Outlook
        No Opinion of CEO

        I worked at esure full-time

        Pros

        Good colleagues, shifts suited me as well

        Cons

        Pay not great although this was changed shortly after I left

        esure2018-11-17

        esure Response

        November 20, 2018The HR Recruitment Team

        Thanks for leaving a review - we really value your feedback. It would be great to find out some further details regarding your comments mentioned above. We would very much appreciate you getting in contact with us at: recruitment@esure.com so we can discuss further. Many thanks ...

        Show More
      Found 110 reviews