iSoftStone Reviews

Updated 1 Jan 2021

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4.2
80%
Recommend to a Friend
91%
Approve of CEO
iSoftStone Chairman and CEO Tianwen (T. W.) Liu
Tianwen (T. W.) Liu
55 Ratings
Pros
Cons
  • "For my project manager (since I didn't communicate with another person):(in 9 reviews)

  • "low pay, poor communication, contract may end at a moment's notice prematurely(in 5 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Helpful (11)

    "Transcription conditions"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Freelancer in Llandyssul, Wales

    I worked at iSoftStone

    Pros

    They provide the opportunity for a great work-life balance in that you can work from home setting your own hours. If you enjoy linguistic challenges, the work can include transcribing not only people with non-native English accents, but speaking at a fast pace about places in countries like India, or giving names of Bollywood songs in Hindi and you are expected to Google these and transcribe them accurately. For me this was an enjoyable challenge, though it may not be to everyone's taste.

    Cons

    They provide a 'contract' but if the work runs out before the end of the contract period, too bad. They expect you to start work before you have received the contract and agreed to the conditions. Some of the work that you have to transcribe is sexually explicit, bordering on pornographic, but there is no forewarning of this. If you raise this as an issue you are told it is 'part of the job'. You are paid according to meeting a set number of utterances to be transcribed, but you are not told that when you receive a task containing, for example, 200 utterances that 5 of those may be considered 'golden' utterances and untranscribable. These are not counted towards your tally, but you don't know this until you receive a lower rate of pay than you were expecting at the end of the project. They don't supply enough work for you to meet the contract conditions unless you keep reminding them that you need more work, so you need to be on your toes about that. You need to keep your own careful records of tasks completed as they don't routinely provide evidence of that when they pay you. They had missed 3 tasks that I sent so I had to raise this with them to receive my money for those tasks.

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  2. "English Transcriber"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    English Transcriber in Manchester, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at iSoftStone

    Pros

    Flexible working hours and the opportunity to work from home. All training done on the job.

    Cons

    Have to provide your own laptop.


  3. Helpful (1)

    "Great, 3 months in!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Project Manager in Redmond, WA
    Recommends
    Positive Outlook

    I have been working at iSoftStone full-time for less than a year

    Pros

    Great Communication! Bai Shen who is the IT person is very responsive and helpful. it seems whenever I need to contact him it's urgent, for me, and Shen responds right away! The staff is friendly, available, and knowledgable.

    Cons

    The 401k doesn't start until 3 months in, and there is no paid time off.

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  4. "Not good experience"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Shenzhen, Guangdong

    I worked at iSoftStone full-time for more than a year

    Pros

    Teammates are smart and nice

    Cons

    I was working at another company, the HR contacted me about switching job, but they decreased my salary after I resigned from the previous job. Still remember my last day there, the manager was laughing at me, and he seemed very proud of his strategy for cheating people.

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    iSoftStone Response

    January 10, 2021Talent Acquisition Manager

    Hello, I am sorry to hear about your experience. While there are different labor laws between the US and China, honesty is a common practice that is shared around the globe. We would like the opportunity to hear more about your experience and how we can learn from this situation. Please reach out to us at info@isoftstone.com if you would like to discuss further. Once again, our deepest apologies for not being honest with you.

  5. "Great corporate culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iSoftStone full-time for less than a year

    Pros

    iSoftStone has a great corporate culture. I wouldn't even call it a culture, but more like a friendly community. My colleagues are very open, talented and supportive. I feel like they always have my back. Transparent communication even with the Senior Leadership is really easing a lot of stress out. Especially, when they are asking if they can help me with my goals. The company did a great job handling my visa transfers and ensuring efficient remote work conditions. Additionally, I felt like there was an easy to understand and smooth on-boarding that allowed me to deliver small achievements within several months from the start day. Even during the isolation times we are in, company is sending over holiday gifts, conducting online team games, competitions and thematic video calls. HR is amazing at engaging with all team members. I believe there is an opportunity for everyone who joins this great team, and build an impressive career in the fast developing company. There are plenty of career options, just need to work hard. Yet it's true for any workplace i guess.

    Cons

    I haven't found one. Really like the place, people and my job. Salary is industry standard, neither bad or amazing. Personally, I would always trade some of my paycheck to work with great people on challenging projects.

    iSoftStone Response

    November 24, 2020Talent Acquisition Manager

    Thank you for taking time to write a review. Your feedback is valued and we are honored to have you aboard our team!

  6. Helpful (1)

    "No continued support after one assignment/contract ended"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - TPM Engineer in Redmond, WA

    I worked at iSoftStone full-time for more than a year

    Pros

    Good place to work, Have great office culture.

    Cons

    There was absolutely no support given to find another gig, after one assignment ended (which ended after more than 2 years).

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    iSoftStone Response

    October 26, 2020Talent Acquisition Manager

    Thank you for taking the time to post your comment and concern about your time with iSoftStone. We strive to keep our talented staff fully informed in regards to changes within the project they work on. We would appreciate the opportunity to learn more about your specific situation so we can improve our offboarding process. Please reach out to us at info@isoftstone.com and we would be more than happy to address any concerns you may have had with your offboarding experience. Thank you

  7. "Good workplace"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Kirkland, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iSoftStone full-time for more than 3 years

    Pros

    Friendly people, good support, great place to learn

    Cons

    Little insight into the contract renewal process, you may or may not have a job come renewal period.

  8. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iSoftStone full-time for less than a year

    Pros

    I have a great experience with iSoftStone. From hiring to first day and during my job, they are very efficiency and professional. Whenever I met a problem, they would start to solve the problem immediately.

    Cons

    I don't have any complaint so far.

  9. "Awesome boutique consulting co. backed by global IT services parent"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iSoftStone full-time for more than 8 years

    Pros

    Agile, flexible consulting and delivery organization. Passionate, creative, smart leadership team. Long-standing partnerships with Fortune 1000 customers. Opportunities to learn, grow and assume new responsibilities. Dual-shore delivery capabilities with US and Asia delivery centers.

    Cons

    Competes with global consulting and systems integrator companies with substantial scale and resources.

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    iSoftStone Response

    April 17, 2020Talent Acquisition Manager

    Thank you for your hard work and taking the time to write this review! Feedback is valuable and only helps us get better. Ready to go on the digital transformation journey together!

  10. Helpful (1)

    "Friendly Coworkers"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 

    I have been working at iSoftStone full-time for less than a year

    Pros

    1 Friendly coworkers 2 Good Benefits + 401k 3 Nice work location

    Cons

    I like the company and environment

    iSoftStone Response

    April 13, 2020Talent Acquisition Manager

    Thank you for taking the time to write this review! It means a lot to us! Thank you for your hard work!

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